Putnams made my saggy old sofa feel brand new again with a newly filled sofa cushion. It was an easy process, I sent photos and measurements and promptly received a competitive quote. Communication... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had foam replaced in a seat cushion as manufacturers foam was not great quality, cushion just received back and feels great . Experience from beginning to end very easy and very quick wouldn’t hesitat... Se mere
I finally bought the Putnams bed wedge after years of it being recommended by healthcare professionals. Unfortunately, my symptoms are worse than they've ever been and now have severe, chronic... Se mere
I purchased some items from them which are wonderful. i had several questions, and Tracey, who i spoke to on the phone, was so helpful and did so much to assist me, and to ensure that i could use th... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Since 1979 we have been hand crafting comfort solutions in the UK. Our business is family-run (now run by the second generation). Have a problem or need a question answered? Call humans in our factory office on 01752 345678, we answer within a few rings. Our products include but are not limited to; pillows, toppers & duvets. Based in Devon, UK.
Kontaktoplysninger
Eastern Wood Road, Langage Ind Est, PL7 5ET, Plympton, Storbritannien
- +441752345678
- info@putnams.co.uk
- www.putnams.co.uk
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Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 10 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Really comfortable pillow which helps…
Really comfortable pillow which helps to reduce my neck pain. I first went with the queen but swapped to the king as I wanted it to be larger and slightly higher to support my neck which is quite long. Great quality pillow, fantastic customer service and I'm very happy to buy from a British company

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100% Excellent
I ordered a specialist item (bariatric seating cushion) which is superb and of excellent quality. It more than met my expectations and is superbly made. I have worked as a nurse for 20 years so know what good pressure cushions are... and are not...
Service and delivery were excellent and that was over the Christmas period too. I will be using Putnams for my following items, and their product reviews are all highly rated.

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Delivery timesT
Ordered 19th December. Nothing on the website to say they close for 2 weeks over Christmas and New Year. I got an e mail saying they reopen on 2nd January and orders would be sent out after that. Now 7th January and it’s still not here.

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Although the items I ordered were not…
Although the items I ordered were not right for me, I cannot fault Putnams customer service and response.

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Purchased Breast Support Sleep Pillow
Purchased Breast Support Sleep Pillow, great product, good quality and delivered in good time frame.
Polite staff, and good communication.
Thank you.

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No Refund Policy if not happy with their product
I bought one of their pillows as recommended by a friend. I tried it out for a few nights. It pushed heavily on my cerebellum and gave me headaches during the day and dizziness when I got up in the night. I tried to return it BUT if it's not in it's original plastic sleeve, you can't get a refund... so how many people do you know who try out a pillow in it's plastic packaging??? So effectively they have NO REFUND POLICY... which is shocking since their foam pillows are SOOOOO expensive. Don't bother buying one I'd say!

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I wish all companies were this good!
I foolishly ordered and paid without considering all the options and Putnams were so relaxed about cancelling and refunding my order even though they had packed it for postage. Will definitely reorder when ready.

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Superb service and excellent product …
I was at my wits end to find a suitable pressure relieving cushion for my husband as he had developed a pressure sore and was very uncomfortable.
I managed to find Putnams on line and wanted to get verbal advice on the most suitable cushion. Customer Service was very helpful and patient while I took measurements of our chairs .
I purchased the Sero Pressure Dr Huff cushion cut-out standard and the courier company waited whist my order was packed up and transported immediately. It arrived at 08.30 the next day and the cushion has been a life-saver.
I would like to say thank you to the lady who helped me.

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Remarkable company
Remarkable company. Headley was very helpful and advised me on possible mattress toppers and pillows for neck/shoulder pain. The Ripple Mattress topper has been brilliant and much cheaper than other options. Sadly, I couldn't get on with the neck pillow. Headley offered a full refund on the extra case, even though long past the return limit - allowing me to keep the case - in case! Recommend them!!!

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Awful service with no care what so ever
Awful service. I bought a wedge from Putnams previously, which was great. I then purchased a full length version, but it did not help with any of my symptoms, so I attempted to get a refund, at which point I was told that it was too late and they couldn't do anything for me. I've honestly never been treated so awfully, especially from a company that sells products within the health industry.

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I REALLY wish I could have kept this…
I REALLY wish I could have kept this mattress tilter but sadly I couldn’t. I can’t fault the service though, fast delivery and very well packed. Good, sturdy tilter, BUT, oh my goodness the chemical smell was unbearable. Not sure what has been sprayed on it or what it was made from but my word the chemical smell took over the house. In the end we had to shut it in an unused room with the windows open all the time for a few days but it still had the strong chemical smell. There was no way I could sleep with that and I have lung problems too. My husband doesn’t have a very good sense of smell and he spent a short amount of time in the room and he came out with his eyes stinging! I don’t know if mine was a dodgy tilter or not but I don’t know how anyone could use it like that. Shame as it could have helped me. I sent the tilter back recorded delivery via FedEx (which was a total faff!) and I was given a refund minus the delivery cost.

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I bought a U shaped pregnancy pillow from Putnams…
I bought a U shaped pregnancy pillow from Putnams as theirs is a little smaller (shorter) than the typical one which makes it more compact. The pillow feels nice and firm, providing good support for my legs and back. The customer service is responsive and the team was able to make me a cotton cover as I wanted that for use till summer.

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Once again, incredibly helpful
I have previously used Putnams for products for back pain. This time I needed products for leg / foot pain and once again the person who answered my call was very helpful.
In the end, none of the products were quite right for me, but the returns process was very easy.

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Keeps the meds away!
I purchased a double bed wedge over two years ago and the product has been a real life saver.
I have been able to stop medications due to the efficiency of the wedge, and use beds that have storage space underneath (can't really tilt beds with these in-built). The product has kept its form and I am able to upgrade the product to a Super King with the help of the supportive Putnam team.
I highly recommend!

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Great company with Fantastic service
Great company with Fantastic service, always happy to help when ringing with any questions, prompt delivery,
The products are great quality at a fair price. I bought the Ripple seat liner it has a good padded seat, pads that tie to the arms, lumber support and padded back. I bought the extra waterproof cover so idea for summer use and wet weather. Very Happy would definitely buy from them again..

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I purchased a bed wedge for my mother…
I purchased a bed wedge for my mother who suffers with night time reflux, the lady over the phone was very helpful when I didn't know what material to choose. Pleased to report the wedge is reducing her night time reflux. Speedy delivery and quality product. Recommend.

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Excellent Product and Superb Customer Service
Wonderful service from beginning to end. Everything has gone so smoothly and the replacement cushions have made my fifteen year old sofas look like new. They are more comfortable than the originals ever were and won't need any plumping up to keep them in shape, which is an absolute boon for me. Putnams' customer service team have been terrific. The process was so straightforward with them arranging collection of covers and return within one week. I cannot recommend Putnams highly enough.

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Excellent customer service
Excellent customer service. The lady on the phone was very polite and patient whilst helping me make a decision as to the best pillow for my neck pain.

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Thank you Putnam's
Thank you Putnam's, we bought a memory foam mattress topper with cover from you and it has totally transformed our lumpy mattress, so helpful and a very professional service, I would highly recommend this company

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