Needed a front wheel alignment after replacing suspension components and with them having 50% off their usual cost, I'd "bite the bullet" and use them again. Completely different level of service th... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Everything as you would expect; arrived at my scheduled time, tyres were fitted, all done in less than half an hour. Lots of available time options and price seemed competitive too.
Virksomheden har svaret
I required two specific tyres and they had to be delivered to you. They arrived the next day, at an early morning time. The job of fitting them, including new valves, balancing and checking the trac... Se mere
Took advantage of the air conditioning regas offer which was over £40 cheaper than other local garages. Booked a convenient appointment, dropped the car off and it was ready within the hour. Now d... Se mere
Virksomhedsoplysninger
Om Protyre Autocare - New Mills
Skrevet af virksomheden
Skrevet af virksomheden
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktoplysninger
Buxton Road 109, SK22 3JT, New Mills, England, Storbritannien
- 01663 889230
4,8
Fremragende
647 anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I needed a new tyre to continue a road…
I needed a new tyre to continue a road trip, so I just called in when they opened and it was sorted very quickly.
8. juli 2026
Besvarelse fra Protyre Autocare - New Mills
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our New Mills branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
New tyre required
Very helpful and quickly booked a time slot. Gave good advice on my tyres. I will return soon.
8. juli 2026
Besvarelse fra Protyre Autocare - New Mills
Hello Ian,
We would like to thank you for sharing your feedback regarding the service you received at our New Mills branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Don’t like the new policy
Don’t like the new policy
Having had my 2 previous Vauxhall 4x4’s, shod with them
Then my VW SUV over 12 years, swapping Summer / Winter tyres, costing £80 2x per year, they changed their policy in storage.
They wouldn’t store or cover my tyres as they were over 3 yrs old. Yet, they’d only been on 18 months & I did <2000 miles/year.
They also lost my 4 Summer tyres, only offered 2 tyres if I’d buy 2 from them.
8. juni 2026
Besvarelse fra Protyre Autocare - New Mills
Dear Steve G,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you
Best regards,
Eddie
Customer Care - Protyre
Besvarelse fra Protyre Autocare - New Mills
Hello James,
We're happy to hear that the air conditioning regas was completed quickly for you by the team in centre. We appreciate your feedback.
Best regards,
Eddie
Customer Care - Protyre
Very helpful and efficient
6. juli 2026
Besvarelse fra Protyre Autocare - New Mills
Hello Susan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very fast and efficient
Very fast and efficient. We always go to this shop...brilliant, highly recommended.
3. juli 2026
Besvarelse fra Protyre Autocare - New Mills
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Besvarelse fra Protyre Autocare - New Mills
Hello Mr Tittle,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Different level of service.
Needed a front wheel alignment after replacing suspension components and with them having 50% off their usual cost, I'd "bite the bullet" and use them again.
Completely different level of service this time. Professional from start to finish. Luke dealt with me and initially pointed out one of my control arm bushes was causing my wheel to wobble so it was pointless doing the tracking. I took it away, repaired the issue then took it back. Wheel alignment and vehicle check carried out by Luke and Bob .
Very happy with this visit and it has rebuilt my trust in using them again.
25. juni 2026
Fast Efficient summer tyre swap
Arrived on time, vehicle taken in almost immediately and returned back in 45 minutes. Advice on rear brake disc rust given. Only issue was that usually a free wheel alignment check is done; but as I needed to get home as soon as I could I didn't mention it at the time.
22. juni 2026
Helpful and friendly
I had been a few weeks previously. The mechanics are very helpful and understanding. There was a nail in my tyre and they chose a tyre that matched the others. Will definitely use again.
24. juni 2026
Besvarelse fra Protyre Autocare - New Mills
Hello Donna,
We're so glad to hear about your positive experience with us! It's wonderful that our mechanics were helpful and understanding, especially with your tyre repair. We appreciate your kind words and look forward to assisting you again.
Best regards,
Eddie
Customer Care - Protyre
Easy to obtain a very competitive quote…
Easy to obtain a very competitive quote and book my car in. Ready for me at the agreed time and the work was started promptly and finished within the agreed timescale. Altogether a very professional organisation
24. juni 2026
Besvarelse fra Protyre Autocare - New Mills
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service, very personable staff, !! This is the 2nd time I've used protyre, & I, will allways use protyre, & will pass on to others ! About the good service, !! Thanx protyre new mill's, garage !!
12. juni 2026
Besvarelse fra Protyre Autocare - New Mills
Hello Lynn,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
No problems
Arrived at the booked time, lucky was end of day, so they got straight on with, done and dusted very quickly, no problems
15. juni 2026
Besvarelse fra Protyre Autocare - New Mills
Hello Marple,
We would like to thank you for sharing your feedback regarding the service you received at our New Mills branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Everything as you would expect
Everything as you would expect; arrived at my scheduled time, tyres were fitted, all done in less than half an hour. Lots of available time options and price seemed competitive too.
17. juni 2026
Besvarelse fra Protyre Autocare - New Mills
Hello Ben,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Have used you many times before and…
Have used you many times before and always great service ms Patrica price
15. juni 2026
Besvarelse fra Protyre Autocare - New Mills
Hello Patricia,
We would like to thank you for sharing your feedback regarding the service you received at our New Mills branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Besvarelse fra Protyre Autocare - New Mills
Hello,
We appreciate your 5-star review! We are delighted you found our service efficient, prompt, and thorough.
Best regards,
Eddie
Customer Care - Protyre
Good quick efficient job
Good quick efficient job. Also queried my tyre choice to make sure it was appropriate.
8. juni 2026
Besvarelse fra Protyre Autocare - New Mills
Hello Craig,
We would like to thank you for sharing your feedback regarding the service you received at our New Mills branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Speedy efficient service.
8. juni 2026
Besvarelse fra Protyre Autocare - New Mills
Hello Allan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
unable to update Audi’s Digital Service Record
I spent over £400 on a service for my Audi at Protyre, only to discover afterwards that they are unable to update Audi’s Digital Service Record (DSR).
Audi has maintained digital service records since 2012, and every previous service on my vehicle—whether carried out by Audi or independent garages—has been recorded electronically. Unfortunately, Protyre did not make it clear that they could not update these records before carrying out the work.
As a result, my vehicle’s service history is now incomplete, which could potentially affect its resale value. Had I known this in advance, I would have considered taking the car elsewhere.
Very disappointed with the lack of transparency and the impact this may have on my vehicle’s service history.
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra Protyre Autocare - New Mills
Dear Martin,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.