Very friendly bunch; I took my car in for its MOT during a recent heatwave, and they offered me cold water while I waited. Although they were very busy, they took the time to point out faults on the c... Se mere
Virksomheden har svaret
Lokation
Skift lokation36/37 Parker Centre, Mansfield Road, DE21 4SZ Derby, Derbyshire �, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The team at Protyre Autocare - Derby Mansfield Road looked after me very well. They offered a can-do approach to the issues on the car. Managed to slot me in for issue investigation and remedial fixes... Se mere
These guys......let me tell you pal the chaps that work at this joint are proper grafters! I booked a re gas in for the ode convertable online and used a discount code for an extra 20% off top valu... Se mere
Virksomheden har svaret
Have had both a full service, and MOT carried out here in the last couple of months. Staff always polite, and given a full rundown on any problems that might develop in the future. Will definitely be... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Protyre Autocare - Derby Mansfield Road
Skrevet af virksomheden
Skrevet af virksomheden
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktoplysninger
36/37 Parker Centre, Mansfield Road, DE21 4SZ, Derby, Derbyshire �, Storbritannien
- 01332 290699
4,7
Fremragende
745 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Reception staff really professional and…
Reception staff really professional and helped resolve my difficult issues in contrast to other garages who did not. MOT then promptly carried out with comprehensive advice. 5 stars -- 6 if I could.
7. marts 2025
Excellent service
Excellent service. I booked my car in on-line for 4 new tyres. I thought they were worn and wouldn’t pass a MOT. The guys inspected them and said they were only about 50% worn and had plenty of life in them. They refunded the money very quickly. I’m sure other companies would have done the job anyway and I wouldn’t have been any the wiser. I’m really grateful to them. Will definitely use them when the time comes.
3. marts 2025
Brake pads and disc check
Great service provided. A different garage advised I needed new discs and pads, however, the team at pro tyre checked them for me and were very honest, advised they didn't yet need changing.
24. januar 2025
Uopfordret anmeldelse
Excellent service
Excellent service, very helpful staff who go above and beyond to help. Will recommend always.
24. februar 2025
Craig and the team at Parkers…
Craig and the team at Parkers industrial estate Derby are always polite and very helpful if you have undiagnosed problems with your car they go above and beyond and get you back on the road quickly and safely.
20. februar 2025
Great service & great people
Great service & great people, very friendly I highly recommend them
21. februar 2025
Friendly reception but MOT booked in…
Friendly reception but MOT booked in for 14.00 but delayed by 45 minutes
7. februar 2025
I had 4 new tyres fitted and the staff…
I had 4 new tyres fitted and the staff were wonderful and efficient.
5. februar 2025
Excellent customer service
Craig was really welcoming and helpful, Jordan was very informative. Great customer service all round. Thank you!
5. februar 2025
Good service,people friendly nd listen…
Good service,people friendly nd listen to your request, fast and reliable too!! always call 1st !!
29. januar 2025
Great lads very helpful and good…
Great lads very helpful and good services available won’t change it for anything
29. januar 2025
Super fast work
Super fast work, and really honest bunch of gents, very knowledgeable. can't fault them at all
20. januar 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
1 hr 40 mins to change 2 tires with no…
1 hr 40 mins to change 2 tires with no explanation or warnjng
13. januar 2025
Besvarelse fra Protyre Autocare - Derby Mansfield Road
Dear Aaron Morrison,
Thank you for bringing this to our attention and we are sorry to hear that you had a long waiting time.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kind regards,
Eddie
Customer Care - Protyre
Unreliable
1st appointment cancelled because of computer problems.
2nd appointment cancelled because of technical problem.
3rd appointment ran very late. After 35 minutes I asked why my car had not moved. Failed MOT on tyre tread depth that I dispute as I had measured tyres just before the first appointment.
22. januar 2025
Besvarelse fra Protyre Autocare - Derby Mansfield Road
Dear Geoff,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Derby branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologies for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
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