PureGym UK - Newbury Anmeldelser 88

TrustScore 4.5 ud af 5

4,3

Unit 1, Greenham Road Retail Park, RG14 7HZ Newbury, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

The gym is has all the equipment I need, with plenty of classes if I wish to join in, the staff are always friendly and helpful . I never feel intimidated or humiliated when I’m working out even whe... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Easy to access from a day pass pov (Nuffield member not realising the gym wasn’t open at 6am, so rather than driving back nabbed a day pass for puregym). There’s a good variety of equipment, some of i... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Fix the music system please at Newbury gym. It's such a mess. You can bearly hear the one that comes through the speakers in the open space, especially when there are classes. I mean, why do we have... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Excellent equipment, very clean. Very friendly staff. Inclusive to all levels of fitness

Virksomheden har svaret


Virksomhedsoplysninger

  1. Motionscenter
  2. Fitnesscenter

Om PureGym UK - Newbury

Skrevet af virksomheden

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Kontaktoplysninger

  • Unit 1, Greenham Road Retail Park, RG14 7HZ, Newbury, Storbritannien

4,3

Fremragende

TrustScore 4.5 ud af 5

88 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 94 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

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Bedømt til 5 ud af 5 stjerner

Excellent equipment

Excellent equipment, very clean. Very friendly staff.
Inclusive to all levels of fitness

16. februar 2026
Uopfordret anmeldelse
PureGym UK - Newbury-logo

Besvarelse fra PureGym UK - Newbury

Hi - Thanks for taking the time to leave this review, we're delighted to see this is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We always aim to provide a wide range of equipment so members can have variety in their workouts and we love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym overall! Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

Great variety of machines

Great variety of machines, welcoming atmosphere, clean and 24hrs.

10. februar 2026
Uopfordret anmeldelse
PureGym UK - Newbury-logo

Besvarelse fra PureGym UK - Newbury

Hi Alex- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! We are really happy to hear you enjoy using the gym overall! Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

Really easy, great app - welcoming staff

Really simple once I found my welcome email in spam - great App. loads of info and easy to use. Prior to finding welcome email visited the gym and was made very welcome, given a full tour and told how everything works. Just made my first visit and looking forward to my classes today.

2. januar 2026
PureGym UK - Newbury-logo

Besvarelse fra PureGym UK - Newbury

Hi Martin. Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! We hope you enjoyed your classes! Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

Quick and simple joining system

Nice and easy to understand system. Set up well for new users.

Excellent information around memberships and what classes are available.

11. oktober 2025
PureGym UK - Newbury-logo

Besvarelse fra PureGym UK - Newbury

Hi Jimmy - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

Great value

Great value
Especially if you can get an offer.

3. januar 2025
PureGym UK - Newbury-logo

Besvarelse fra PureGym UK - Newbury

Hi Matt - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really pleased to see your comment! Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

Easy use of their website

Lots of information. Great Q and A section

29. september 2025
PureGym UK - Newbury-logo

Besvarelse fra PureGym UK - Newbury

Hi Francesca - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! It's great to hear you found the sign up process easy and straightforward, that's exactly what we aim for. We have lots of information for our members readily accessible for when and if they need it, this can all be accessed through our help centre: https://www.puregym.com/help-centre/ and there is useful information also available within the PureGym app. We hope you enjoy your new membership! Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

Sign up was simple

Sign up was simple. Access was easy. Facilities good

16. august 2025
PureGym UK - Newbury-logo

Besvarelse fra PureGym UK - Newbury

Hi Layne - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! It's great to hear you found the sign up process easy and straightforward, that's exactly what we aim for. It’s great to see your positive feedback for the facilities 🙂 We hope you enjoy your new membership! Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

Well equipped

Well equipped. Friendly staff.

13. juli 2025
PureGym UK - Newbury-logo

Besvarelse fra PureGym UK - Newbury

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars!

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so and we are really happy to hear you enjoy using the gym overall!

Thanks, PureGym

Bedømt til 3 ud af 5 stjerner

Was not able to join due to error on…

Was not able to join due to error on your website regarding payment. Had to go into gym today. Emailing support takes to long to respond and only contact number is a premium number.

28. juli 2025
PureGym UK - Newbury-logo

Besvarelse fra PureGym UK - Newbury

Hi Peter - Thank you for taking the time to leave this review, we always appreciate and take onboard member feedback. We strive to provide the best service possible, and your feedback is important to us. It would help us if you could get in touch directly via email at member.services@puregym.com or through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. Thanks, PureGym

Bedømt til 4 ud af 5 stjerner

Easy to access from a day pass pov…

Easy to access from a day pass pov (Nuffield member not realising the gym wasn’t open at 6am, so rather than driving back nabbed a day pass for puregym). There’s a good variety of equipment, some of it isn’t the best quality but it’s more than good enough for most people! Could do with a decent water station (that isn’t the upsell sports water) and I’m personally not a fan of lockers that require you to bring your own padlock - but otherwise great!

