Isabelle Middleton made our experience so easy for our re-mortgage and she was always there to answer any silly questions I had, would highly recommend pure financial! Thank you for all your hard work... Se mere
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Se, hvad kunderne siger
Danni was a fantastic support throughout my remortgaeg application, she was both thorough and helpful adn efficient. She answered all my questions, called me when she had any updates and made the who... Se mere
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After needing a new mortgage to secure funds for a divorce, I got in touch with Jazz at Pure Financial. He's been knowledgeable, professional, and communicated clearly at every step along the way. A... Se mere
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As a rather mature couple, buying our first home together, we did not believe that a mortgage would be possible. However, Richard agreed to work with us and his professionalism shone through at each s... Se mere
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Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We are an Independent Mortgage Broker offering access to the full range of first and second charge borrowing, lifetime and equity release products and Buy to Let Mortgages. We are also independent with regards to protection requirements for home and business and also independent with regards to General Insurance products.
Kontaktoplysninger
65, North Gate, NG24 1HD, Newark, Storbritannien
- +44 330 043 0525
- enquiries@pfdl.co.uk
- www.purefinancialdecisions.com
4,9
Fremragende
93 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Dave Jandu best adviser ever
Hi
I want to share my story...I have 36th year Birthday today and it is my firs Birthday in our new house me and my partner bought last year in Jun. Still I can`t believe this is happened as we
we didn't plan and don`t had deposit to buy house we living in last 10 years.
When our landlady informed us that she want to sell this house I was so sad- we didn`t had deposit. Then
one of my colleagues advised me to contact with Dave Jandu- Financial Consultant @Pure Financial Decision. It was the best what i did-
I want to say massive thank you to Dave on his professional and amazing service. Dave helped us find and apply for the right mortgage and made sure we are fully informed about what’s available. Dave found us mortgage based on our situation and finances, and guide us the whole process.
One again thank you Dave Jandu @Pure Financial Decision
12. januar 2021
Uopfordret anmeldelse
Dave was a brilliant adviser and…
Dave was a brilliant adviser and offered a very personal approach that suited me and my husband. He tailored his advise to the best solution for us and we will definitely be continuing to use their services again in future. An excellent service all round.
8. januar 2021
Uopfordret anmeldelse
I have used Pure Financial for a number…
I have used Pure Financial for a number of years now and have always found them to be extremely helpful and informative - they sift through all the madness for you so you can make a decision easily. Highly recommended
6. januar 2021
Uopfordret anmeldelse
Pure financial decision services
Steve regan was our financial advisor previously and when it came to reviewing we naturally went to him. After contacting Steve's company Anesh became our advisor. We found him to be honest up front and very knowledge and really went to town to get us the best deal for our requirements. We found him to be straight talking and took time with us no rushing to push us into taking out any of the services pure financial were offering. We were very happy with service provided by Anesh on behalf of pure financial decision.
29. december 2020
Uopfordret anmeldelse
Excellent Company
Professional, clear advice given to me. Would not hesitate to use Pure Financial Decisions again in the future.
21. december 2020
Uopfordret anmeldelse
Really great to deal with from start to…
Really great to deal with from start to finish, communication was good and any questions I had after they had set everything up they answered.
17. december 2020
Uopfordret anmeldelse
Richard and the Team at Pure Financial…
Richard and the Team at Pure Financial were great every step of the way, taking us through every stage from the initial contact through to completion.
5 stars
16. december 2020
Uopfordret anmeldelse
Too much hard sell and unsolicited complications.
I found the information provided interesting, but the style of delivery aggressive and insulting at times. My furniture was insulted "Its liking being in school" and my partner was asked "Are you a mortgage expert?" after he was trying to ask some questions. There were more complications when being told about writing a Will, which I had not asked for and being told that my existing Will was invalid, I accepted it is out of date but the information on this was unsolicited. It would help if up front we are informed of the different aspects which will be discussed so that a more informed decision can be made as to whether to engage a broker in the first place. I just wanted information about a mortgage, I now understand I will not just get that information, so I am disappointed in the somewhat hard sell type approach which was deployed.
