The shipping is terrible. They claim the product is shipped within the US. This is a lie. It has been 3 plus weeks since I ordered my items. Customer service keeps giving me the run around with no com... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lovely product! They look just like pictured and the fabric and colors are beautiful. I ordered the size I usually wear but they where just a little bit snug so I wanted a larger size. I contacted... Se mere
Even though the dress i ordered took longer than expected the customer service was really great and they responded to my emails quickly giving me updates of when my dress should arrive and I appreciat... Se mere
The quality of the items was far beyond what I expected. I was concerned about the delay of my first order but my email was answered very quickly and explained the delay. I received my order and it... Se mere
Waited 2 months for a jumpsuit to…
Waited 2 months for a jumpsuit to arrive for my son's wedding. Ordered an XL received a small.
Lovely pink summer dress that fits…
Lovely pink summer dress that fits perfectly- thank you!
The shipping is terrible
The shipping is terrible. They claim the product is shipped within the US. This is a lie. It has been 3 plus weeks since I ordered my items. Customer service keeps giving me the run around with no committed date. They charge for shipping. I'm never ordering from unknown websites that are heavily promoted on FB. They use different names but all have the same products. Shame on me for falling for this scam!
How do you get a return label
How do you get a return label. Instructions say go to Service@ Pucau.com. Well there is nowhere there to get label. Beginning to think this is a big scam.
Quality items at a fair price
Quality items at a fair price. Attractive selections. I would definately recommend.
the clothes are made well and arrived…
the clothes are made well and arrived in good shape! i may decide to order more products.
BUYER BEWARE
BUYER BEWARE! I ordered my items on Jan 12, and it is Jan 30 and no updates on shipment nor can I get anyone to respond to my several emails attempting to find out status of my order. And I find it interesting there is not a phone number to call. Regrettably, I think this is a SCAM!!!
The shirts I bought were very nice and…
The shirts I bought were very nice and soft too! I wish I purchased the next size up. No fault of Pucau for the shirts being too small. Update on 2/12/24: It's been what seems to be an uphill battle to return the clothes. "EASY RETURNS"? This hasn't been my experience thus far.
Beautiful sweater! Great quality!
The sweater is BEAUTIFUL! It looks great with jeans or over dresses and skirts.
UNSATISFACTORY CUSTOMER SERVICE
My purchase arrived as ordered, but the quality of the materials was unsatisfactory, and the jacket did not fit me properly either. Their web site clearly states "Easy Returns", but customer is unable to ship returns to the return address listed on the mailing label; instead instructions state to contact the company within 30 days for authorization to return and to obtain return shipping address. I have sent 4 emails to the service email address listed, and the company has not responded to any of my attempts at contact. False advertising and very poor service!
No Satisfied
I received a jacket that was not what I expected. First, the color of the jacket was more of an orange than a brown. The photo in the ad was a light brown and more importantly the tag read brown. When I emailed a photo of the jacket, they justified the color being so orange because I took it in the light. Though their original ad was taken in the sunlight, as you could see the sunlight hitting the sleeves. The orange color is horrendous.
Next, the collar length and button placement of the jacket was different in the ad than the product I received. I also pointed that out to my dissatisfaction. I felt the ad had misled me. They would not refund me.
I felt customer satisfaction was not a priority.
Love the sweater wraps
Love the sweater wraps! They are soft and will be sooo cozy during the fall weather.
Clothes fit as described
Clothes fit as described. I appreciate the accurate size chart. Nice quality and looks like the pictures
Love the sweaters
Love the clothes
Good experience!
The clothes are good quality and very…
The clothes are good quality and very comfortable and true to size
Poor service
Poor service. Was charged on my credit card weeks before and still no package! Cannot get any shipping info always saying it is in the works! Never again!
Fast delivery and quality is very good
Fast delivery and quality is very good. Very happy with my purchase. Looking forward to wearing the shirts. They are just like the photos online.
Exceptional Quality
Beautiful, well-made clothing. Exceptional dresses both in style and fully lined. Delivery time was better than expected.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








