I had a great experience buying my BMW X5 from this dealership. The team were friendly, helpful, and kept me updated throughout the process. They took the time to make sure everything was sorted befor... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolute professionals here!! Nothing was too much for these guys (kully), we had to wait slightly longer than expected, however as a result, they made us comfortable and we were very satisfied with t... Se mere
Virksomheden har svaret
Hi, Once again I have returned to Quality Cars, I bought a Range Rover, the best car ever, fantastic customer service as usual from Anna and Kristoffe, Quality Cars always looks after there customers... Se mere
Having enquired before about a car from Quality Cars, Kully remembered me and call to see if I was still in the market for a Skoda Kodiaq. Within 72 hours we had part exchanged my car, for a fantasti... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are a professional independent business located in the Midlands, short distance from Birmingham Airport. Unlike a main dealer we operate totally independently and with our own funds what allows us to not only consistently remain competitively but to have the ability to cherry pick from choice stocks of high quality pre owned cars, all of which most come with a warranty and 12 months MOT. Therefore if you’re looking to buy, sell, source or finance your next car then we very much welcome the opportunity to demonstrate how we differ from the typical car dealer.
Kontaktoplysninger
Unit 8 HRS Business Park, B33 0SJ, Birmingham, Storbritannien
- 07723076399
- www.qualitycarsandcommercials.co.uk
4,7
Fremragende
237 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 42 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Service was so amazing and quick
Service was so amazing and quick
2. august 2026
Uopfordret anmeldelse
Besvarelse fra Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Besvarelse fra Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Great Customer service really friendly
Great Customer service really friendly
2. august 2026
Uopfordret anmeldelse
Besvarelse fra Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Very nice person professional and…
Very nice person professional and helpful
1. august 2026
Uopfordret anmeldelse
Besvarelse fra Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Good quality of service and affordable…
Good quality of service and affordable service
31. juli 2026
Uopfordret anmeldelse
Besvarelse fra Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
FORD KUGA 2.0 ST-LINEX = BRILLIANT CONDITION .
Tom and the guy's at Quality Cars and Commercials have been brilliant through out the whole sale, I've just bought a Ford Kuga 2.0 St-Line off them . The car is in great condition , they serviced it , new cam belt and water pump on as well in which i asked them to do for me no problem. also valeted , The car is perfect !! Thank you . Deano
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Treated well. 1st time here.
One of their cheaper vehicles purchased, but got the feeling I was treated as well as any other customer.
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Very good experience from start to…
Very good experience from start to finish. Would highly recommend.
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Besvarelse fra Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Avoid this place at all costs.
Avoid this place at all costs.
I purchased a jeep from them, had it delivered and within 20 miles of driving it differential failed, steering rack failed. Lots of messaging back and forth ended up in court. Gerald said no circuit judge would rule in my favour, he would laugh at me in court, he even threatened to kill me. Well as it turned out the court ruled in my favour, he had 2 weeks to pay me my money and he didn't laugh once.
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra Qualitycarsandcommercials
Thank you for taking the time to leave feedback. We take all reviews seriously, however we've carried out a thorough check of our records and can confirm we have no purchase, delivery, or customer record matching this account. We have also never had a court case with any customer, and we do not have, and have never had, any staff member named Gerald.
Given the serious allegations made here (including threats), we'd ask that you please get in touch directly with your order reference or purchase details so we can look into this properly. If you're unable to provide this, we'd kindly ask that the review be reviewed and removed, as it does not relate to Quality Cars and Commercials Ltd.
Please feel free to email us at kris@qualitycarsandcommercials.com with any questions.
Kind regards,
Quality Cars and Commercials Ltd
From start to finish great service from…
From start to finish great service from the guys at quality cars. Honest and reliable people. Main man Kully.
