Excellent service from helpful staff . Protyre managed to quickly fix my puncture issue and replace the tyre within an hour . Grateful for their efforts . That's why I use Protyre regularly and will... Se mere
Virksomheden har svaret
Lokation
Skift lokation324 Bristol Road, Gloucester, GL2 5DH Gloucester, Gloucestershire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Last minuting book of an MoT was fairly easy via the Protyre Autocare website. Word or warning though: if you are using the weblink for your local Protyre after finding them via Google Maps, make su... Se mere
Virksomheden har svaret
Have used before had four tyres changed then, today I only had 2 done. Don’t get me wrong they are very good but PLEASE CHECK TYRE PRESSURES BEFORE HANDING BACK TO CUSTOMER.. If it wasn’t for my... Se mere
The whole experience was painless and smooth. The air con job took less time than expected. They went the extra mile and inflated my tyres as the Tyre Pressure Monitoring System showed under inflati... Se mere
Virksomhedsoplysninger
Om Protyre Autocare - Gloucester
Skrevet af virksomheden
Skrevet af virksomheden
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktoplysninger
324 Bristol Road, Gloucester, GL2 5DH, Gloucester, Gloucestershire, Storbritannien
- 01452 505588
4,7
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Happy thanks
29. april 2026
Great communication
Great communication , wrong tyre ordered by myself but resolved with no problem as suitable replacement available in store . Many thanks
29. april 2026
Quick and efficient
Quick and efficient. Didn't complain that it was the wrong tire unlike another place where I tried first. Will be coming back to get the rear one done at some stage
29. april 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Why did you fail my car on emissions when your emissions machine wasn't working
The emissions machine did not work when I arrived for an mot. Instead of rearranging my appointment they made me wait over 2 hours before telling me my car had failed on emissions. I took my car into my friend's garage for him to check and he said there was nothing wrong with the emissions. I emailed protyre to complain the area manager never bothered to contact me.
28. april 2026
Besvarelse fra Protyre Autocare - Gloucester
Dear Customer,
Thank you for taking the time to provide this update.
Please accept our apologies for the delay in response from the Area Manager. We can confirm your complaint was raised with Higher Management on the 21/04/2026 following your email.
We have raised this further and asked Management to contact you as soon as possible to discuss your original concerns.
Kindest Regards,
Georgia
Customer Care - Protyre
Easy to book MOT online,Car done and…
Easy to book MOT online,Car done and ready within 40 minutes,Thank you
17. april 2026
Fast service and clear communication
Fast service and clear communication, everyone was pleasant and they had plenty of seating at the location I used.
15. april 2026
It was a disaster this time......
It was a disaster this time.......none of the usual staff were available. Problems with MOT which I was told would cost me approx £500 to fix. I paid for bronze service and MOT online and was given the choice to pay or receive rebate for service which was not attempted and go elsewhere. I chose to go elsewhere and was assured the rebate would come through the same channel by which I originally paid.....I am still waiting!!
At this time I am £174.90 out of pocket..........so much for the good customer service!!!!!
8. april 2026
Besvarelse fra Protyre Autocare - Gloucester
Dear Shona,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and order number, a team member will then investigate this further for you.
Kind regards,
Eddie
Customer Care - Protyre
My appointment was booked with Protyre…
My appointment was booked with Protyre as they have been great in the past however this time the whole appointment was a chaotic disaster. There was clearly a staffing problem so I was told there would be a delay in fitting but over an hour to fit two tyres is beyond belief and then they couldn’t fit in doing tracking!!!I was informed the induction heater was damaged but wasn’t this known about before my appointment.
8. april 2026
Besvarelse fra Protyre Autocare - Gloucester
Dear Sylvia Humphrey,
Thank you for bringing this to our attention and we are sorry to hear that you had a longer than expected waiting time.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
These guys were fantastic
These guys were fantastic! No hesitation on recommending them.
13. april 2026
Besvarelse fra Protyre Autocare - Gloucester
Dear Chris Taylor ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Gloucester branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent service!
1. april 2026
Excellent service
My husband and I both use Protyre for tyres, servicing and MOTs and the service is always excellent.
The team at Bristol Road are always welcoming, friendly and honest.
27. marts 2026
they were really nice and clear
they were really nice and clear, waiting room clean and large. passed my car so an extra happy haha
1. april 2026
Booked in very easily
24. marts 2026
Protyre don’t value your business
Called to order a pair of motorcycle tyres for me to collect in the car, as I was not ready to fit them to the bike just yet. A message relayed from the branch manager was that this is not permitted and they would only fit to the bike or to loose wheels taken in! Obviously business in a tough climate and my future custom is not important to them. I’ll go over the road to Chris Mullens Tyres.
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Protyre Autocare - Gloucester
Dear Dave,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
I booked the van in with protyre for…
I booked the van in with protyre for new tyres on Monday they worked on it straight away good service chatted with the guy on reception was friend.
27. marts 2026
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