Recently, an order from Qualia was shipped to me, but the delivery did not happen or was stolen by someone. I reached out to Qualia and Dana and Kiki grabbed the bull by the b*$#s and saw to it that a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I’ve been using Qualia for over two years and feel amazing! It was instrumental to maintaining optimal health through my menopause. Customer care is awesome too! I trust the product and company, which... Se mere
Dana was great! Placed my order,tried getting the 2nd product for 29$ within my 30minutes but it did not work.. Dana went above and beyond to help get that!,then it literally got lost in the mail some... Se mere
I ordered Qualia Senolytic after watching an infomercial on how it removes zombie cells, improving efficiency of bodily functioning. Ok, sounds great. I asked customer service to send me the data of... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Qualia was founded in 2015 with the mission of creating best in class well-being products by employing a unique methodology to research and development based on complex systems science. This scientific approach focuses on supporting the body’s ability to self-regulate, rather than overriding regulatory systems with chemicals designed to move a biomarker in a particular direction. The company began with a focus on cognitive products with the launch of its Qualia nootropic line and will continue to provide comprehensive products for overall peak performance. Learn more about Qualia's scientific approach here: https://www.qualialife.com/approach
Kontaktoplysninger
4,3
Fremragende
38 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ridiculously long shipping time
Cancelled after being told it won’t arrive for a month. Do better.
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Qualia Life Sciences
Hello Lindy, we’re sorry to hear about your experience. That’s definitely not the standard we aim for. We’re not able to locate a recent order or conversation based on this review, so we’d love to learn more about what happened and make it right. Please reach out to our support team at support@qualialife.com with your order details so we can look into this for you. We appreciate the feedback and the opportunity to help.
Recent Order
Recently, an order from Qualia was shipped to me, but the delivery did not happen or was stolen by someone. I reached out to Qualia and Dana and Kiki grabbed the bull by the b*$#s and saw to it that another shipment went out. It arrived, and it's as though nothing happened. Ever since Dave Aspry spoke of Qualia, I knew that this was a company I could trust.
23. april 2026
Uopfordret anmeldelse
I’ve been using Qualia for over two…
I’ve been using Qualia for over two years and feel amazing! It was instrumental to maintaining optimal health through my menopause. Customer care is awesome too! I trust the product and company, which is a bold statement now a days!
27. marts 2026
Uopfordret anmeldelse
Great products and exeptional service
Great products and exeptional service. Bailey was awesome!
24. marts 2026
Uopfordret anmeldelse
Great Customer Service and products
I love every time I get an email from you, you're always so kind and helpful, and your products are second to none! Thanks for your excellence!
13. marts 2026
Uopfordret anmeldelse
I got an email from Qualia Life that…
I got an email from Qualia Life that had to do with needing a new credit card. So after I got another email that basically said "yes", so I sent the last 4 digits of a new credit card. I am very happy that this company actually contacted me to give them the right data. Thank you so much!!
10. marts 2026
Uopfordret anmeldelse
Always 5 star customer service and…
Always 5 star customer service and product. They’ve always gone out of their way to make sure I’m happy and satisfied. Love these guys!
3. marts 2026
Uopfordret anmeldelse
Help above and beyond.
I needed help with changing my order and asked for help. My request was responded to in a very timely manner. I love these products. They've helped me immensely in my recovering my energy as I live with breast cancer. Thank you Qualia!
21. februar 2026
Uopfordret anmeldelse
Dana was great. Great products! Great sales!
Dana was great! Placed my order,tried getting the 2nd product for 29$ within my 30minutes but it did not work.. Dana went above and beyond to help get that!,then it literally got lost in the mail somewhere in Maryland..it was immediately re sent and I got it. The products work. I love the qualia mitochondria supplement, am using several.. Will continue to be a customer
22. februar 2026
Uopfordret anmeldelse
My husband has enjoyed his Qualia NAD
My husband has enjoyed his Qualia NAD , so your last sale gave me a great chance to try ALL the products.
We have just started the newer ones & won't have an opinion for a few weeks. But we have faith from past products. And customer service ( Dana, Kelly) is exemplary !
20. februar 2026
Uopfordret anmeldelse
I am 62 years old and have an…
I am 62 years old and have an autoimmune disease, many people out there do. I quit trusting doctors years ago. I pretty much treat myself as much as I can by supplementing, research, and other things. I only buy my supplements through two companies, Qualia being my number one. They might be a little more pricey, but you get what you pay for. Their customer service is the best. I had a problem. I emailed them,the first time they emailed me that day and the second time they emailed back within 20 minutes, 20 minutes! I won’t go anywhere else, ever. Thank you Qualia for earning my trust, Valerie Urge
4. februar 2026
Uopfordret anmeldelse
I had some questions and their customer…
I had some questions and their customer service was amazing!! Thank you Qualia!
