PureGym UK - London Woolwich Anmeldelser 211

TrustScore 3.5 ud af 5

3,7

Unit 11 Victory Parade, SE18 6FL London, GB


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Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

The class schedule is limited, its the same classes and not much variety at all. The limited variety of yoga, zumba etc, has an extra charge. The gym is really busy so classes are usually a goo... Se mere

Bedømt til 5 ud af 5 stjerner

I like the gym — the people are friendly, I have a personal trainer, and I train with him twice a week. I just find the whole experience welcoming and conducive to my goals. There's a good selection o... Se mere

Bedømt til 5 ud af 5 stjerner

I’ve been training at PureGym Woolwich for a while now and it’s easily one of the best value gyms in the area. The space is clean, well-maintained, and despite being busy during peak hours, there’... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ever since I started training I have received nothing but support from the staff and the gym community there. The PTs are not only helpful but easy to get along with, PT Kadie has not only become a... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Motionscenter
  2. Fitnesscenter

Om PureGym UK - London Woolwich

Skrevet af virksomheden

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Kontaktoplysninger

  • Unit 11 Victory Parade, SE18 6FL, London, Storbritannien

3,7

Middel

TrustScore 3.5 ud af 5

211 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 94 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

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Bedømt til 2 ud af 5 stjerner

Busy and classes over subscribed

The class schedule is limited, its the same classes and not much variety at all. The limited variety of yoga, zumba etc, has an extra charge.

The gym is really busy so classes are usually a good option to avoid the crowds. I booked a class when I arrived the studio was packed with very limited space and there was no equipment left. Clearly it was over subscribed either over booked or people allow to walk in, it defeats the aim of booking.

I left instead of joining in without equipment as the instructor suggesyed. What a waste of time for a class I booked on to.

I'll be cancelling my membership, after 1 month.

18. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I like the gym

I like the gym — the people are friendly, I have a personal trainer, and I train with him twice a week. I just find the whole experience welcoming and conducive to my goals. There's a good selection of equipment and the gym is well maintained. Perhaps the only negative is the loud music from the studio during group classes, but that's a minor quibble.

6. marts 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

The equipments needs to run through…

The equipments needs to run through maintenance. There is a one puregym personal trainer that is working with clients during the evening. I get that they sometimes hype the clients to motivate their clients but he keeps making atrocious loud noises that I can hear from the other end of the gym. This is not a one time occurrence. His group of his “boys” are always loud, filming something, that completely disrupts our session. They need to know that they are not the only one working out in that gym. And he looks scary to even point this out.

11. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic facility with a great vibe!

I’ve been training at PureGym Woolwich for a while now and it’s easily one of the best value gyms in the area. The space is clean, well-maintained, and despite being busy during peak hours, there’s enough equipment to get a solid workout in. The atmosphere is super inclusive—no matter your fitness level, you feel welcome here.

I especially want to highlight Kadie, the Assistant Manager. She is incredibly professional and always goes above and beyond to ensure the gym is running smoothly. The rest of the team is just as professional (Lawrence, Eddy, Babs).

Highly recommend if you’re looking for a no-nonsense, high-quality gym!

3. februar 2026
Uopfordret anmeldelse
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Besvarelse fra PureGym UK - London Woolwich

Hi Nancy- Thanks for taking the time to leave this review, we're delighted to see this is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment so that members have a variety of ways to workout and we love being able to help and chat to our members when given the opportunity to do so! We're proud to have such a dedicated team and our staff works hard to provide great service. Your feedback means a lot! Looking forward to seeing you again soon at the gym! Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

Second Home

Ever since I started training I have received nothing but support from the staff and the gym community there. The PTs are not only helpful but easy to get along with, PT Kadie has not only become a mentor to me but a true gym mama, she makes sure things get done and people are cared for. PTs Lawrence and Eddy continue to inspire and push me to be better in whatever I set my mind too.

Puregym woolwich has truly become a second home, the environment is vibes and clean at all times.

4. februar 2026
Uopfordret anmeldelse
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Besvarelse fra PureGym UK - London Woolwich

Hi Izzy. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear such positive feedback regard our PT's and how they have made a positive impact on your fitness journey so far. We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. We'll make sure this feedback will not go unnoticed by the Gym Manager, and we hope you continue to enjoy using the gym overall! Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

Love this gym…

I love all the group classes and very friendly staff also opens till late

27. februar 2025
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Besvarelse fra PureGym UK - London Woolwich

Hi Jyoti- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts. We are really happy to hear you enjoy using the gym overall and we hope to see you back soon! Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

This Magical Community

The Community and Personal Trainers at this gym are what makes this gym a truly unbelievable place.
Kadie's dedication ad energy bring joy to the gym floor, Eddy's classes are always the best vibe, Lawrence's workshops are a killer and overall, the different classes (none of which is a joke, you will leave feeling properly worked out), the vibes, the support and love are truly exceptional!

