Plenty of power racks for the big weights and cable machines as well. its rare i have to wait for equipment and can just go workout and go back home. I'd wouldn't use the showers there though, they st... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 1 Town Meadows Way, ST14 8AZ Uttoxeter, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had a few issues with the internet which caused it to close during out of manned hours times about 5/6 times. For people who mainly train in them hours it’s been very frustrating. Also the heaviest du... Se mere
Virksomheden har svaret
The Gym is well-equipped and very clean. There is a good cross-section of members and the Gym manager is pleasant and helpful. I marked 4 not 5 because I always seem to have problems with the QR entr... Se mere
Virksomheden har svaret
Great gym. Being going since it opened, it’s clean, tidy, staff are great, nice to see new equipment like the cross trainer, definitely preferable for HIIT training etc, probably one of the best piec... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om PureGym UK - Uttoxeter
Skrevet af virksomheden
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Kontaktoplysninger
Unit 1 Town Meadows Way, ST14 8AZ, Uttoxeter, Storbritannien
3,6
Middel
65 anmeldelser
Har besvaret 94 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great gym, iffy showers
Plenty of power racks for the big weights and cable machines as well. its rare i have to wait for equipment and can just go workout and go back home. I'd wouldn't use the showers there though, they started to give me a rash.
25. maj 2025
Besvarelse fra PureGym UK - Uttoxeter
Hi Daniel- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment/kit so that members have a variety of ways to workout. We are really happy to hear you enjoy using the gym overall and we will ensure this feedback is shared with the gym team! Thanks, PureGym
Puregym Sucks
Aircon didn’t work so I was hot
Too noisy so couldn’t focus
Overcrowded so no machines dumbbells ect
No staff so no support when needed
Water fountain didn’t work so no water
People leave weights on wasting my time to take it off
5. november 2025
Besvarelse fra PureGym UK - Uttoxeter
Hi Paul - Thanks for taking the time to leave this review, we are sorry to see this is 1 star. We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time etc.) so this can be investigated. Thanks, PureGym.
Besvarelse fra PureGym UK - Uttoxeter
Hi Nicola - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym
People.who work there think they are…
People.who work there think they are the pure gym police,
Far too small and the equipment is not placed together for body groups.
Too expensive and will never be back
29. april 2025
Besvarelse fra PureGym UK - Uttoxeter
Hi Martin. Thanks for taking the time to leave this review, we're sorry to see it's 1 star.
It's important to us to receive member feedback, so that we can continue to improve the service we offer our members.
We would really appreciate if you could get in touch directly to provide more information on your PureGym experience, and any areas you feel we could improve.
You can either have a chat to your Gym Manager, or contact our Member Services team on member.services@puregym.com. We hope to discuss this further with you soon.
Thanks, PureGym
Lift class
I joined a lift class, having not been in a gym for many, many years was a little apprehensive, I didn’t need to be the gym instructor Dave was wonderful. He was inclusive and very supportive and made me feel very welcome. I’ll definitely make this a regular class
2. september 2025
Uopfordret anmeldelse
Besvarelse fra PureGym UK - Uttoxeter
Hi Wendy - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience and see your positive comment for a member of the team! Thanks, PureGym
Besvarelse fra PureGym UK - Uttoxeter
Hi there - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym
Great gym
Great gym. Great equipment and Dave Astburys classes are second to none. Really enjoyable
10. juli 2025
Uopfordret anmeldelse
Besvarelse fra PureGym UK - Uttoxeter
Hi Dan. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Poor customer appreciation
When I was looking for a gym, I visited PureGym Uttoxeter twice hoping to speak with someone or get a quick look inside. Both times, staff were present behind the desk—just 20 feet away—clearly seeing me, but chose to ignore me. Even when a gym member tried to get their attention on my behalf, they still didn’t respond. I ended up signing up without ever having the chance to visit properly.
Since joining, I’ve noticed that while PureGym advertises a long list of gym rules, the only one they seem to actively enforce is putting weights away—which I was recently “told off” for via email. What surprised me most is that a staff member took the time to photograph the weights I’d left on a machine and send me an email, even though I was still in the gym just a few feet away, finishing my session.
Meanwhile, many other rules are ignored on a daily basis: people leave dumbbells scattered everywhere, others arm-wrestle or hog multiple machines at once, and some spend 30 minutes on a bench just scrolling through their phones. Unfortunately, the atmosphere in this gym feels negative and cliquey, largely due to staff appearing to favour their personal friends instead of maintaining a welcoming and fair environment for everyone.
Disappointed overall, especially with how unapproachable the staff have been from the beginning.
26. maj 2025
Uopfordret anmeldelse
Besvarelse fra PureGym UK - Uttoxeter
Hi, thank you for leaving us this review. We are sorry to see this is 1 star.
We apologise for your experience with out gym staff and we can assure you the will be reviewed in club.
We do ask that members return their weights after use, to ensure that the gym remains and safe and tidy environment for our members. However we know that at busier times, weights are not always returned and our team complete regular re-sets of the gym.
We understand that this is sometimes frustrating for our members, and it is included within our Gym Rules that members should return weights after use. Anybody witnessed leaving equipment out of place will be spoken to by our Gym Team.
If you have any specific concerns relating to this matter, please speak with a member of the gym team where they will be able to assist further.
