We arrived in the rain, the motorhome wouldn’t fit in the garage but regardless of the weather James got his waterproofs on and the fun began! I cannot praise all the staff for the help in finding th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I used Protyre in Guildford for the MOT and service on my vehicle. Service was prompt, efficient and reasonably priced, as usual. What stands out for me is the quick and simple booking system - dire... Se mere
Virksomheden har svaret
I popped in from the street as my Tiguan’s steering wheel was shaking a bit when driving around 70 mph. At reception, they technically offered a wheel balance and check. I expected that this ta... Se mere
Virksomheden har svaret
The people working in this establishment are all honest polite and sincere practitioners both in the Reception Office and the Work area. I have used them over recent years and I advise people I know... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Protyre Autocare - Guildford Moorfield Road
Skrevet af virksomheden
Skrevet af virksomheden
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktoplysninger
42 Moorfield Road, Guildford, GU1 1RU, Guildford, Surrey, Storbritannien
- 01483 566355
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful, professional, flexible
Very accommodating when I couldn’t commit to a fixed appointment time. Saw me straight away when I arrived and didn’t keep me waiting long at all.
25. marts 2026
Efficient
Friendly welcome. Easy to book online. No hanging about, efficient, on time, completed as expected.
1. april 2026
Extremely helpful fitted me in at short
Extremely helpful fitted me in at short notice and helped me with my insurance claim
1. april 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
I had a very disappointing experience…
I had a very disappointing experience with this MOT centre. My appointment was booked for 9:15, and I arrived at 9:17 — only two minutes late — only to be told that my slot had already been given away. There was no phone call, no warning not to come, and not even a simple apology when I arrived.
I understand schedules are important, but giving away an appointment after just a couple of minutes and offering no communication or courtesy feels extremely unprofessional. This is not the level of service I expect, and I won’t be returning
1. april 2026
Besvarelse fra Protyre Autocare - Guildford Moorfield Road
Dear Anna ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Guildford Moorfield Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
we needed good tyres in a rush and…
we needed good tyres in a rush and everyone in the branch was quick professional funny and engaging.
so much so i’m coming back after our holidays to get the car serviced.
brilliant!
30. marts 2026
I rang the company to enquire about new…
I rang the company to enquire about new tyres and they quoted me a price but were honest enough to say that I would get a better price ordering online.
Easy to use online form to order. It recommended I also ordered service kits for the tyre pressure monitors.
On inspection I noticed one tyre had a new valve but the other didn't so I rang up to ask about this and was told to bring the car back for checking.
The technician told me that the valve was not part of the pressure monitor service kit but they had replaced one because it was perished.
That's good but had they told me this when I picked my car up I wouldn't have had to go back, hence the four star review rather than five star, just lack of communication.
25. marts 2026
Great service.
30. marts 2026
Very quick and easy service great staff…
Very quick and easy service great staff and price. Excellent
30. marts 2026
Friendly Staff and Excellent Service!
Very happy with the service provided. I have used them a few times and will go back again. The staff is knowledgeable and provide genuine advice. Highly recommended.
25. marts 2026
Fourth MOT in a row for my Tesla Model 3 at Protyre Guildford
This was my fourth year of having my Tesla Model 3 MOT'd at Protyre Guildford and as usual the process was straightforward and very pleasant. From service technicians to front of house and management, everyone seems to enjoy their job and look out for each other and the customer. A nice touch is being able to sit in the comfy waiting area and see my car being driven onto and then raised on the professional 4-post car lift via the large TV monitors, while I get on with some work or enjoy a free coffee. I know from previous visits that they will do a thorough job and find any safety issues (like damaged tyre walls) and be able to help me get back on the road very quickly.
19. marts 2026
Excellent customer service
Excellent customer service and service at short notice. Got us out of a jam.
Big shout out to Becky who treats people like people and whose communication and service level is simply wonderful.
Their recent service to us has meant that we have now switched our regular garage to them!
23. marts 2026
Everything was very straightforward and…
Everything was very straightforward and prompt as it always is
20. marts 2026
Polite and efficient staff
Polite and efficient staff. Very clear communication from both reception and technical teams.
16. marts 2026
Recently helped with my works vechicle…
Recently helped with my works vechicle and my own very helpful wouldn’t go anywhere else
9. marts 2026
Brilliant service
Brilliant service from everyone I dealt with.
Went in with a puncture and was back on the road again within the hour.
Thanks!🙂
3. marts 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.