21. november 2025
Uopfordret anmeldelse
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Besvarelse fra PureGym UK - London Woolwich

Hi Adele - Thanks for taking the time to leave this review, we are really pleased to see it is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear your positive feedback for the gym team and these classes! Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

I provided feedback and improvements were made!

I've been seeing a steady improvement in the cleaning and conditions of the gym!!!Well done to the team!!! No more equipment that ran out of batteries, the chains on the equipment look like they've been getting the proper quantity of WD-40. The work is visible!!

Kadie, Eddy, and Lawrence have been the people I've interacted the most so a shout out to them!

Cheers!

30. september 2025
Uopfordret anmeldelse
PureGym UK - London Woolwich-logo

Besvarelse fra PureGym UK - London Woolwich

Hi Mário - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall and have seen improvements! Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

Staff are very friendly and approachable

The staff at PureGym London Woolwich are always so friendly and approachable. They create a welcoming atmosphere and are happy to help with any questions or support when needed. It makes working out here a really positive experience.

18. september 2025
Uopfordret anmeldelse
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Besvarelse fra PureGym UK - London Woolwich

Hi Nas - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience! Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

The lady I met there

The lady I met there, KD was really from and gave adequate information.
I also like the general outlook and arrangement of the gym.
The members were also friendly.

16. juli 2025
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Besvarelse fra PureGym UK - London Woolwich

Hi Anne. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Bedømt til 1 ud af 5 stjerner

No spray and clothes/tissue to wipe…

No spray and clothes/tissue to wipe down sweaty equipment after use insight. Shower not working

23. maj 2025
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Besvarelse fra PureGym UK - London Woolwich

Hi Ayub - Thank you for taking the time to leave a rating, but I'm sorry to see it's 1 star. We strive to provide the best service possible, and your feedback is important to us.

Following the closure period in 2020 due to the National Lockdown, we introduced cleaning stations into our gyms in line with health and safety government guidelines. As time has gone on, we have gradually removed these cleaning stations and in our newer gyms they have not been implemented, helping to support our sustainability objectives by reducing our paper towel waste. We continue to ask, as we always have, that members bring with them a towel with them to wipe kit before and after use and where possible, the team will remind members of this. If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym. . Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

Great community

Great community, buzzing gym, lovely PTs

23. maj 2025
Uopfordret anmeldelse
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Besvarelse fra PureGym UK - London Woolwich

Hi Kadie - Thank you so much for your 5-star review! We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym

Bedømt til 2 ud af 5 stjerner

Something needs to change

I think that puregym woolwhich are well aware of the fact that there is a lack of commercial gyms in woolwhich and know they can be complacent as long as they remain busy. Where to start...the gym constantly smells, the sanitiser station by the entrance has been empty for months, allowing guests to sanitise on entrance and entry is so simple to implement but would go such a long way! Soap dispenser and hand dryer has been broken in the men's changing room upon multiple visits... not even a temporary soap by the sink (I don't even want to think about how many germs are being transfered to the equipment.) Why are there only 6 benches in one of the busiest puregyms in London?? Don't even get me started on the locker situation, just look at the other reviews. You can say "guests are recommended to bring a towel" but the majority won't - there should be stations to sanitize equipment. If you want to boost your immune system - puregym woolwhich is the place to go!

17. marts 2025
Uopfordret anmeldelse
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Besvarelse fra PureGym UK - London Woolwich

Hi Josh. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

We would like to assure you that we are reviewing feedback and will ensure all points raised are addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym

Bedømt til 4 ud af 5 stjerner

Friendly environment

Friendly environment. But I felt like not enough fresh air when I used the running machine for over 5 mins. Thanks

11. februar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

A real review about Puregym Woolwich

A real review about Puregym Woolwich

This is probably one of the worst reviewed Puregym. Management WERE nice however gone down hill with lacking skills, some staff think they better than everyone else,are rude and not welcoming at all, it doesn’t take much of an effort to smile or say hello as you are the face of Puregym.

Certain male Staff/manager have harassed women for their phone number and to be physical with them or threatened to get banned! Puregym Head office needs to be made aware as some women do not come here for this reason. Disgusting!