Thanks, PureGym
Nice little gym
Nice little gym, but lacked cleaning materials and I would have thought they would have provided blue towel tissue. Didn’t feel very clean tbh
To add to it, they’ve now stopped me from accessing Uttoxeter saying that my original gym was being done up. That’s rubbish, don’t trust them, as I’ve seen others saying something similar. When I signed up, I signed up specifically for access to both home and Uttoxeter, now they’ve stopped me and want an extra £10 to £34.99
14. maj 2025
Besvarelse fra PureGym UK - Uttoxeter
Hi there - Thank you for taking the time to leave a rating, we strive to provide the best service possible, and your feedback is important to us.
Following the closure period in 2020 due to the National Lockdown, we introduced cleaning stations into our gyms in line with health and safety government guidelines. As time has gone on, we have gradually removed these cleaning stations and in our newer gyms they have not been implemented, helping to support our sustainability objectives by reducing our paper towel waste. We continue to ask, as we always have, that members bring with them a towel with them to wipe kit before and after use and where possible, the team will remind members of this. Thanks, PureGym
Spin bike at Uttoxeter hasn’t been…
Spin bike at Uttoxeter hasn’t been working now for almost 6 months. Most recent problem with the bike reported at the beginning of January. Still not fixed. Did pay turns off after a few minutes of cycling and sometimes doesn’t show rpm. One spin bike in a club that size isn’t enough especially when so poorly maintained. Manager said it’s company policy not to get another unless there is some competition in the area from another gym, otherwise they don’t have to. Plus’s they are lucky to have a spin bike in Uttoxeter as Lichfield don’t even have one. Also, whose great idea was it to remove the cleaning stations? Probably some bean counter sitting on the board. A noticeable degradation in the cleanliness of the machines since.
4. april 2025
Uopfordret anmeldelse
Besvarelse fra PureGym UK - Uttoxeter
Hi Andrew, thank you for taking the time to leave this review.
We are equally as disappointed when, from time to time, things go wrong and equipment has to be placed out of order. Regular maintenance checks are undertaken, and any issues identified are escalated to engineers straight away. Sometimes, there may be a small wait whilst engineers attend to fix any issues, but we endeavour to resolve these as soon as possible.
If you have any concerns about specific pieces of equipment in your gym, please notify staff on site as soon as you can.
Thanks, PureGym
Besvarelse fra PureGym UK - Uttoxeter
Hi Tim - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.
We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.
Uttoxetter PureGym
The Uttoxtter team Mark , Dave , Mike , Jess and Joel are fantastic.
14. november 2024
Besvarelse fra PureGym UK - Uttoxeter
Hi there! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so; it is great to hear about your experience with our PureGym team at Uttoxeter.
Hope you continue to enjoy your time with us! Thanks, PureGym
Friendly staff and easy to join
6. november 2024
Besvarelse fra PureGym UK - Uttoxeter
Hi Andrew – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
Not happy
Not happy got a email saying they wanted be back (rejoin) don’t me a offer of no joining fee and 30%off but they made me pay full amount
9. juli 2024
Besvarelse fra PureGym UK - Uttoxeter
Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
All promotions are valid for a limited period of time and at the time of re-joining, the promotion may have finished. Thanks, PureGym
Great gym
Great gym. Being going since it opened, it’s clean, tidy, staff are great, nice to see new equipment like the cross trainer, definitely preferable for HIIT training etc, probably one of the best pieces of kit added from a personal point of view and I don’t think I am alone since there are quite a few who use it now.
10. juni 2024
Uopfordret anmeldelse
Besvarelse fra PureGym UK - Uttoxeter
Hi Sean, thank you for taking the time to leave this 5* review!
It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym and the equipment we update and offer!🙌
Thanks, PureGym
This gym was clean
This gym was clean, well organised and had a friendly relaxed vibe about to it. Due to the 24/7 aspect, it also means that I can look forward to fitting the gym in around my daily routines.
2. juni 2024
Uopfordret anmeldelse
Besvarelse fra PureGym UK - Uttoxeter
Hi V Brown. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Good range of machines
Good range of machines, lack of dumbbells for heavier lifts and no calf raise machine, however very accessible
8. april 2024
Besvarelse fra PureGym UK - Uttoxeter
Hi there! Thanks for taking the time to leave this 4 star review, we always appreciate and take on board member feedback.
We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Hope you continue to enjoy your time with us! Thanks, PureGym.
A good workout …
Classes are always good and friendly instructed by professionals who explain the exercises clearly and provide an alternative if your unable to do an exercise in the way presented, feel good at the end of each class knowing that you have had a good workout,
13. marts 2024
Uopfordret anmeldelse
Besvarelse fra PureGym UK - Uttoxeter
Hi Rachel - It's great to hear you're enjoying your classes at PureGym, and thank you for the 5* review!
Richard, PureGym
I went on a day pass … great gym!
I went on a day pass to Uttoxeter on Tuesday 20th Feb.
Great gym, well equipped and friendly.
Would recommend!
🌟 🌟 🌟🌟🌟
20. februar 2024
Besvarelse fra PureGym UK - Uttoxeter
Hi David - it's great to hear you're enjoying day pass at Uttoxeter, and thank you for taking the time to leave a 5* review!🌟
Richard, PureGym
Besvarelse fra PureGym UK - Uttoxeter
Hi Deborah, thank you for taking the time to leave this review, we are delighted to see this is 5*s.
It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym!
Dette er Trustpilot
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