Protyre Autocare - Isle of Wight Anmeldelser 

1.313
TrustScore 4.5 ud af 5

4,6

Newport Road, Lake, PO36 9GT Isle of Wight, Isle of Wight, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Appointments are easy to book online; favorable prices (especially for MoT's); large and comfortable waiting room; friendly and polite staff. Ideally situated for supermarket across the road for those... Se mere

Bedømt til 5 ud af 5 stjerner

Was told it would take about 3 hours for mot and service so turned up then told service hadn’t been done because they was waiting for a ramp so would take another hour but l went for a walk till it w... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Vehicle went in for service and MOT, seemed all good. Requested service paperwork, was told as i booked online it would be sent via email, I have received nothing. Rear shock absorbers were replaced... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

REPLACEMENT BRAKE DISCS AND PADS 30-07-25 PROTYRE, LAKE, I.W.... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Dækbutik
  2. Bremseværksted
  3. Butik med bilbatterier
  4. Synshal
  5. Privatchauffør
  6. Hjulindstillingsservice

Skrevet af virksomheden

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Kontaktoplysninger

  • Newport Road, Lake, PO36 9GT, Isle of Wight, Isle of Wight, Storbritannien

  • 01983 401000

4,6

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(1.313)

32.958 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Appointments are easy to book online

Appointments are easy to book online; favorable prices (especially for MoT's); large and comfortable waiting room; friendly and polite staff. Ideally situated for supermarket across the road for those who might wish to avail themselves of something to eat or do a little shopping whilst waiting for work to be done. Says it all really!

28. august 2026
Bedømt til 5 ud af 5 stjerner

Courteous

Courteous, friendly and on time. Couldn't fault them

19. august 2026
Protyre Autocare - Isle of Wight-logo

Besvarelse fra Protyre Autocare - Isle of Wight

Hello Marilyn,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Bedømt til 5 ud af 5 stjerner

Great service

Great service , polite , helpful , will definitely use them again , thankyou

19. august 2026
Protyre Autocare - Isle of Wight-logo

Besvarelse fra Protyre Autocare - Isle of Wight

Hello Philippa,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Bedømt til 5 ud af 5 stjerner

Prompt service

Prompt service. Although the waiting room needs air conditioning in this weather.

14. august 2026
Protyre Autocare - Isle of Wight-logo

Besvarelse fra Protyre Autocare - Isle of Wight

Hello John​,

We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Bedømt til 5 ud af 5 stjerner

Great service again

Great service again

11. august 2026
Protyre Autocare - Isle of Wight-logo

Besvarelse fra Protyre Autocare - Isle of Wight

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Bedømt til 1 ud af 5 stjerner

Booked an MOT and service online

Booked an MOT and service online, on turning up, I was told I wasn’t in the system. Showed them the confirmation email and they still told me that I was not booked in. They did manage to fit me in because somebody else had not turned up. I was rang at 1540 to say that the car was ready, I said I would be there in approximately half an hour. I was told okay. I arrived at the garage at about 4:10 to find it was completely locked up, the garage had closed at 4 o’clock, the gentleman on the phone did not tell me this even though I said I would be around half an hour. I didn’t have the spare key, so I was unable to pick my car up and had to return home to get the other key. Although I did take the car on Saturday afternoon, I did not receive any phone calls on Monday to say the car had gone or to rearrange the picking up of the spare key service record and MOT. I went down to the garage on Monday afternoon having to leave work early. On arrival yet again I could not be found on the system, then I was asked if I had paid for the work. There was no apology or explanation given. Unfortunately, I will never use this garage again, I have used them for quite a few years and have almost become accustomed to poor customer service.