Large open gym however not enough equipment to go around especially if there are too many members in at the same time. Yes, could look at the app to see how many members are in the gym however if I do this everyday after work then I will not be able to come gym as its busy everyday other than the weekend. There should be a limit of people at any one time. Changing rooms are ok, however can get smelly and dirty. it should be mandatory to bring your own towel to put on benches/machines instead of leaving your disgusting body sweat on the equipment and walking off. It should also be mandatory for any gym that members to wear appropriate gym footwear, and not flipflops or crocs and staff will not tell those members (if they are members) A couple of faulty machines have been reported but not fixed or repaired (over 4 weeks), it has been bought to management attention.
Groups of boys/children hogging a few benches at the same time even though they do the same exercise. Couple of members decide to do a super-set exercise and state they are using the bench, lat pull down and cable machine at once and think they own the gym, this should not be allowed, it’s a gym for everyone.
As per a previous review about members bothering other members. I agree….. this is a place where people should be able to come, exercise in your own space and go home, not stare at women and think this is Hinge or a Speed dating venue ! It isn’t a place where someone can exercise in peace without being approached or hit on.
There are some nice regular members who make it bearable and happy to share and help.
People use this gym as a crossfit gym which it is not and not designed for. Groups of kids hogging equipment and thinking they are part of a Strongman competition or acrobats. Very busy between 3pm and 9pm and has been since the gym opened.

A pair of members train at this gym nearly everyday, hog two benches, and lots of free weights so no one can use them and then setup infront of the fire exit! Why is management or staff not telling them this is a hazard if there was a fire? Because the assistant manager doesnt want confrontation. The owner or mystery shoppers should come to this gym to witness everything first hand.

2. januar 2025
Uopfordret anmeldelse
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Besvarelse fra PureGym UK - London Woolwich

Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused on your visits.

Within the Gym Rules we confirm all members need to bring their own gym towel on their visits to wipe down equipment as well as wear appropriate footwear for training.

Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken.
We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible.

If people are sitting on equipment we would strongly advise approaching a member of staff on the floor who will be able to help further.

With regards to your initial point raised we have a zero-tolerance policy on any form of harassment or inappropriate behaviour and take any concerns of this nature seriously. We ask that any concerns are raised with our dedicated team at safespace@puregym.com; a confidential means of alerting us to any behavioural concerns.
We please ask that you get in touch with further details, to allow us to conduct a full investigation into this matter. Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

The gyms are in great condition

The gyms are in great condition, staff are friendly and the value for money is second to none.
The Vitality partnership is a great incentive, I can go to any gym, use the Yanga water and get 50% off. No brainer if you're with Vitality.

2. januar 2025
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Besvarelse fra PureGym UK - London Woolwich

Hi Eduardo. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

Easy

I joined 2 years ago and remember it was simple and straightforward. I use it most days in the week because it is close by, and is open early. At other times it is still accessible. Equipment is good and it's usually not over busy.

29. december 2024
PureGym UK - London Woolwich-logo

Besvarelse fra PureGym UK - London Woolwich

Hi John! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Hope you continue to enjoy your time with us! Thanks, PureGym

Bedømt til 1 ud af 5 stjerner

I'm not too happy because I'm paying to…

I'm not too happy because I'm paying to be able to use all the puregym and it turns out that the puregym that is in Woolwich I don't have access to use it and the truth is that I'm very upset.
There is also no page where a person can complain.

9. august 2024
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Besvarelse fra PureGym UK - London Woolwich

Hi, thanks for leaving us this review. We are sorry to see this is 1 star.

The gyms included in the Plus membership will depend on the rate a member pays as all gyms are priced differently. For further information we would advise speaking to Member Services via email - member.services@puregym.com or via our various social media platforms. They will be in touch regardless of the automated bot.

Thanks, PureGym

Bedømt til 5 ud af 5 stjerner

Amazing 😻 gym center

Amazing 😻 gym center

30. december 2024
Uopfordret anmeldelse
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Besvarelse fra PureGym UK - London Woolwich

Hi Uzochukwu. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Bedømt til 1 ud af 5 stjerner

Too small

The gym was meant to be 24 hours when it's not, it's way too small with barely any equipment. If it wasn't the closest one to me I'd have left years ago

14. december 2024
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Besvarelse fra PureGym UK - London Woolwich

Hi Chris - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. Please note due to the holidays we were on reduced hours but have since returned to normal. All with the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates. If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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