How refreshing to find a company that is so honest it doesn’t do work that doesn’t need doing. We had booked and payed online to have our wheels aligned and when they checked it didn’t need doing so t... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED Cambridge, Cambridgeshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've used Protyre Cambridge for about ten years, and since Ryan took over as manager several years ago the service has been even more outstanding than it already was. I do most of my own work on my ca... Se mere
Virksomheden har svaret
Booked online to have my jaguar f-pace serviced. They were ready for me when I dropped a car off and phoned me when it was completed. Everything was completed on time. There was a very minor proble... Se mere
The Protyre service center in Cambridge is simply incredible—truly excellent! I’ve been going there for three years for my MOT and the occasional repair on my aging Renault Clio 4. They always tre... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Protyre Autocare - Cambridge
Skrevet af virksomheden
Skrevet af virksomheden
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktoplysninger
Unit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED, Cambridge, Cambridgeshire, Storbritannien
- 01223 411441
4,6
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Speedy and top quality service!
Speedy and top quality service in the past 4 years! Well done
18. august 2025
Besvarelse fra Protyre Autocare - Cambridge
Hello Daniel,
We would like to thank you for sharing your feedback regarding the service you received at our Cambridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and reliable
I have used this service on multiple occasions and always find them friendly, reliable and flexible.
Highly recommended
13. august 2025
Polite chap in the office who promptly…
Polite chap in the office who promptly dealt with me when I arrived.
13. august 2025
...fast...
13. august 2025
Last minute book in after my car fail…
Last minute book in after my car fail MOT on another garage and make me aware that will not be able to fix my car as they dont find the part needed. I walk to protyre autocare cambridge with my mot fail paperwork. And straight away told me.where to go to pick the part and return next day with the part and they will fit. O the end they correct all my 4 fails 3 simple one not so simple in less than a day on a competitive rate and pass mot with no advisorys. Will return soon to check air con and do a full service. From now this is my go garage. Well done lads.
12. august 2025
Uopfordret anmeldelse
Besvarelse fra Protyre Autocare - Cambridge
Hello Vitor,
We would like to thank you for sharing your feedback regarding the service you received at our Cambridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Always great service
Easy to book online and always great service in the Cambridge branch
4. august 2025
Besvarelse fra Protyre Autocare - Cambridge
Hello Mr George,
We would like to thank you for sharing your feedback regarding the service you received at our Cambridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Don't believe what they tell you -- TERRIBLE CUSTOMER SERVICE
Needed tyres for MOT. They said they had my tyres in stock. Booked in for tyres & MOT. Drove 10 miles to Cambridge. Left car with them, asked them to call or text me if there were any issues. No call or text. When I went back they said they did NOT have the tyres, but they DID the MOT and FAILED car, charged me for MOT. Said come back next week. They claimed they had called/texted me -- NOTHING on my phone... [they've fitted the same tyres to my car many times in the past so no excuse to say "we thought they were 19s, not 21s"...]
25. juli 2025
Uopfordret anmeldelse
Besvarelse fra Protyre Autocare - Cambridge
Dear Tony Hooley,
Thank you for taking the time to share your recent visit to our Cambridge branch with us. We are sorry that it has not been a positive experience for you on this occasion.
As we have said in our response to your previous review, this matter has been escalated with the Area Manager who will make contact with you in due course to discuss this further.
Kindest regards,
Georgia
Customer Care - Protyre
VERY ANNOYING, BAD customer service
needed tyres to pass MOT. Booked in for tyres ( "Yes, they're in stock" said ProTyre) and MOT. Drove 10 miles into Cambridge, left car with ProTyre --said to call/text if any issues. No call or text. When I went back they did NOT have the tyres, yet did the MOT (FAIL!), charged me for MOT and said to come back next week... Claimed they had called me --nothing on my phone... Car has been to them for tyres many times before so they knew exactly what tyres were needed.
30. juli 2025
Besvarelse fra Protyre Autocare - Cambridge
Dear Dr Tony Hooley,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great service from professional team
28. juli 2025
Great service very helpful staff well…
Great service very helpful staff well done to all
25. juli 2025
Very good customer service Ryan well…
Very good customer service Ryan well trained for the job
23. juli 2025
Friendly, polite and efficient.
The whole experience was friendly, polite and efficient. Great job guys, thanks.
23. juli 2025
Protyre literally went the extra mile…
Jason and the gang went the extra mile — literally as I wandered off the the coffee shop half a mile away with the keys in my pocket. One of the team cycled to pick the keys up from me.
23. juli 2025
Friendly and efficient service.
Although it was a year since my last visit, Ryan knew who I was when I walked in to deposit my car keys. He called me around midday to advise me my car was successfully MOT'd and serviced and also to discuss some advisory work which they were equipped to do straight away. I had the extra work done so my car was all sorted on a day I didn't need it and I can feel secure for another year of motoring.
21. juli 2025
Besvarelse fra Protyre Autocare - Cambridge
Hello Miss L G,
We're glad you enjoyed your experience. It's great to hear that you felt recognised and that the service met your needs efficiently. Thank you for sharing your positive feedback.
Best regards,
Eddie
Customer Care - Protyre
Friendly and helpful
16. juli 2025
Besvarelse fra Protyre Autocare - Cambridge
Dear Graham,
Thank you so much for your kind words! We're really pleased to hear that you found our team at the Cambridge branch friendly and helpful. We look forward to welcoming you back in the future
Kind regards,
Kayleigh
Customer Care – Protyre
Very prompt service
16. juli 2025
Besvarelse fra Protyre Autocare - Cambridge
Dear Michael Few
Thank you for your kind words and for taking the time to leave a review for our Cambridge centre!
We’re so pleased to hear you received very prompt service—our team always aims to deliver efficient and reliable support. We really appreciate your feedback and look forward to welcoming you again in the future
Kind regards,
Kayleigh Customer Care - Protyre
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.