12. juli 2025
PureGym UK - Newbury-logo

Besvarelse fra PureGym UK - Newbury

Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It's important to us to receive member feedback, so that we can continue to improve the service we offer our members and if you did have any suggestions, please get in touch with the Gym Manager who will be happy to take this on board!

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Bedømt til 4 ud af 5 stjerner

Staff is excellent, Gym is too hot

Staff is excellent, very friendly.
Love the PT’s and they are great during classes as well.

The gym is ok, problem is the teenagers and some other people who sit at the equipment and spend hours there looking at their phones and clogging the machine… like, Come on!
It’s also impossible to workout between 17:00pm and 20:00pm as it’s crowded as hell!

But the most annoying thing for me is how hot it is inside the gym! Is there no air conditioning at all?
We can’t do the classes because the studio is worse than a sauna, and the gym area is no different, specially during the summer and peak times.
Just way too hot there

30. juni 2025
Uopfordret anmeldelse
PureGym UK - Newbury-logo

Besvarelse fra PureGym UK - Newbury

Hi Isa, thank you for taking the time to leave us this review.

We have recently made slight changes to this area, looking at improving energy efficiency. This is both to control our energy usage, but also with a look to reduce our carbon footprint. By law, we have a requirement to provide a certain amount of fresh air based on occupancy levels, and our ventilation system increases and decreases at different times throughout the day and night, making sure we meet these requirements and provide good air movement around the gyms. These levels are based on size of the gym, and occupancy levels, and are regularly monitored.

All member feedback is reviewed, and brought to the attention of our Facilities team, who regularly review any changes we make to our gym facilities and all feedback is taken into account when making any future changes.

Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

Really good equipment not too busy…

Really good equipment not too busy other members polite and friendly

29. juni 2025
PureGym UK - Newbury-logo

Besvarelse fra PureGym UK - Newbury

Hi George. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Bedømt til 1 ud af 5 stjerner

Very disappointed

Very disappointed. On my first day in the gym was no staff to help me out about how to use the machines or even the lockers.

13. juni 2025
PureGym UK - Newbury-logo

Besvarelse fra PureGym UK - Newbury

Hi Konstantinos, thanks for leaving us this review. We are sorry to see this is 1 star.

We are sorry to hear this. Some gyms do have unstaffed hours or may be in PT sessions and classes and not available to help immediately. Induction's can be booked through the class app where a PT will run members through the equipment and the gym in general. We would advise looking to see if one is available.

Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

Joining Puregym

Very easy to use the app

10. maj 2025
PureGym UK - Newbury-logo

Besvarelse fra PureGym UK - Newbury

Hi there - Thanks for taking the time to leave this review, we are really pleased to see this is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Our app has lots of features so that members can get the most out of their membership, so we are happy to hear you enjoy this option. Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

I love the team at my pure gym…

I love the team at my pure gym supportive n friendly

8. april 2025
PureGym UK - Newbury-logo

Besvarelse fra PureGym UK - Newbury

Hi there! Thanks for taking the time to leave this review, we are delighted to see it's 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so!

Hope you continue to enjoy your time with us! Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

Based on my recent visit to PureGym in…

Based on my recent visit to PureGym in Newbury, I would definitely recommend it to a friend or colleague. The modern equipment is top-notch, the staff are friendly and always willing to help, and the app provides great training guidelines. Plus, it’s always open, which is super convenient, and offers great value for money. It ticks all the right boxes!

4. april 2025
Uopfordret anmeldelse
PureGym UK - Newbury-logo

Besvarelse fra PureGym UK - Newbury

Hi Joe! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

PureGym Newbury is exactly what I need in a gym!

PureGym Newbury is exactly what I, and many others, need in a gym; well equipped, very clean and kept at the right temp, there is an energetic atmosphere in this gym. The members are also very friendly

11. marts 2025
Uopfordret anmeldelse
PureGym UK - Newbury-logo

Besvarelse fra PureGym UK - Newbury

Hi Paul - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.

Bedømt til 3 ud af 5 stjerner

Need New attracting equipment +

Need New attracting equipment +
Over Crowded needs more equipment

28. december 2024
PureGym UK - Newbury-logo

Besvarelse fra PureGym UK - Newbury

Hi Mohit. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day.

Members can also use the members area via the PureGym app or website, to see how many people are in the gym.

If you have any specific suggestions regarding equipment please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

All good and easy

13. januar 2025
PureGym UK - Newbury-logo

Besvarelse fra PureGym UK - Newbury

Hi Shawn - We appreciate you leaving this review, and your feedback means a lot to us. We're all about making the beginning of your fitness journey hassle-free, so it's wonderful to hear you found the process of joining simple. Wishing you the best with your workouts! Thanks, PureGym.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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