PureGym UK - Stafford Anmeldelser 123

TrustScore 4 ud af 5

3,9

Eccleshall Road, ST16 2SL Stafford, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

decided to join puregym after looking at website, had noticed section about Parkinson sufferers and emailed.After only a couple of days I received the pin number and went to puregym Stafford. Greeted... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I just did a really great class which was Pump at Stafford Thursday 18:00. I loved it because the instructor had grouped the exercises together so all the mat stuff then all the bar stuff etc. This w... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My experience as a member of pure gym is: 1- Easy access to parking 2- I can use gym anytime 3- I can always find exercise machine available as so many of them So, I find the above points are... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

The actual gym studios and rooms are fine but the changing rooms have been icy for the past fortnight and this really spoils the visit. Some people are not coming because of it. The vents are blowing... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Motionscenter
  2. Fitnesscenter

Om PureGym UK - Stafford

Skrevet af virksomheden

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Kontaktoplysninger

  • Eccleshall Road, ST16 2SL, Stafford, Storbritannien

3,9

God

TrustScore 4 ud af 5

123 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 94 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

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Bedømt til 4 ud af 5 stjerner

Ease of access and no fuss.

Ease of access and no fuss.
Not the gyms fault but too many people sitting on machines not working out but scrolling on phones.

8. december 2025
PureGym UK - Stafford-logo

Besvarelse fra PureGym UK - Stafford

Hi John. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We're afraid we are unable to monitor the usage of phones in our gyms, however if people are sitting on equipment we would strongly advise approaching a member of staff on the floor who will be able to help further. It’s great to hear you enjoy using the gym overall and we hope to see you back soon! Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

I joined Pure Gym a few weeks ago and…

I joined Pure Gym a few weeks ago and have attended several different classes . I took part in the pump class on Wednesday at 5pm . This was the best class I have done by far . Thomas Coates took the class and he is such a great motivator and has fun with it . It’s a shame Thomas doesn’t run any other classes after 5 . Maybe he will in the future . The other instructors maybe needs some tips from Thomas . He gets involved and is not just reading the exercises off a piece of paper which I feel some of the others do . They are all very nice . They are just not Thomas .

24. september 2025
Uopfordret anmeldelse
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Besvarelse fra PureGym UK - Stafford

Hi Verity - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience and see your positive comment for a member of the team and these classes! Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

Straight forward access to a great…

Straight forward access to a great facility. Clean and friendly environment

4. august 2025
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Besvarelse fra PureGym UK - Stafford

Hi there - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment, so it's great to hear this was your experience. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

Easy to use interface

Easy to use interface. I wouldn't call it great.

13. juli 2025
PureGym UK - Stafford-logo

Besvarelse fra PureGym UK - Stafford

Hi Peter. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Bedømt til 2 ud af 5 stjerner

Lack of effective air conditioning

They have had new kit but all the new machines are lacking individual fans so there is no cool air blowing like the old machines did. The air conditioning seems to have been set at low a level or even non-existent so it’s getting very stuffy and uncomfortable whilst exercising on the top floor. Will be cancelling my membership and looking for an alternative gym if there is no improvement soon

4. juli 2025
Uopfordret anmeldelse
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Besvarelse fra PureGym UK - Stafford

Hi Laguna, thank you for taking the time to leave us this review. We are sorry to see this is 2 stars.

We have recently made slight changes to this area, looking at improving energy efficiency. This is both to control our energy usage, but also with a look to reduce our carbon footprint. By law, we have a requirement to provide a certain amount of fresh air based on occupancy levels, and our ventilation system increases and decreases at different times throughout the day and night, making sure we meet these requirements and provide good air movement around the gyms. These levels are based on size of the gym, and occupancy levels, and are regularly monitored.

All member feedback is reviewed, and brought to the attention of our Facilities team, who regularly review any changes we make to our gym facilities and all feedback is taken into account when making any future changes.

Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

It was amazing

It was amazing. By far the best gym I've been to. Great equipment and atmosphere

21. juni 2025
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Besvarelse fra PureGym UK - Stafford

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

Popped in today for a look round to see…

Popped in today for a look round to see the place was very pleased and easy sign up

26. maj 2025
PureGym UK - Stafford-logo

Besvarelse fra PureGym UK - Stafford

Hi Nicki - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym

Bedømt til 3 ud af 5 stjerner

Dull soleless gym

Dull soleless gym. Very few mirrors no decoration, it's functional but feels unfriendly and overly sterile. Dull walls, Dull carpet, Dull atmosphere. Weights stacks had no plates on them as they were all on the machines already. It serves a purpose but its so uninviting.

8. maj 2025
PureGym UK - Stafford-logo

Besvarelse fra PureGym UK - Stafford

Hi Simon - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are always looking to improve our facilities; we appreciate the point raised and we’ll look into this! Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

Clean and regularly serviced equipment

If you time it right and follow the app you can use most equipment without fuss

1. marts 2025
Uopfordret anmeldelse
PureGym UK - Stafford-logo

Besvarelse fra PureGym UK - Stafford

Hi Nick - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback.

Fantastic news to hear that you’re happy with our app too. We’ve provided lots of features so that members can get the most out of their membership, including classes and easy gym access. Have a brilliant fitness journey! Thanks, PureGym.

Bedømt til 1 ud af 5 stjerner

I joined the stoke PureGym and I pay…

I joined the stoke PureGym and I pay full £26.99 so I can assess other PureGym and I want to go to Stafford PureGym aswell but I can not assess the gym in Stafford because it was a different price what I was £28.99 but same equipment plus stoke and Stafford are closer to me and the other PureGym are out of the area and miles away from me where I would never go to so feel unsatisfied

3. februar 2025
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Besvarelse fra PureGym UK - Stafford

Hi Christopher. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We offer various memberships; this includes various multi-access and PLUS memberships which, depending on which gyms you need access too, will vary in price. Thanks, PureGym.

