Very friendly, good classes with excellent instructors who generally have a good knowledge. Good value for money.
Virksomheden har svaret
Lokation
Skift lokationRiverside Park, CT1 3TQ Canterbury, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am a regular user of the gym at riverside and have been since it opened. There is a significant deterioration in the cleanliness. There are areas that haven’t been clean, and they’re pretty disgusti... Se mere
Virksomheden har svaret
This is a great gym, but there are currently some improvements needed : The cleanliness , air quality need addressing. At certain periods the noise level of music and classes are excessive, not everyb... Se mere
Virksomheden har svaret
Excellent range of equipment, and always clean and hygienic. I train early (0500) and my only criticism is that the music is so quiet it is pointless having it on. I have emailed about this and unders... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om PureGym UK - Canterbury Riverside
Skrevet af virksomheden
Membership Help
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Kontaktoplysninger
Riverside Park, CT1 3TQ, Canterbury, Storbritannien
4,1
God
88 anmeldelser
Har besvaret 94 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very friendly
Very friendly, good classes with excellent instructors who generally have a good knowledge. Good value for money.
31. januar 2026
Uopfordret anmeldelse
Besvarelse fra PureGym UK - Canterbury Riverside
Hi Sarah. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts. Our app also has lots of features so that members can get the most out of their membership! It’s great to hear you've been enjoying your recent classes and we hope you continue to enjoy using the gym overall! Thanks, PureGym
Hi there
Hi there! Good equipment, nice clean gym, friendly staff, good atmosphere and good WiFi
27. januar 2026
Uopfordret anmeldelse
Besvarelse fra PureGym UK - Canterbury Riverside
Hi Derek- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment so that members have a variety of ways to workout and we love being able to help and chat to our members when given the opportunity to do so! Our app also has lots of features so that members can get the most out of their membership. We are really happy to hear you enjoy using the gym overall and look forward to seeing you back soon! Thanks, PureGym
Great gym .would recommend
I am enjoying the gym .it's clean .friendly. and local to me
20. august 2025
Besvarelse fra PureGym UK - Canterbury Riverside
Hi Chris - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
You have not given me me pin in any…
You have not given me me pin in any email so I cannot get into the gym
31. august 2025
Besvarelse fra PureGym UK - Canterbury Riverside
Hi there - Thank you for taking the time to leave this review, which we believe has been resolved. If you do need support then please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym
Good quality provision
Clean environment and equipments. Friendly atmosphere and knowledge that help is always available if needed.
6. juli 2025
Uopfordret anmeldelse
Besvarelse fra PureGym UK - Canterbury Riverside
Hi George. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Thankyou for the help
The renewal and help given to sort my membership was excellent and look forward to using the gym to keep my Parkinsons at bay. Really grateful.
11. juni 2025
Besvarelse fra PureGym UK - Canterbury Riverside
Hi Mol. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you found the signing up process easy and we hope you enjoy using the gym overall!
Thanks, PureGym
very straightforward
20. maj 2025
Besvarelse fra PureGym UK - Canterbury Riverside
Hi Sarah - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym
Quick Response to Query
Recently needed to make contact with PureGym by email. I am happy to say I got a very quick response, and an equally good and quick resolution. Very happy Member.
24. marts 2025
Uopfordret anmeldelse
Besvarelse fra PureGym UK - Canterbury Riverside
Hi there! Thanks for taking the time to leave this review!
We love being able to help and chat to our members when given the opportunity to do so; it is great to hear the team at Member Services could get this resolved for you!
Enjoy your next workout! Thanks, PureGym
So far so good
I joined PureGym in Canterbury earlier this week. So far I have had my induction and one class. The facilities seem excellent and the staff have been friendly and welcoming. I find the app easy to use and full of relevant information. Impressed 👍
21. marts 2025
Uopfordret anmeldelse
Besvarelse fra PureGym UK - Canterbury Riverside
Hi there! Thanks for taking the time to leave this 5 star review, it is great to hear you enjoyed your initial visit!