18. juli 2026
Uopfordret anmeldelse
Besvarelse fra Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
I had a great experience buying my BMW…
I had a great experience buying my BMW X5 from this dealership. The team were friendly, helpful, and kept me updated throughout the process. They took the time to make sure everything was sorted before handing the car over, and I never felt pressured at any stage. I’m really pleased with the service I received and would happily recommend them to anyone looking for a used car.
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Very polite staff very helpful and had…
Very polite staff very helpful and had our car ready when we asked for it great service
13. juli 2026
Uopfordret anmeldelse
Besvarelse fra Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
My experience was awesome
My experience was awesome, the reception and hospitality was fantastic. Mr Kully was helpful and professional
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Excellent experience with Kully
Excellent experience with Kully. Really happy with the car, service provided and would recommend!
3. juli 2026
Uopfordret anmeldelse
Besvarelse fra Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Brilliant customer service from Kully…
Brilliant customer service from Kully and the team highly recommend to friends and family
3. juli 2026
Uopfordret anmeldelse
Besvarelse fra Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Excellent service
Excellent service, really helpful and polite, made everything run smoothly. Definitely coming back whenever I buy a new car
29. juni 2026
Uopfordret anmeldelse
Besvarelse fra Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Appalling customer service and sold an unsafe vehicle
We purchased a car on finance from Quality Cars Commercial Ltd. When we collected the vehicle, we hadn't even left the forecourt before the engine management light came on. We reversed straight back into the dealership, where they diagnosed and repaired an exhaust sensor before we set off on the three-hour drive home.
The following morning, the car smelt strongly of diesel. We contacted the dealer and were told we could either drive it three hours back to them or take it to a local garage. We chose the local garage, where diagnostics found a fault with the heat controller. The mechanic also lifted the bonnet and showed us that one of the injectors had severe carbon build-up ("black death"), which appeared to have been there for some time. We were advised that replacing all four injectors would cost in excess of £2,000.
We contacted our finance broker, Zuto, who spoke to Quality Cars Commercial Ltd. They eventually agreed to collect the vehicle, but despite explaining that I had no car to take my children to school, it still took a week and two unanswered emails before they collected it. They ignored my emails completely. It then took a further eight days for them to return the funds to the finance company.
I also asked to be reimbursed £170 for costs I had incurred through no fault of my own, including changing my car insurance, paying car tax, fuel for the journey home and train fares to collect the vehicle. They point blank refused!
The whole experience was extremely disappointing. Selling a vehicle that developed warning lights immediately and was then found to have significant injector issues, followed by poor communication and a complete lack of goodwill over my out-of-pocket expenses, made the experience incredibly frustrating. I would not recommend this dealership based on my experience.
11. juni 2026
Uopfordret anmeldelse
Besvarelse fra Qualitycarsandcommercials
Thank you for sharing your experience, and we're genuinely sorry to hear you were left feeling this way.
We'd like to clarify a few points for transparency. When the engine management light appeared on collection, we diagnosed and repaired this on the forecourt before you set off. When a further issue arose the next day, we offered you the choice of bringing the car back to us or having it looked at locally, and covered the cost of that local diagnostic. Once the injector issue was identified, we honoured your right to reject the vehicle within the 14-day short-term right to reject, collected the car, and processed a full refund.
We understand the 12 months' road tax was raised, and we did explain this refunds directly from DVLA once a vehicle is off the road, rather than through us.
We're sorry the collection and refund timeframes added to your frustration, and we take that feedback on board. Used vehicles can unfortunately develop faults, even shortly after purchase, and our approach is always to put things right quickly, whether that means repairing the issue or offering a collection and refund, as happened here.
We're sorry this wasn't the experience you hoped for, and if you'd like to discuss this further we're happy to talk it through directly.
Kind regards,
Quality Cars and Commercials Ltd
Excellent service
Excellent service - great hospitality and the car sold itself. Very good 👍🏻
22. juni 2026
Uopfordret anmeldelse
Besvarelse fra Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Good experience with them recommending
Good experience with them recommending
20. juni 2026
Uopfordret anmeldelse
Besvarelse fra Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
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