I generally do not take time to post reviews, but these guys have been OUTSTANDING. Straight talking, honest and capable. If you are looking for a garage, you have found them!
Virksomheden har svaret
Lokation
Skift lokationUnit 6B Commerce Way, Leighton Buzzard, LU7 4RW Leighton, Bedfordshire, GB
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Se, hvad kunderne siger
The work was carried out efficiently & in good time . Booking on the phone was straightforward with no delay. The only comment I would make is that it would have been really helpful if I had been advi... Se mere
Once again, amazing service from Protyre all round but Mick couldn't have done more to help. Getting both household cars back on the road in a matter of hours, on a Saturday, including coming out to... Se mere
Virksomheden har svaret
Used these guys at short notice for an MOT because my usual garage was temporarily closed. There was good availability for the job at short notice with plenty of time slots to choose. MOT started and... Se mere
Virksomhedsoplysninger
Om Protyre Autocare - Leighton Buzzard
Skrevet af virksomheden
Skrevet af virksomheden
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktoplysninger
Unit 6B Commerce Way, Leighton Buzzard, LU7 4RW, Leighton, Bedfordshire, Storbritannien
- 1525373740
4,4
Fremragende
712 anmeldelser
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Car failed MOT incorrectly
Took car for an MOT. A fail was given. I inspected the fail (Repair Immediately) items and they were, in my opinion and according to MOT standards, advisory items.
Took the car elsewhere and these items were indeed classed as advisories.
It is extremely hard to find a garage you can trust, this not being one for me I'm afraid! I would advise to go elsewhere.
Seems this is common practice at this branch, check other reviews below.
Reply received from Area Manager:
I can only conclude from the reply received that the service offered by the garage is final. No room for improvement or discussion offered. No attempt offered to improve service. Advised to contact DVSA to appeal the decision. Further confirms my view, poor service and no further discussion. I will just go elsewhere. A shame really, clearly customer service is not valued here. Check other reviews for MOT issues...
2. juli 2025
Besvarelse fra Protyre Autocare - Leighton Buzzard
Dear Mr Trevena,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with the outcome of your recent visit to our Leighton Buzzard branch.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent service
The guys were professional, speedy and welcoming, I have used them a couple of times and never had any issue, very trust worthy
2. juli 2025
Besvarelse fra Protyre Autocare - Leighton Buzzard
Hello Adam,
We appreciate you sharing your positive experience! We're happy the team in centre provided a friendly, great service. Thank you for your feedback!
Best regards,
Eddie
Customer Care - Protyre
Besvarelse fra Protyre Autocare - Leighton Buzzard
Hello Ismail,
We appreciate you taking the time to leave us such positive feedback! We're happy to hear that you were pleased with our service.
Best regards,
Eddie
Customer Care - Protyre
Rude customer service, females avoid this place...
I arrived at my booked time, man at the reception rudely told me that I am half an hour late. I told him that I booked this time and tried to show him my confirmation message with time slot shown, but once again this man rudely with raised voice said no you are half an hour late. Bare in mind this argument was happening out loud in front of other customers. It made me feel so uncomfortable especially that I came at the booked time and he wasn't even listening to me and his tone was very angry. Never coming to this place again and telling all my female friends not to go here as well to avoid getting in similar situation and getting yelled to by a man.
20. juni 2025
Besvarelse fra Protyre Autocare - Leighton Buzzard
Dear customer ,
Thank you for taking the time to raise your concerns . We are sorry to hear that your recent visit to our Leighton Buzzard branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Awful experience & inflated advisories
Awful place! I went in on a Saturday. Had MOT & silver service. They said they would call when ready, never did. I went back just before 1pm as I could not get through to anyone on the phone. Mot listed advisories and they were ordering a part. Never heard back from them. Service book was also not stamped. I went back to my previous mechanic before moving (85 miles away). He said the advisories were untrue and works certainly not required.
Would NOT recommend and will not be visiting again.
14. juni 2025
Uopfordret anmeldelse
Besvarelse fra Protyre Autocare - Leighton Buzzard
Dear Lisa Leigh,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Checked my wheel tracking and did a…
Checked my wheel tracking and did a great job rectifying it.
20. juni 2025
Competitive pricing and good service
18. juni 2025
They laughed at the tyres I ordered!!!!!!!
I ordered and bought 4 new tyres online to be fitted at this centre. When I got there i was advised that the tyres I had bought are wrong for my vehicle and would lead to very quick wear and tear.. I got sound advice on a better grade of tyre, they were ordered and fitted professionally the next day. Was very happy with the service and recommend this garage highly!
11. juni 2025
Perfect service
Perfect service. Air con in van recharged and working at a very reasonable price.
11. juni 2025
Solid and unintimidating service
As a female customer, I appreciated the level of service and the friendly and unintimidating manner of the staff, especially the chap on the reception desk. I got an MOT and three new tyres and it was all sorted in a hour or so. They even threw in an oil check (at my request) and topped up my oil for free!
4. juni 2025
A good and friendly service staff…
A good and friendly service staff efficient and professional
9. juni 2025
On time appointment and very helpful…
On time appointment and very helpful friendly staff
2. juni 2025
The staff were helpful and treated me…
The staff were helpful and treated me with respect which doesn't always happen when you are a women getting things fixed on your car.
21. maj 2025
Fitted me in at short notice and did a…
Fitted me in at short notice and did a great job.
15. maj 2025
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