Friendly and knowledgeable staff a competitive price and quick delivery of 2 new tyres for my BMW . gave me a time to bring the car down and fitted them straight away with 2 new valves... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Staff were very helpful and courteous when asked to check tyres for wear, etc. They explained everything I needed to know along with 2 quotes for replacements; booking an appointment for new tyres was... Se mere
Virksomheden har svaret
Great prices and service from knowledgeable, informative and friendly staff. Would highly recommend this company to anyone who wants good value and service.
Virksomheden har svaret
Poor telephone experience redeemed by an outstanding fitter. Tried to purchase directly through the garage, but came over as disinterested, so purchased via Blackcircles, confirmed online appointment... Se mere
Virksomhedsoplysninger
Om Protyre Autocare - Grantham
Skrevet af virksomheden
Skrevet af virksomheden
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktoplysninger
Gonerby Road, NG31 8HE, Gonerby Hill Foot, England, Storbritannien
- 01476 468720
4,9
Fremragende
666 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I ordered a pair of unusually sized…
I ordered a pair of unusually sized tyres of a specific brand on Friday before a bank holiday. The aim was to get tyres ordered, delivered and ready to be fitted on the Monday morning- the bank holiday! They did and I was able to drive home to Poole with new front tyres.
29. august 2025
Russ was very helpful and fulfilled my…
Russ was very helpful and fulfilled my requirements efficiently and within his stated time.
22. august 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
I popped in and told them about a slow…
I popped in and told them about a slow puncture. My tyres were ordered and fitted on the same day. Couldn't fault the service.
20. august 2025
Besvarelse fra Protyre Autocare - Grantham
Hello Sue,
We would like to thank you for sharing your feedback regarding the service you received at our Grantham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Had a complete flat tyre went there8.30…
Had a complete flat tyre went there8.30 am in the morning no appointment got me in send it be an hour wait .got tyre done now problem. Very friendly and fast service. would go there again for my tyres.
30. juli 2025
Besvarelse fra Protyre Autocare - Grantham
Hello Danny,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Grantham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful and professional
Very helpful and professional. Would highly recommend them
20. august 2025
Besvarelse fra Protyre Autocare - Grantham
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Grantham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Customer face provided by staff…
Customer face provided by staff excellent
detailed explanations and speed of service
Thank you
18. august 2025
Besvarelse fra Protyre Autocare - Grantham
Hello Mr Ratcliffe,
We appreciate your positive feedback! We're happy to hear that you were pleased with the helpful service and quick turnaround you experienced with our team.
Kindest regards,
Georgia
Customer Care – Protyre
Great Tyre check and replacement service as usual..
Entire process from tyre check to ordering to fitting was efficient, friendly and customer orientated.
6. august 2025
Great care and very polite and great…
Great care and very polite and great customer service and good prices and job always well done .
1. august 2025
Best rate for 2 budget tyres and…
Best rate for 2 budget tyres and tracking. Friendly & efficient and close to where I live.
30. juli 2025
Polite and helpful
They were just really very helpful and polite and offered good quality advice. Their tyre prices were competitive and you could pay over 3 months
21. juli 2025
Besvarelse fra Protyre Autocare - Grantham
Hello Andrew,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Grantham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Excellent service from start to finish
Excellent service from start to finish. The problem was quickly diagnosed and they were able to resolve it straight away. The staff were very pleasant, they explained what was needed, how long it would take and when the job was done the mechanic explained exactly what he’d done and left my car ready to be driven away.
21. juli 2025
Besvarelse fra Protyre Autocare - Grantham
Hello Frances,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Grantham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Pushy sales
I liked that fact they managed my expectations, told me when to drop the car off and when likely it would be ready for collection.
I was unhappy with the representative trying to push me to by another tyre when the small repair was possible, this is the second times I've experienced his pushy sales approach and quite frankly, when I need to return, if he's on shift, I'll be going elsewhere or wait for someone reasonable to be working.
The first time I experienced his pitch was when my tread was 3.4mm, telling I was low and near to the advisory level and it would be worth getting 2 new tyres.
3 months later (second time and this visit) my tread is at 3.1mm (legal limit 1.6) and I have a small puncture, he's saying - your next to the advisory limit and should be getting a new tyre. In both cases this would mean 2 tyres as both fronts were the same and 1 new wouldn't make sense. So he's promoting spending £450-500 over a £38 tyre repair, then when putting air back in the tyre he made it 2.7 bar, when the sticker next to the door advises 2.2, so I have 1 at 2.2 and the other 2.7! (Over inflation wears tyres quicker, which he'll know working in the tyre industry, so this comes over as a deliberate tactic to force wear and a new tyre over customers safety, pressure difference on the front is an issue)
In addition, I previously asked him, when finished how to take the centre wheel cap off as they looked bad and needed replacing, his response was "when you buy a new tyre I'll take them off for you!" To answer the question properly would have gained integrity, but his response was unhelpful and made me distrust him. I found how to do it elsewhere and it was easy, so no need for the answer I received.
I recall a statistic: 1 in 10 complain and they typically share that bad experience with 8 other people compared to 1 in 20 good feedback and people may tell one or two. Meaning, the fact I am commenting suggest the experience is bigger but also that I am spending time feedback also suggests I'm sharing the experience with others.
21. juli 2025
Besvarelse fra Protyre Autocare - Grantham
Dear Mr Bridle,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Grantham branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Competitive pricing and helpful staff!
16. juli 2025
Reliability and good price
Date and time agreed and Tom arrived on time. He replaced patio door handle and lock
Price was quite reasonable
He also advised about any future repairs and/or replacements
I will certainly use Tom again if need be
Thankyou Tom
16. juli 2025
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