Protyre Autocare - Ferndown Ringwood Road Anmeldelser 

Fantastic customer service from the manager Chris, as soon as I arrived, it was made very clear what was happening and a good structured plan was detailed to me about how long I'd be waiting, what my options were and what works were being carried out to my car. Chris also offered me a coffee, which was lovely - all in all, a great experience!! highly recommend.

Very good service from all at West MOORS GARAGE super service from reception staff and mechanics too

Had to take my wheel off as a puncture at home, no where had the size or could t fit me in. West Moors branch were super helpful, very nice team. Very speedy service. In and done within 10 mins.

I made a booking over the phone to get a slow puncture checked - the guys saved the tyre and sorted in double-quick time for £35 - a lotter cheaper than a new tyre I reckon, so very pleased!

Fast and reliable

Great service. Very prompt and polite friendly customer service.
Give great advise .
Been a customer for a while now.

Chris has built the perfect team at Protyre Autocare - Ferndown. He is always there to meet and greet on arrival and is always so friendly and welcoming. Chris ensures the process from booking a convenient appointment, to dropping your car off, to the communication during, to collecting again afterwards is completely customer centric. Waiting is made comfortable with great coffee and conversation in what is obviously a busy and popular centre. After three years I wouldn’t consider taking my cars to anyone else.

Easy to drop off car. Great service and attention to detail and above all TRUSTWORTHY. Very happy customer

Great service. I was able to book my mini in for a re-gas of it's air conditioning very quickly, just in time for the heatwave! The whole process from on-line booking to completion was very easy. Great service and great team of staff.

Next day availability, great price and excellent service.

Protyre handled my Mot and I appreciate their hard work however there is key areas they could improve that would drastically improve the customer experience especially now the mot costs almost £50 per time.

A) spend the time to explain in detail what has failed the mot and give recommendations as to the next steps.

B)I understand they are busy however they never pick up the phone which is inconvenient for clients that live more than 10minutes away. So to book a retest you have to physically go into the garage and then come back later which adds up to 40mins of driving. (We have a fuel crisis going on currently)

Overall they did what they advertised and checked my car however I feel if they were a little bit more customer focused it would help customers trust them and also want to come back.

Next time I will take my chances with another garage and see what that is like.

Great communication and extremely helpful.

Once again, friendly and professional service of my MOT. Happy to recommend.

Car was taken into workshop on time ,ready on my return at the agreed time. Professional and efficient service.

Protyre were quick to book my car in for an MOT and quick to re-test it after it needed some work doing to it. They are a friendly crew of people

They do great work fast and reliable

They're very efficient, polite and helpful. Also apologetic when it took longer than expected. I have used Protyre for a long time and will continue to do so

Price and service

I had an issue with my vehicle post service which I escalated via Protyre customer support. Area manager Mark Barrett was exceptional at resolving this and the garage handled my concerns professionally whilst fully resolving the issue. Will return again for service / MOT and tyres to Ringwood Rd branch.

The team at the West Moors site are always my go-to whenever I need help and advice - they're super friendly, super efficient and nothing ever seems too much bother.