Qualitycarsandcommercials Anmeldelser 

237
•
TrustScore 4.5 ud af 5

4,7

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I had a great experience buying my BMW X5 from this dealership. The team were friendly, helpful, and kept me updated throughout the process. They took the time to make sure everything was sorted befor... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Absolute professionals here!! Nothing was too much for these guys (kully), we had to wait slightly longer than expected, however as a result, they made us comfortable and we were very satisfied with t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Hi, Once again I have returned to Quality Cars, I bought a Range Rover, the best car ever, fantastic customer service as usual from Anna and Kristoffe, Quality Cars always looks after there customers... Se mere

Bedømt til 5 ud af 5 stjerner

Having enquired before about a car from Quality Cars, Kully remembered me and call to see if I was still in the market for a Skoda Kodiaq. Within 72 hours we had part exchanged my car, for a fantasti... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Brugtvognsforhandler

Skrevet af virksomheden

We are a professional independent business located in the Midlands, short distance from Birmingham Airport. Unlike a main dealer we operate totally independently and with our own funds what allows us to not only consistently remain competitively but to have the ability to cherry pick from choice stocks of high quality pre owned cars, all of which most come with a warranty and 12 months MOT. Therefore if you’re looking to buy, sell, source or finance your next car then we very much welcome the opportunity to demonstrate how we differ from the typical car dealer.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

237 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 42 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(237)

113 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Great Service

I picked up my Octavia today from Kully and the team.
From enquiry it was an incredibly quick and efficient service, including that from their finance partners.
As a business we plan to purchase multiple more vehicles over the next few months, and I’ll definitely come back to these guys.

27. oktober 2023
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Qualitycarsandcommercials-logo

Besvarelse fra Qualitycarsandcommercials

Thanks for you recent purchase and such a kind review.
Quality Cars Team

Bedømt til 1 ud af 5 stjerner

Scammed me out of 50k

Words cannot describe how bad this company is. Lets just say, he (luke) as he called himself, but most probably a lie has scammed me out of over £50k.

Car not as described, further faults and missing parts found after driving away. Returned the car for full refund which he agreed to via email, signed contract for refund of purchase price after he inspected the car, then refuses to refund the full amount, trying to deduct admin fees, vehicle prep, cost for removing his own personalised plate!

He has basically stolen over £50k of my money, and left me with no choice but to take legal action to get it back.

Ads changed on his website after the purchase to try and cover his back. Pictures were out-of-date and he'd done another 4000 miles in the car since taking the pictures.

I have a contract signed by him for the full refund, emails confirming his agreement to the full refund, a and copies of all his ads before and after his changes.

Total scam company. Do not buy anything from them. If you have any problems, you will lose ALL your money!

Date 21.10. 2023

21. oktober 2023
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Besvarelse fra Qualitycarsandcommercials

Kevin
Thanks for your post but I am afraid you have gone to the wrong portal. We don't really sell cars of that value, not have customer of your name on a file and no legal action is taken against us. Can you please review whether you have selected a right supplier to leave this comment? There are fairly few companies starting with Quality Cars?
If you would like to discuss this in detail please feel welcome to call me on 07894059997.
Best Regards
Kris

Bedømt til 5 ud af 5 stjerner

Kully was 10/10

20. oktober 2023
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Besvarelse fra Qualitycarsandcommercials

Thanks for you recent purchase and such a kind review.
Quality Cars Team

Bedømt til 1 ud af 5 stjerner

Bunch of crooks

Bunch of crooks. Sold me a silver Audi Q7 2010 which had problems. I had the car for about a week before problems started popping up. The car had a split in the power steering pipe and leaked fluid everywhere. So I got the finance company to return the car. They sent a surveyor out to check the car which he then put a OBD reader on the car which flagged up faults like a turbo problem and broken circuits on rear lights and also with the reverse sensor. There was also a problem with the Bonnet catch, passenger speaker, passenger handle, broken rear tray and various other bits that were at fault before time of sale. Then when it came time for the car to get picked up and taken back they said they wanted nothing to do with it and I would have to take it back myself. Bunch of crooked monkeys!!. After the car was taken back they then went and told the finance company that I had scratched the car in various places and I had done 1000 miles in it. Even though I only had it for a week and only used the car for shopping before the car started leaking liquid. Then it was parked at the garage for nearly 3 months and out of the way of any other cars. So no way I had done that many miles and got the scratches there. Plus’s the car had scratches on it the day of purchase which was minimal and I sorted out most of them myself….. these guys are not to be trusted and check the cars you buy from them…. Take as many detailed pictures as you can of the car on the day you get it as they will try to rip you off if you need to take the car back for any reason. Ps. They put the car back up for sale on the same site less than a week after having it back. Beware and be warned… good luck.

Iv just seen the reply to my statement from kris at qualitycarsandcommercials and every thing he has said is lies. I had the car a week and no longer before the power steering pump split. I had put 1000 miles on the car within the week and 100 miles of that was getting it back home from dealership…. And to add we don’t own a dog so if there was dog hair in the car then it would have been there from when I purchased it from you.and it was cleaned ready for the transport company to bring it back to you.. You say you fixed the pump problem but what about the dodgy turbo! And the rear lights and sensors for the parking, plus the broken speaker, bonnet catch and other bits wrong with it?.
“we had a 3 month warranty also which the finance company was aware of the problem a week after having the car!. The car was stood for over 3 months because your company refused to collect the car and told me I needed to get it back on my own merit even though it wasn’t drivable. I had no help from this company at all to get the car picked up. It was me that got that arranged!!.

As you can see they make up stories and excuses to make them selves feel better. It doesn’t matter the age of the car what matters is I had it a week then it failed. So tried to give it back and they didn’t want to know.