Being told repeatedly that the broker was the best in the business was just unpleasant to hear too. In my line of business there are many excellent teachers and I would not presume to be the best and my students would not want me bragging about my skills either; I did not think this was helpful information to include.
LH
12. september 2020
Uopfordret anmeldelse
Great work.
Great work.
My family and I are very happy with the the service we retained from this company. They were very efficient and communication between the advisors and ourselves was easy and simply. The advisors were brilliant (kevin) they explained everything in detail and made it easy to understand all the legal terminology. I will definitely recommend Pure Finacial Decisons to anyone.
Thank you for all your hard work and dedication.
All our thanks and appreciation.
Troy and Sharline.
13. marts 2020
Uopfordret anmeldelse
Great company
We took our mortgage out with this company and thought the service was brilliant from start to finish! The members of staff we spoke to couldn’t be more helpful, especially the advisors who dealt with us, very professional and knowledgable.
7. marts 2020
Uopfordret anmeldelse
My friend recommended...
I don’t normally take the time to write a review but I had to on this occasion because I was pleased with the service from the staff at Pure Financial. I’ve never been through a broker before but my friend told me about them. The advisor showed me a brilliant product and they actually searched the whole market which would have taken me a long time to check every bank. I am so surprised how quickly they got my mortgage through and how easy it actually was for me, they dealt with everything and smoothly. Really pleased with the service. Highly recommended!!
5. marts 2020
Uopfordret anmeldelse
Do not be oversold products
Rude, aggressive SALES person. The person who came to our house may call himself a mortgage advisor but really is a sales person. We wanted to discuss mortgage figures but after 2 hours we never did get to that point and we were told he would come back in a week with just ONE mortgage offer on the table. We explained that this is not what we want and that we wanted several options to choose from ourselves and not be pressured into choosing the one that he would tell us is the best, he said that this is not possible. When we have used a mortgage advisor in the past we spoke to them on a daily basis and he kept us in the picture the whole way through. The person that came to our house was rude, aggressive and patronising and we will not be dealing with him or the company again.
20. februar 2020
Uopfordret anmeldelse
Besvarelse fra Pure Financial Decisions
Dear Alex,
Firstly can I thank you for leaving the above review and I am genuinely sorry that we failed to meet your expectations, we have tried to contact you separately to address any issues, but to date have received no response.
We record all of our meetings with our clients and this has allowed me to listen the the entire meeting so I can gather a full understanding of the concerns you have raised.
I am disappointed that the adviser that visited you, did not sufficiently explain the extremely strict regulations we must follow in providing you with mortgage advice.
For us to provide advice we must conduct a full financial review to ensure any product that is recommended is suitable for your needs and requirements. For us to do this we must go through your personal details, employment details, your existing finances, your existing protection policies and your other expenditure to assess affordability.
During that analysis if any areas of financial planning that we give advice on are seen to be exposed then we have a duty of care to raise them with you, it is of course up to you whether you wish to address these areas or not.
Once an analysis is complete we would then re-book a second visit to come back at show you our research and make a recommendation as to what we believe best meets your objectives. The nature of providing advice means we are financially responsible for the advice we give. The regulations do not permit us to offer you a range of options, as this is not seen as giving advice as you are then selecting a product as opposed to us recommending a product, and is therefore in breach of the FCA guidelines.There is a very helpful pamphlet issued by the FCA which explains this in more detail and a copy was included in the pack left with you. It can be found at https://www.fca.org.uk/publication/documents/getting-a-mortgage-rules-that-affect-you.pdf
Should you choose to reject the advice we have provided then we are then able to look for an alternative product for you on what is called an Execution Only basis, and again the pamphlet explains the consequences of getting a mortgage without advice and the protections you lose by choosing this route. I cannot comment on any previous mortgage adviser you have used, but would maintain that we always follow the regulated process outlined to the letter.
Finally on listening to the recording from end to end, I am unable to find any part where the adviser is aggressive or rude to yourselves, I do believe that had more time been spent by the adviser on explaining the above in more detail to you, then there would have probably been in a very different outcome to the one you have expressed.
The offer stands open for us to discuss the matter further and to hopefully restore your confidence in us, I hope to hear from you soon.
Kind Regards
Richard Dearlove
Director
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