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so. Hope you continue to enjoy your time with us! Thanks, PureGym
you get what you pay for
The Canterbury Wincheap Gym is filthy and the bathrooms are rarely cleaned or managed throughout the day.
Staff is never around and if they are they seem like you’re bothering them when you ask for help.
Its so dark and the vibe is very unwelcoming. Have gotten a membership at a nicer gym instead.
26. december 2024
Besvarelse fra PureGym UK - Canterbury Riverside
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym.
Drains need seeing to.
The drains in the men's showers smell, I would hazard that the women's do too as most drainage systems are joint.
I do spend time collecting empty water bottles that members have used and just left for someone else to dispose of, and it can be a bit of a chore to find the bit of the exercise equipment that I need as again members take to use and don't put back.
14. december 2024
Besvarelse fra PureGym UK - Canterbury Riverside
Hi Colin - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym.
Very easy to join :)
8. september 2024
Besvarelse fra PureGym UK - Canterbury Riverside
Hi there. Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.
Hope you enjoy your membership with us! Thanks, PureGym
Been using the Wincheap Puregym for…
Been using the Wincheap Puregym for over a year now. Find it friendly, clean, with good availability on the equipment at the times I go. I'm disabled and have no problem with either the staff, who couldn't be more helpful or the other gym users, who are always considerate and friendly.
30. august 2024
Uopfordret anmeldelse
Besvarelse fra PureGym UK - Canterbury Riverside
Hi Scott. Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so.
Hope you continue to enjoy your time with us! Thanks, PureGym
Pure fun
Good gym solid nothing fancy all the kit is there v friendly super busy
8. august 2024
Uopfordret anmeldelse
Besvarelse fra PureGym UK - Canterbury Riverside
Hi Cathrine - It's great to hear you're enjoying PureGym, and thank you for the 4* review!
With over 1.5 million members nationwide, we can get busy at times but offer off-peak memberships and a live tracker in the app to help with this!
Thanks, PureGym
The a best gym I like it so much xx
1. maj 2024
Uopfordret anmeldelse
Besvarelse fra PureGym UK - Canterbury Riverside
Hi Ballen - It's great to hear you're enjoying PureGym, and thank you for the 5* review!
Thanks, PureGym
Besvarelse fra PureGym UK - Canterbury Riverside
Hi there! Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoyed your visit! Thanks, PureGym
Easy to get round good equipment clean…
Easy to get round good equipment clean changing rooms
17. marts 2024
Uopfordret anmeldelse
Besvarelse fra PureGym UK - Canterbury Riverside
Hi Neil - It's great to hear you're enjoying PureGym, and thank you for the 5* review!
Richard, PureGym
Puregym Riverside
Puregym Riverside, Canterbury. Male cleaner in female changing room walks into the showers while you’re naked. No apology, and doesn’t leave the changing room so you can leave the shower and get dressed. Staff told and no apology there either.
4. marts 2024
Uopfordret anmeldelse
Besvarelse fra PureGym UK - Canterbury Riverside
Hi Antonia. Thanks for taking the time to leave this review, but we are sorry to see it's 1 star. We would like to apologise for any inconvenience caused.
Due to staffing it may be the case that a male cleaner enters female changing rooms, however this should be included with signage on the doors or the staff member is required to shout out prior to entering to make members aware.
It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time or names etc.) so this can be investigated. Thanks, PureGym.
Joining back up to Puregym was so easy.
Joining back up to Puregym was so easy.
Great to be back at Puregym Wincheap Canterbury x
24. februar 2024
Besvarelse fra PureGym UK - Canterbury Riverside
Hi Victoria, thank you for the 5* review and welcome back to PureGym!
We hope you enjoy your visits to the gym again!
Richard, PureGym
Open all the time
Open all the time, clean and good value for money. Parking availability and free classes for all fitness levels.
15. februar 2024
Uopfordret anmeldelse
Besvarelse fra PureGym UK - Canterbury Riverside
Hi Tilly. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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