DO NOT TRUST THEM OR THERE CARS

24. juni 2023
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Besvarelse fra Qualitycarsandcommercials

Jon
Thanks for your feedback.
You bought a car from us and used it for nearly 4 months covering few thousand miles. Upon encountering the problem (power steering pump leak) you decided on rejection of the car. That has been accepted and refund provided to finance company. What you have not mentioned is that car was returned in the farm trailer alike state, full of mud and dog hair etc. quiet heavily neglected inside out. We have offered all form of help including paying the bill to fix the car, as well as collecting the car for repairs and offering free and fully taxed and insured courtesy vehicle. You would not have none of it. Power steering pump was £150 and 2 hours to change that was all. Now you are blackmailing our business for no particular reason on all available portals I am not sure why. You bought Audi Q7 with was over 100k miles and 15 years of age with full warranty package. Parts can wear on used car of such calibre and all help was offered. I think we don't deserve your comment however taking it as feedback for future service improvements.
Best Regards
Kris

Bedømt til 1 ud af 5 stjerner

Despicable Place

This place needs reporting to trading standards, they say to call if any issues but, they have no after care service and refuse to refund within the 14 day period set by law. This trader is nothing less than a despicable trader. I would not recommend ☹️

30. september 2023
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Bedømt til 5 ud af 5 stjerner

The staff are all friendly and no…

The staff are all friendly and no pressure on customers so viewing cars was a nice experience. I brought a car and was looked after by John who helped and advised me along the way. Thanks for making my transaction a positive experience. Will definitely recommend . Thanks 😊

27. september 2023
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Besvarelse fra Qualitycarsandcommercials

Thanks for you recent purchase and such a kind review.
Quality Cars Team

Bedømt til 1 ud af 5 stjerner

AVOID THIS PLACE

Avoid this place. The cars are filthy, the cars are heavily over priced, the staff are pushy and shady. Be warned ⚠️

4. september 2023
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Bedømt til 5 ud af 5 stjerner

Bought a car from these guys today

Bought a car from these guys today. So glad I came here. Very pleased and happy with the car and service. Wide selection good quality stock and great prices. Thank you 🙏

2. september 2023
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Besvarelse fra Qualitycarsandcommercials

Thanks for you recent purchase and such a kind review.
Quality Cars Team

Bedømt til 5 ud af 5 stjerner

10/10

Spoke through everything fully with me and helped with any questions 10/10 service

6. august 2023
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Besvarelse fra Qualitycarsandcommercials

Thanks for you recent purchase and such a kind review.
Quality Cars Team

Bedømt til 1 ud af 5 stjerner

CON MEN

My experience of this place is, they are rogue traders and need shutting down ASAP . They will sell you a car that is completely unroad worthy ,putting peoples lives in danger, the warranty is none existent, they do not have the means or abilities to run a safe and respectable car business! STAY AWAY !!

1. juli 2023
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Bedømt til 5 ud af 5 stjerner

Brilliant service from this company I…

Brilliant service from this company I have never been treated so well from any other car dealership. Always there to help and support professional friendly service from all the team here. Thank you guys .

4. juli 2023
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Besvarelse fra Qualitycarsandcommercials

Thanks for you recent purchase and such a kind review.
Quality Cars Team

Bedømt til 5 ud af 5 stjerner

Excellent

Amazing service from everyone here, Thankyou for all your help

2. juli 2023
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Besvarelse fra Qualitycarsandcommercials

Thanks for you recent purchase and such a kind review.
Quality Cars Team

Bedømt til 5 ud af 5 stjerner

I went here for the first time a…

I went here for the first time I’m a stresser but made everything very easy for me sorted everything very quickly gave me a good price for my car was very nice people lovely place highly recommended

25. juni 2023
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Besvarelse fra Qualitycarsandcommercials

Thanks for you recent purchase and such a kind review.
Quality Cars Team

Bedømt til 5 ud af 5 stjerner

Brilliant staff

Brilliant staff, quick and easy!
Great cars in great condition

21. juni 2023
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Besvarelse fra Qualitycarsandcommercials

Thanks for you recent purchase and such a kind review.
Quality Cars Team

Bedømt til 5 ud af 5 stjerner

Excellent Service

Had a really good experience with these guys bought a car recently which I was very happy with I have had a couple of mechanical issues and they could not have been more helpful.

I would highly recommend them for any vehicle requirements

9. juni 2023
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Besvarelse fra Qualitycarsandcommercials

Thanks for you recent purchase and such a kind review.
Quality Cars Team

Bedømt til 5 ud af 5 stjerner

Nice fast service

Nice fast service, great customer service

3. juni 2023
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Besvarelse fra Qualitycarsandcommercials

Thanks for you recent purchase and such a kind review.
Quality Cars Team

Bedømt til 5 ud af 5 stjerner

10/10 experience helpful :)

Helped me through finance and all the paperwork/processes :)
When a finance company didn’t accept me they was able to preserve and find me an alternative :) all round happy happy with the service.
Car is as stated on the website looks and drives great I’m looking forward to driving it. Hey 3/4 tank of petrol so anxiety sorted for way home :)

20. maj 2023
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Besvarelse fra Qualitycarsandcommercials

Thanks for you recent purchase and such a kind review.
Quality Cars Team

Bedømt til 5 ud af 5 stjerner

100% quality experience

100% quality experience! Fast and easy process in purchasing my car.
Great price & communication, would highly recommend!
Thanks Guy’s

20. maj 2023
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Besvarelse fra Qualitycarsandcommercials

Thanks for you recent purchase and such a kind review.
Quality Cars Team

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