Booked an MOT at Protyre Rhyl. Nice welcome on arrival with friendly and professional staff. Comfortable waiting area with free coffee, highly recommended.
Virksomheden har svaret
Lokation
Skift lokationKinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ Rhyl, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The website choice was so extensive that I called the office for advice on which tyres would suit best. The office were very knowledgeable & honest in their opinions. Suitable tyres were in stock,... Se mere
Virksomheden har svaret
I am very satisfied with the service I received; the customer care was completely professional and fair. This was the second time I had brought the car back regarding a previous issue that had... Se mere
Virksomheden har svaret
Tremendous service yet again from the team. They had supplied me with a list of repairs that needed doing on my car on my last visits for air conditioning recharge and a new tyre. The car was booked i... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Protyre Autocare - Rhyl
Skrevet af virksomheden
Skrevet af virksomheden
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktoplysninger
Kinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ, Rhyl, Storbritannien
- 01745 777000
4,6
Fremragende
1 t anmeldelser
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Always great service
15. december 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
I’m still waiting for the quote they…
I’m still waiting for the quote they promised to send me the following day. Free brake test then try to rip you off with repairs.
UPDATE - Received the quote to replace the arms.
There was nothing wrong with the break arms Protyre were going to replace and charge me over £500. Took my car to another garage who told me there was a small tear in the rubber which is no where near an MOT fail and can’t see them needing replacing anytime soon. Need I say more.
15. december 2025
Besvarelse fra Protyre Autocare - Rhyl
Good afternoon,
I'm sorry to hear that you were not happy with your recent visit.
I have emailed you a copy of the brake report showing no faults with the brakes.
On the invoice side of the paper work you will see we have quoted for the fault of the suspension brake reactor arms.
This is a non obligational quote provided.
Thank you
A very friendly and professional…
A very friendly and professional manager, Ant, greeted me, checked that all my details were correct, and took my keys. The vehicle then went for its MOT while I waited in a very clean waiting area with free hot drinks.
Once the MOT had been completed, the car was parked neatly in a space, facing the correct way, ready for me to drive straight out.
The MOT tester, Sam (I think that was his name), came and spoke to me about the advisories on the vehicle and explained them clearly. He was also very respectful with the vehicle, having put a seat cover on and a paper floor mat inside.
It’s very rare to go somewhere that is so clean,tidy, and professional.
Thanks again Ant and Sam and Pro Tyre team at Rhino tyres.
3. december 2025
Besvarelse fra Protyre Autocare - Rhyl
Hello Sam,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Service with a smile
Friendly and knowledge staff.
Excellent price - a statisfying experience. I would have no hesitation in recommending this firm
3. december 2025
Rip off extra charges - avoid.
The service was efficient.
However, I had bought 3 new tyres through Blackcircles and they charged me another £20 to remove the front wheel and put it in the boot when they were already using the spare to put one of the new tyres onto. I have never been charged by any other garage for this and will not be returning!
25. november 2025
Besvarelse fra Protyre Autocare - Rhyl
Good morning, Mr, Kent.
Thank you for your review.
I'm sorry to hear you are not happy with the charge for swapping wheels around - Whilst I appreciate that you're not happy with the charge - Black circles only pay us for replacing the quantity that you have purchased.
When a customer asks for the moving of wheels on their vehicles there is an element of labour to be charged - this is the same in most fast fit garages and main dealers.
3rd party companies such as Black circles and Asda do offer this service to customers when they are purchasing tyres on their website.
I'm sorry that on this occasion we did not meet your expectations.
Kind regards
Anthony Owen
Trust them to fit tyres correctly.
Easy to order tyres on linevand choose a convenient date and time for fitting. When certain tyres shows low stock numbers and have to enquire I was very impressed at how quickly the manager replied.
22. november 2025
Besvarelse fra Protyre Autocare - Rhyl
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great prices and quick service.
Easy to book a time slot, quick service and done on time.
26. november 2025
Very friendly team
Very friendly team, the whole team give the impression that they have a good culture and enjoy their jobs. They were on time with my appointment, made a recommendation and I appreciate a warm waiting room with a hot drink and magazines!
26. november 2025
As I’ve said it was a fair mot but car…
As I’ve said it was a fair mot but car fail on a broken spring and headlight wasn’t giving the right light I was quoted £350 but may be more so I tuck the car to a local garage were a new spring was fitted and the headlight adjusted I had the retest and it passed but only cost me £100 at my local garage
26. november 2025
Good service but could have sorted tracking at the same time
Good service and value, would have been 5 stars if they had done the tracking at the same time the tyres were fitted instead of giving a price and having to come back
3. november 2025
All members of the team were polite and…
All members of the team were polite and respectful throughout my visit.
All work was carried out in a very professional manner.
5. november 2025
Great service, easy to book online
Booking and paying using online site was simple. When dropping off the car, the staff were helpful and explained everything. Contacted me as soon as the work was completed - identified some areas to consider before the next MOT.
5. november 2025
Steering wheel sensor reset
Polite and prompt service. All issues addressed professionally. Will defo use again. TVM
31. oktober 2025
Besvarelse fra Protyre Autocare - Rhyl
Dear Simon Kilby,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
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