Called the Winsford branch on Saturday 5/9/26 for an aircon issue. Was booked in for same day. Molly and Charlie were excellent, polite and friendly and nothing was too much trouble. Both were very pr... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolutley 1st class great price on tyres looked after very well by girls on reception would highly recommend 5 star from me
Virksomheden har svaret
Went in with my steering wheel on the wonk, left with it as straight as an arrow. Can’t fault Charlie the technician, was in and out in no time as he new I was in a rush and molly and Barry behind the... Se mere
Virksomheden har svaret
Excellent customer service. Went for a new tyre but they also did free checks on balance and brake pads etc, but no extra work required which was reassuring. Reception lady was very friendly. New clea... Se mere
Virksomhedsoplysninger
Om Protyre Autocare - Winsford
Skrevet af virksomheden
Skrevet af virksomheden
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktoplysninger
Wharton Road, Winsford, CW7 3AU, Winsford, Cheshire, Storbritannien
- 01606 594925
4,6
Fremragende
999 anmeldelser
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Amazing garage
Amazing garage, from the reception staff to the mechanics, highly recommend them ! Very polite and friendly and will help in any way they can !
1. september 2025
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
63% price increase in two months
Asked for the same replacement tyre I had two months earlier, which was £84. Then when I went to pay for it, got charged £137. How on earth does the same tyre increase in price by 63% in two months 🤨
3. september 2025
Besvarelse fra Protyre Autocare - Winsford
Dear Garry Silker,
Thank you for notifying us of your concerns regarding the cost.
We can confirm that this has been raised with the Area Manager, he will investigate and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Car wasn't booked in with them due to…
Car wasn't booked in with them due to who can fix my car not finalising the booking with the garage, but they still fitted the job in and got it done the same day
3. september 2025
New member of staff who was very…
New member of staff who was very helpful and polite I think she will be a welcome addition to thwctean
1. september 2025
New tyre fitted
The service was excellent no problems in and out 3 or 4 levels of price all good.
29. august 2025
Helpful friendly staff
Helpful friendly staff. Resolved an issue with the loss of locking wheel nut.
29. august 2025
Great service all round
Great service all round. Professional, polite, great value for money, easy booking process. Would definitely recommend for MOT and tyre services
29. august 2025
Receptionist - a skilled people person who exuded calm.
The lady at the reception had extraordinary politeness with every customer. She was busy and could have behaved hassled and abrupt but she was the exact opposite, she created a haven of peace!
2. juli 2025
reverse light fix.
I got a very quick appointment to fix my reversing light and the work was caried out promptly and efficiently. All staff were polite and professional.
22. august 2025
Mot and service
Car failed it's mot within 24hrs all parts on and sorted communication was excellent..price as expected...use this center regularly will continue to do so
Thankyou
20. august 2025
Besvarelse fra Protyre Autocare - Winsford
Hello Dave,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great staff great service
Staff was very professional both receptionist and mechanic.
I was attending for free a/c check and as system needed re-gassing they were able to undertake immediately.
Great service
20. august 2025
Very helpful reception staff and very…
Very helpful reception staff and very efficient mechanics.
Loyalty customer MOT discount code very appreciated.
20. august 2025
Staff are great and friendly also…
Staff are great and friendly also informative unfortunate I’ll need to return the car as steering wheel not straight after a track rod end change but it happens
13. august 2025
Besvarelse fra Protyre Autocare - Winsford
Dear Simon Ellis,
Thank you for taking the time to share your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Excellant service
Excellant service from the easy booking online to the polite receptionist and fast service to replace all four tyres on my car
9. august 2025
a good final outcome
a little confusion between web listed and branch stocked products and their prices but quickly resolved by area manager.
The eventually chosen tyres were quickly and efficiently fitted.
13. august 2025
Good service but why can’t branches match online prices?
Good service but perhaps someone can tell me why the branch was unable to match the online price. I was quoted £150 for a tyre which was £103 on line. I was told the branches cannot match online prices. That never used to be the case and seems totally ridiculous. Consequently I went, sat in my car and ordered online, then went back and had it fitted saving £47.
11. august 2025
Besvarelse fra Protyre Autocare - Winsford
Dear Victor Koller,
Thank you for notifying us of your concerns regarding the pricing.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Legends of Winsford.
I called and then visited Barry & Wilkinson Tyre & Exhaust - Team Protyre today with a flat battery, having been problematic for a while I was hoping they would be able to help.
From the moment I called and spoke to a lady about my problem my experience of Barry & Wilkinson could not have been better.
On arrival I found that they did not quite have the right battery and bearing in mind it was coming upto midday on a Saturday it looked for a while that I would be stuck without a car for the rest of the weekend.
I found online I could source the correct type of battery from another local outlet and Barry & Wilkinson said that they would be happy to install the battery and code it to my car.
They did not have to do this but they did. So really they stepped up and help me out, which saved me a huge amounts of further problems over the weekend with out a reliable car.
I can not praise them enough for their help, support and professionalism all lead by a very friendly and knowledgeable lady front of house.
Thank you so much your are legends.
9. august 2025
Uopfordret anmeldelse
Customer value
I had an MOT and the experience was not satisfactory.
The only helpful person at the garage was Hanna, so thanks to her for supporting.
6. august 2025
Besvarelse fra Protyre Autocare - Winsford
Dear Mr Qureshi,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Winsford branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Be careful, they'd rather replace than repair.
Tie rod ends were seized. Rather than attempt to unseize them, they just wanted to replace them plus labour plus VAT...not very helpful at all after already paying almost £500 for other work.
All that said, I've been happy with previous work they've done. Has there been a change in management at this depot?
4. august 2025
Besvarelse fra Protyre Autocare - Winsford
Dear Mr P Rowntree ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Winsford branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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