Friday 7th August in the afternoon I had screw in my passenger side tyre, I went to Elite garage first (closest to my house),was a bit rude & not in so many words “tough, we cannot do until Mo... Se mere
Virksomheden har svaret
Lokation
Skift lokationApple Lane 19, Trade City Apple Lane, EX2 5GL Exeter, Sowton Industrial Estate, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ben was so helpful. Booked a tyre change and wheel alignment but my ordered tyres were not suitable for my car. Ben worked hard to find comparable alternative tyres, got them fitted by the team and wh... Se mere
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First time using this company. It was recommended by a friend. Liked the ease of booking an appointment, the selection choice and price of tyres. Fast efficient service. Staff were friendly.
Virksomheden har svaret
Although the young lady on reception was efficient and cheerful I had to wait nearly an hour from my appointment time to when the work actually started. In all, it took nearly two hours to have four t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Protyre Autocare - Exeter-Sowton
Skrevet af virksomheden
Skrevet af virksomheden
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktoplysninger
Apple Lane 19, Trade City Apple Lane, EX2 5GL, Exeter, Sowton Industrial Estate, Storbritannien
- 01392360022
4,7
Fremragende
752 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Protyre
Protyre, Sowton, are nice and easy to deal with.
Staff are friendly and professional.
19. januar 2026
good service
good service. A bit of a wait beyond the booked time, but not too bad.
willing to hold a previous price from a purchase six months ago which was a plus.
19. januar 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Unhappy
Had four new tyres fitted to my car which was great initially. Went to go out in it a couple days later to find both front tyres are flat. Tried pumping them up & could hear the air leaking out. They hadn't been sealed properly. Had to take both wheels off the car to get them back to protyre the following day. Dropped them off in the morning & was told to pick them up at lunch time. Upon arrival, the wheels had not moved & was told there's nothing wrong with them. The central manager came out with some solution & squirted it on the tyres to find they were both leaking on the inside bead. Customer service was shocking, no apology, then had to wait another 1 & half hours before they were done. I will not be using this garage again.
12. januar 2026
Besvarelse fra Protyre Autocare - Exeter-Sowton
Dear Donna,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Arrange appointment & arrived early
Arrange appointment & arrived early, my preference, so then had to wait 35 minutes beyond my scheduled time before car was seen to. Have to say once it was underway the service was good and efficient. Other customers clearly suffered the same unforeseen consequences.
14. januar 2026
Besvarelse fra Protyre Autocare - Exeter-Sowton
Dear Peter Stewart,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Fantastic staff
I booked my car in for an oil change; they found during the oil change that the sump cap was broken and stuck. They advised me to order a new pan and showed me which one to order. During Christmas they looked after the car and when the pan arrived they fitted it and then completed the oil service; they charged me nothing extra for all this. Brilliant staff, great location - Protyre Sowton is now my go to place for car maintenance.
6. januar 2026
Besvarelse fra Protyre Autocare - Exeter-Sowton
Hello Mr Perris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Besvarelse fra Protyre Autocare - Exeter-Sowton
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good team
Good team, honest feedback, competitive pricing. Loses a star as the wait was longer then expected (1.5hrs!).
7. januar 2026
Good price and great service
Competitive quote for tyre/fitting and friendly, helpful team at depot. Free alignment check thrown in.
24. december 2025
Great being able to book a date and…
Great being able to book a date and time that suited me.Took my car in slightly later as they were very busy.
Very polite and professional. Two front tyres changed.
Good price and very happy with the service.
15. december 2025
Will use again
Great having time available the next day, having a cheaper tyre available, having an offer on 2 tyres at the time I needed two. I liked being able to book online and could see what other services were available so booked tracking too which was needed. Only downside was didn't stick to time booked. Had to wait at least 20 mins. Hot drinks available helped.
16. december 2025
superb service
superb service, superb staff, great prices. Ive been buying tyres from this company since 2008
24. december 2025
I had a puncture
I had a puncture. I was able to get to my local protyre , and was seen within the hour. I also welcomed the free tea and coffee. Customer service is excellent.
15. december 2025
Fantastic service for a same day tyre…
Fantastic service for a same day tyre change, speedy as usual.
22. december 2025
Winter check/oil leak
Excellent service and updated by phone during the day. They went above and beyond what I had asked for. Car was ready for me by 5pm.
15. december 2025
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