Bedømt til 5 ud af 5 stjerner

puregym and its benifits to a parkinson sufferer.

decided to join puregym after looking at website, had noticed section about Parkinson sufferers and emailed.After only a couple of days I received the pin number and went to puregym Stafford. Greeted by the Manager who assessed us and suggested innitial exercises . On the third visit he advised the next exercises . Very impressed with the attention given to us. Mr. ken Orgill

16. januar 2025
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Besvarelse fra PureGym UK - Stafford

Hi June - We appreciate you leaving this review, and your feedback means a lot to us. We're all about making the beginning of your fitness journey hassle-free, so it's wonderful to hear you found the process of joining simple. Wishing you the best with your workouts! Thanks, PureGym.

Bedømt til 5 ud af 5 stjerner

The ability to access 24 hours is good

The ability to access 24 hours is good. Good all-round facilities

28. december 2024
PureGym UK - Stafford-logo

Besvarelse fra PureGym UK - Stafford

Hi Sarath - Thank you for taking the time to leave this review!

We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Bedømt til 4 ud af 5 stjerner

Easy access all equipment spaced out…

Easy access all equipment spaced out and clean , gym areas also very clean

4. januar 2025
Uopfordret anmeldelse
PureGym UK - Stafford-logo

Besvarelse fra PureGym UK - Stafford

Hi Allan - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.

Bedømt til 5 ud af 5 stjerner

There's always a good vibe in the…

There's always a good vibe in the Stafford PureGym. The Staff are always friendly, welcoming and helpful. There's always a lot of equipment that's free to use. The gym is always clean and tidy. I always feel good walking in to this gym as well as walking out after a good work out.

14. december 2024
PureGym UK - Stafford-logo

Besvarelse fra PureGym UK - Stafford

Hi there, thank you for taking the time to leave this review, we are delighted to see this is 5*s.



It's important to us to provide our members with a great space to work out, in a clean and friendly environment and we're so pleased to hear you are enjoying PureGym!



Thanks, PureGym

Bedømt til 3 ud af 5 stjerner

Calisthenics

This is a great gym great classes friendly staff but is lacking intermediate height or parallette bars to swing on for calisthenics training. It is the high bar or nothing. But it does have the large metal framework in place to adjust some bars without compromise or additional costs. The framework is only used on two sides. Just needs some thought in meeting customer needs. The issue was raised.

8. november 2024
Uopfordret anmeldelse
PureGym UK - Stafford-logo

Besvarelse fra PureGym UK - Stafford

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. This is some brilliant feedback to receive! It's nice and clear on how we can improve the gym for calisthenic athletes like yourself.

We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio. If you happen to have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Bedømt til 5 ud af 5 stjerner

Love this gym

Love this gym, as a female that attends at various different times and often at night it’s great to know it’s a safe place. The facilities are good and lots of classes to choose from.

31. oktober 2024
Uopfordret anmeldelse
PureGym UK - Stafford-logo

Besvarelse fra PureGym UK - Stafford

Hi there. Thank you for taking the time to leave this review, we always appreciate and take on member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym.

Bedømt til 1 ud af 5 stjerner

The music is a disgrace someone has got…

The music is a disgrace someone has got 50 terrible songs on a playlist and i cant even work out while getting angry at the songs. I know it seems like a pointless complaint but the songs are soooo bad who ever is playing those songs needs firing immediately.

14. august 2024
Uopfordret anmeldelse
PureGym UK - Stafford-logo

Besvarelse fra PureGym UK - Stafford

Hi Dylan. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We do apologise for any inconvenience caused during your visits.

It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time or track names etc) so this can noted, and looked into. Thanks, PureGym

Bedømt til 1 ud af 5 stjerner

Three months of Cold Showers

I have been a member for two years and the subscription keeps increasing. The biggest problem is cold showers for the last three months the showers have been freezing. I thought they were working on them but now it is beyond a joke. I will be giving The Gym Group a try as there is no sign of the situation in Stafford improving.

9. august 2024
Uopfordret anmeldelse
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Besvarelse fra PureGym UK - Stafford

Hi Stephen. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We apologise for any inconvenience caused by the showers; please speak to a member of staff in the gym, if problems persist and this can be fully investigated. Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

Top of the drawer

I stay away with work regularly so have frequented a fair few PureGym's in the UK. Stafford is by far amongst the upper elite of all, so im lucky its my local one. It has space and designated areas that make it never feel too busy. The staff are always helpful, and constantly looking after the Gym so it's always clean and tidy. I've heard some complaints from other members but they are so finnickity it's laughable.

Literally the only negetive is there isn't a hygiene station downstairs but that is it.

I've been using this gym for about 6 months now and see zero reason to leave. The multi-plus membership is a godsend for work also.

7. august 2024
Uopfordret anmeldelse
PureGym UK - Stafford-logo

Besvarelse fra PureGym UK - Stafford

Hi James. Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so.

Great to hear with your multi access membership you can also access all the clubs you need whilst on the move.
Hope you continue to enjoy your time with us! Thanks, PureGym

Bedømt til 3 ud af 5 stjerner

Lack of wipes/cleaning fluid…

Lack of wipes/cleaning fluid particularly on ground floor, maintenance issues take too long to be resolved

21. juni 2024
Uopfordret anmeldelse
PureGym UK - Stafford-logo

Besvarelse fra PureGym UK - Stafford

Hi Charles. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused.

Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken.

We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible.

We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.

We fully understand the importance of supplies being available to members and staff and this will be dealt with. Thanks, PureGym

Dette er Trustpilot

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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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