15. august 2026
Uopfordret anmeldelse
Protyre Autocare - Isle of Wight-logo

Besvarelse fra Protyre Autocare - Isle of Wight

Dear Mutley Mulkerrins,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Bedømt til 5 ud af 5 stjerner

Great service from Ben and the team…

Great service from Ben and the team above and beyond when I had some logistical and timing issues.Highly recommend!
Mark Newman

12. august 2026
Protyre Autocare - Isle of Wight-logo

Besvarelse fra Protyre Autocare - Isle of Wight

Hello Mark,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Bedømt til 5 ud af 5 stjerner

Excellent staff communication and very…

Excellent staff communication and very efficient

12. august 2026
Protyre Autocare - Isle of Wight-logo

Besvarelse fra Protyre Autocare - Isle of Wight

Hello Mrs Long,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Bedømt til 5 ud af 5 stjerner

Was told it would take about 3 hours…

Was told it would take about 3 hours for mot and service so turned up then told service hadn’t been done because they was waiting for a ramp so would take another hour but l went for a walk till it was completed. Other than that good service

10. august 2026
Protyre Autocare - Isle of Wight-logo

Besvarelse fra Protyre Autocare - Isle of Wight

Hello Mr Mitchell,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Bedømt til 5 ud af 5 stjerner
Protyre Autocare - Isle of Wight-logo

Besvarelse fra Protyre Autocare - Isle of Wight

Hello Janette,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Bedømt til 5 ud af 5 stjerner

Great staff

Great staff, great service.

5. august 2026
Protyre Autocare - Isle of Wight-logo

Besvarelse fra Protyre Autocare - Isle of Wight

Hello Mr Batty,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Bedømt til 5 ud af 5 stjerner

Prompt service

Prompt service, honest dealings, no bullshit.

30. juli 2026
Protyre Autocare - Isle of Wight-logo

Besvarelse fra Protyre Autocare - Isle of Wight

Hello Jonathan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Bedømt til 5 ud af 5 stjerner

Two new tyres

Two new tyres. Efficiently fitted at the best price I could find on the Island. Will use again.

29. juli 2026
Protyre Autocare - Isle of Wight-logo

Besvarelse fra Protyre Autocare - Isle of Wight

Dear David,

We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.

We take customer service very seriously and want all of our customers to receive excellent service at all times, and we are delighted that the team has delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Bedømt til 5 ud af 5 stjerner
Protyre Autocare - Isle of Wight-logo

Besvarelse fra Protyre Autocare - Isle of Wight

Hello Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Bedømt til 5 ud af 5 stjerner

MOT done

Efficient and helpful

18. juli 2026
Protyre Autocare - Isle of Wight-logo

Besvarelse fra Protyre Autocare - Isle of Wight

Hello Angela,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Bedømt til 5 ud af 5 stjerner

Clutch replacement

Quick and very efficiently

22. juli 2026
Protyre Autocare - Isle of Wight-logo

Besvarelse fra Protyre Autocare - Isle of Wight

Hello George,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Bedømt til 5 ud af 5 stjerner

Helpful staff good job well done

Helpful staff good job well done

22. juli 2026
Protyre Autocare - Isle of Wight-logo

Besvarelse fra Protyre Autocare - Isle of Wight

Hello Jacqui,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Bedømt til 5 ud af 5 stjerner

Been going to this garage for years

Been going to this garage for years. Always keep to the time slot and never mess you around, friendly and knowledgeable staff

18. juli 2026
Protyre Autocare - Isle of Wight-logo

Besvarelse fra Protyre Autocare - Isle of Wight

Hello Adrian,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Bedømt til 5 ud af 5 stjerner

Very polite and helpful

Very polite and helpful. Explained everything clearly. Quick service.

20. juli 2026
Protyre Autocare - Isle of Wight-logo

Besvarelse fra Protyre Autocare - Isle of Wight

Hello Julie,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Bedømt til 5 ud af 5 stjerner

Easy to book an appointment

Easy to book an appointment, good service on the day - very pleased.

15. juli 2026
Protyre Autocare - Isle of Wight-logo

Besvarelse fra Protyre Autocare - Isle of Wight

Dear Lorraine IoW,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere