I had booked to have 4 new tyres fitted, arrived for my appointment about 15mins early. Car was taken in straight way, new tyres fitted and I was back on my way home within 45 mins. Have recommended P... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I dropped my car off for a to repair a slow puncture, the team checked the tyres all round and shown me ware on two rear tyres. They also gave a competitive price for two new tyres and alignment, whic... Se mere
Virksomheden har svaret
Protyre gold service very ģood. Extra work needed on my mini. All done to my satisfaction Thank you Protyre Jeffreys Latchford Warrington Jezza
Virksomheden har svaret
I bought a Groupon voucher for an aircon re-gas. I phoned to book an appointment and the person I spoke to in the Warrington branch was polite and helpful and I was able to get a suitable slot in 2 da... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Protyre Autocare - Warrington
Skrevet af virksomheden
Skrevet af virksomheden
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktoplysninger
1a Station Road, Latchford, WA4 1JT, Warrington, Cheshire, Storbritannien
- 01925 247 560
4,5
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
"I booked a free suspension check on 22…
"I booked a free suspension check on 22 May 2025 and was told everything was fine. I trusted their check fully, but when my MOT came up on 15 September, the car failed due to a serious rear shock leak. If they had told me back in May, I would have replaced it straight away and avoided wasting time and paying for a second MOT. Very disappointed with the lack of thoroughness."
22. maj 2025
Uopfordret anmeldelse
Besvarelse fra Protyre Autocare - Warrington
Dear Kaspars Ozolins,
Thank you for taking the time to raise your concerns. We are sorry to hear that this has happened.
We would like the chance to investigate into this matter further for you, therefore if you wouldn't mind contacting us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, we will then raise this with higher management.
Kindest regards,
Georgia
Customer Care - Protyre
Owen was very helpful...
Owen was very helpful and the job was done within the hour timing that he had indicated
24. september 2025
Besvarelse fra Protyre Autocare - Warrington
Hello Adrian,
We would like to thank you for sharing your feedback regarding the service you received at our Warrington branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I was dealt with efficiently and didn’t…
I was dealt with efficiently and didn’t have to wait too long.
22. september 2025
Besvarelse fra Protyre Autocare - Warrington
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Spoke to 4 different people
Spoke to 4 different people, called into the garage twice before the works and still didn’t have a reservation booked when we arrived. Agreed the price on the Tuesday which was written down for me and then my wife was quoted £50 more! Received a call to say car was ready but the team can’t completed the Aircon recharge so wasn’t ready. All the issues were resolved eventually but not the usual efficient service we would normally receive from Jeffries.
22. september 2025
Besvarelse fra Protyre Autocare - Warrington
Dear Mr Flannery,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Besvarelse fra Protyre Autocare - Warrington
Hello Trevor,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Warrington branch
Warrington branch. MOT booked online, when I got to the garage they said the machine was broken so they couldn’t do the test and it would be repaired later in the afternoon and to return the next day, this I did and it was still not working. I as led for a refund, they said they would arrange it, it took over two weeks for the refund and only after two reminders, they also said the Area Manager would contact me to explain why the problem had occurred and why I hadn’t been contacted to cancel my appointment so I wouldn’t have wasted an afternoon and also to see why the refund hadn’t been actioned, I was never contacted. I have used Protyre for both our cars for years but since there appears to be new management the service has deteriorated rapidly, I will not be using them again.
15. september 2025
Besvarelse fra Protyre Autocare - Warrington
Dear Stevehg
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Warrington branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Great service
Great service, no messing around just got on with the job, explained what needed doing and did it. Would def recommend.
10. september 2025
A total farce, will never use again.
Had a 8.30am appointment for 2 new tyres. Arrived at 8.20am to be told that the member of staff with the keys was going to be late. A man who has the business next door was already complaining about cars blocking his entrance and he made it clear that this seemed to be a regular occurrence. At 8.50am a guy turned up to unlock, He did not apologize to anybody! It was total chaos for the next 2 hours with at least 2 customers demanding their money back. It was after 10.30am before my tyres were fitted. Needless to say I would never use this company again. It was a total farce!!!
10. september 2025
Besvarelse fra Protyre Autocare - Warrington
Dear Martin,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Decent prices.
Decent prices.
Was able to book online.
Arrived at the workshop and were expecting me.
Job completed in the time promised.
8. september 2025
Really poor service
Really poor service. I would recommend the warrington branch is avoided at all costs. Customers sat in the branch despite no staff on the desk. Then tyres damaged on fitting. No alternative provided days after. Customer services still not provided a refund. My view is to avoid at all costs.
3. september 2025
Besvarelse fra Protyre Autocare - Warrington
Dear MR PAUL GASKELL ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Warrington branch has not been a positive one for you on this occasion, and you are still awaiting a refund.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Admin side a bit variable
Not sure what is going on with Protyre Warrington, but confusing communications and seemed to be short of staff. Technicians doubling up as front desk staff.
Work done (MOT) was fine and on time.
3. september 2025
excellent job…
Quick turnaround and an excellent job of fitting and accurate balancing
29. august 2025
Professional service
Booked online for MOT, quick and easy to use. Staff friendly and courteous. This team won't rip you off.
1. september 2025
Great service
1. september 2025
Manager didn’t turn up until 9.30am and…
Manager didn’t turn up until 9.30am and had an appointment at 8.30am. Rob was excellent but hampered by not knowing login details to open reception. He was excellent but have serious doubts about this garage
29. august 2025
Besvarelse fra Protyre Autocare - Warrington
Dear James Leon,
Thank you for reaching out to us, and we sincerely apologise for any inconvenience you may have experienced. We truly value your feedback.
We want to assure you that your concerns have been brought to the attention of our Area Manager. They will thoroughly investigate the matter at the centre and reach out to you as soon as possible to discuss it further.
Once again, we apologise for any frustration this may have caused, and we appreciate your understanding.
Best regards,
Georgia
Customer Care - Protyre
Booked a free aircon checkup online
Booked a free aircon checkup online, picked a date and time that worked for me. Arrived on the day a bit before the due time. I advised what the issues were with the aircon. My car was promptly checked, aircon was topped up. Great staff, great communication throughout the whole process.
29. august 2025
A Garage With No Mechanics?
We didn’t receive a full report re tyre tread depth, brake condition etc which we normally have received in the past. Since the service, the car has developed a grating sound on changing gear and accelerating. I contacted Jefferys to see if we can have the car looked at on Monday morning (2nd September) but there are no mechanics in all week….only tyre fitters. The person I spoke to was very pleasant but didn’t give me a solution to my problem.
29. august 2025
Besvarelse fra Protyre Autocare - Warrington
Dear Ann Jackson,
Thank you for reaching out to us, and we sincerely apologise for any inconvenience you may have experienced. We truly value your feedback.
We want to assure you that your concerns have been brought to the attention of our Area Manager. They will thoroughly investigate the matter at the centre and reach out to you as soon as possible to discuss it further.
Once again, we apologise for any frustration this may have caused, and we appreciate your understanding.
Best regards,
Georgia
Customer Care - Protyre
Additional work
I asked them to check the aircon. Apparently it needs
regassing but they didn’t do it! Why not?
I would expect them to ring me to check whether they could go ahead with the work while they had the car.
Now I’ll have to go through all the rigmarole of booking my car in again.
25. august 2025
Besvarelse fra Protyre Autocare - Warrington
Dear Mr Tole,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great service great price always a…
Great service great price always a little discount to be had for regular customers.
25. august 2025
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