19. januar 2026
Uopfordret anmeldelse
I was on Adderall for 10 years and…
I was on Adderall for 10 years and although it did help with my ADD, over time my health took a hit (my resting heart rate was almost 100, sleeping)
My woman found Qualia, I switched and I have been very happy. It may seem pricy but how much is your health worth? And I will say that their customer service is amazing! They got back to me the same day! Thank you Qualia Life! - Not an Ad, just a happy customer!
15. januar 2026
Uopfordret anmeldelse
The products are amazing and the staff…
The products are amazing and the staff were wonderful, friendly, and efficient.
7. januar 2026
Uopfordret anmeldelse
Very helpfull and accomodating
Very helpfull and accomodating! On on top of that the Magnesium+ work wonders and I have a restful night, something that I wanted so so much.
3. januar 2026
Uopfordret anmeldelse
I love the Magnesium
I love the Magnesium. I only take one at night and I sleep great!
5. januar 2026
Uopfordret anmeldelse
TERRIBLE and quite rude customer service
The customer service is terrible.
I recently purchased multiple supplements from this company in late November. It is 31 December and I still have not received the item.
I have been dealing with horrific customer service that really lets down the business. Kiki is the main culprit.
They have made myriad errors, and then do not acknowledge them, nor do they offer assistance in resolving the issues.
It is worth noting that the Google Reviews for this company are available at Neurohacker Collective, which was their previous name... they have a lot of negative reviews there regarding similar things.
EDIT: Based on their false reply. They sent an incorrect document to Australia's borderforce which caused them to quarantine the item. I asked them to provide a corrected and accurate invoice which they didn't do. So there has been upwards of 30 emails regarding this issue.
And still now, as of 6 January, there is no update.
31. december 2025
Uopfordret anmeldelse
Besvarelse fra Qualia Life Sciences
We’d like to provide additional context for clarity due to this unfair review. The order was placed on December 1 and shipped internationally from the U.S. to Australia. As noted on our website, international deliveries may take up to 22 days.
The concern arose around customs fees assessed. By regulation, international shipments require that the retail value be declared on customs documentation.
Although the shipment was scheduled to arrive on time, it had been held up due to the customers concern that the declared value on our customs form was incorrect. The customer asked that we change the invoice however we are not able to misrepresent information.
During this time, our team worked directly with the warehouse to pause delivery and explore possible solutions. While attempting to assist, our support team was met with discouraging and disrespectful language. We have since canceled the original order and shipped a second shipment to appease the customer's concern.
We understand that international shipping and customs processes can be frustrating, and we genuinely tried to help within the limits of applicable regulations. While we made every effort to assist, we understand that our solution did not meet her expectations. We hope she finds a supplement company that's a better fit for her moving forward.
EDIT: The new shipment is scheduled to deliver Jan 12. While we do not agree on the outcome, we respect your perspective. We've shared everything we can on this matter and will step back from further public discussion.
With gratitude, Team Qualia
I love the product Qualia Mind and the company
I love the product Qualia Mind Decaffeinated, been taking it for a year now. I had a complaint about the new packaging, wrote to them, and received a quick and personal response. I felt heard and valued for my opinion. This is a good company to do business with.
10. december 2025
Uopfordret anmeldelse
The inside seal was completely broken…
The inside seal was completely broken (while the exterior plastic seal was intact) and when I contacted the company they were completely unconcerned. Very concerning (even though it was an older order, the product was certainly not expired and should never have been shipped like that - reminded me of those old Tylenol issues with tampered products)
24. november 2025
Uopfordret anmeldelse
Besvarelse fra Qualia Life Sciences
Hi Liselotte,
While we appreciate customers providing genuine, truthful feedback on our products and service, we are disappointed to see that you've suggested we were unconcerned about the damaged seal despite us conducting a thorough investigation of the issue (by checking the lot number and exp date for any other complaints, and found zero, which we shared with you in our discussion) as well as providing you with a full refund on the entire $600+ order that you did not return from February of 2024. Since you were refunded, per your request, for the full order despite the damaged seal on one of six items in the order, we are confused as to why you are sharing your frustration that a credit of $25 is not enough. We would not replace an already refunded product nearly two years after this order was received by you back in February of 2024. The $25 coupon was not the only support we've provided, just an additional gesture of goodwill we offered this week when you reached out to report the damaged item nearly two years after receipt.
We also want to address the comparison you've made here to the historic Tylenol tampering incident. That situation involved criminal interference with over-the-counter medication and is not comparable to our product, our safety practices, or our quality controls. We take product integrity seriously, and your comment suggested a level of danger that is neither accurate nor fair to imply. Even so, we investigated your report thoroughly, and our review confirmed no other issues with that lot.
To reiterate, we care deeply about the safety and quality of our products, as well as the experience of our customers. We understand your frustration and concern regarding the damaged interior seal on your bottle, and are thankful you reached out to alert us of this potential safety issue so we could confirm it was and is not a recurring issue. However, we would appreciate it if you would adjust your review to provide a more fair and accurate representation of the support we've offered you.
Wishing you all the best,
Team Qualia
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