İ have used this pace for so many years , my experience has always been very positive , all our car s tyres supplied by Protyre. Everyone who works there always friendly and profesional.
Virksomheden har svaret
Lokation
Skift lokation42-52 Charminster road, Charminster, BH8 8UR Bournemouth, Dorset, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had to have four tyres replaced, was informed there was an hour wait but ended up being over an hour and a half. I understand that sometimes this happens but was given no apology or explanat... Se mere
Virksomheden har svaret
After having an issue with a Groupon Voucher. Protyre management was able to resolve a issue i had regarding regas my car aircon unit . Very satisfied with the response I receive and Happy with Prot... Se mere
Virksomheden har svaret
The guy at reception was extremely helpful and knew the answers to everything I asked..the tyre change was quicker than I expected…..overall an excellent job and I’ll be back when I next need tyres…👍... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Protyre Autocare - Bournemouth
Skrevet af virksomheden
Skrevet af virksomheden
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktoplysninger
42-52 Charminster road, Charminster, BH8 8UR, Bournemouth, Dorset, Storbritannien
- 01202 444999
4,6
Fremragende
1 t anmeldelser
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I got a puncture during work hours and…
I got a puncture during work hours and I googled nearest tire shop and found protyre were nearest in charminster . I rang in a panic and was calmed by Ayrton , he said that I can drive slowly to the shop which I did. He knew I was panicked because I’m in the middle of a busy day of meetings , so he bumped me to the top of the queue , he had the tyre I needed and after a quick lesson on how to add foam to a flat tyre in the future o was ready to go, and I made it to my meeting on time in Southampton .. I could not thank him enough. He’s a great guy and I was really grateful to him for saving my day ! I will from now on be a loyal customer of protyre , thanks to the customer service and skills of your staff member Ayrton ( hope I’m spelling that right )
17. september 2025
Besvarelse fra Protyre Autocare - Bournemouth
Hello Mr Squibb,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service and reassured me…
Excellent service and reassured me that everything was fine with my car. I would definitely recommend and use again. Thanks ☆☆☆☆☆
17. september 2025
Besvarelse fra Protyre Autocare - Bournemouth
Hello Christine,
We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Besvarelse fra Protyre Autocare - Bournemouth
Dear Robert James,
We appreciate you taking the time to leave us this fantastic review!
We're so glad you were happy with our service at our Bournemouth branch and value for money.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Amazing service
The man who served me was honest, polite, friendly and very helpful. He gave me intel on my car I didn’t know. I have forgotten his name but he is at the branch once every two weeks and drives a nice BMW.
You should give him a pay rise he is an absolute credit to your company!
17. september 2025
Quick effective service nothing was too…
Quick effective service nothing was too much trouble; I explained the situation and the guys just hit on with it; unlike my AUDI dealership
17. september 2025
Very helpful and knowledgeable staff on…
Very helpful and knowledgeable staff on reception. Efficient service, good value for money.
17. september 2025
Paid for breakfast fluid change and was…
Paid for breakfast fluid change and was never done total rip off like to take money want to up sell avoid this date is only appropriate
16. maj 2025
Uopfordret anmeldelse
Besvarelse fra Protyre Autocare - Bournemouth
##- Review Response below this line -##
Dear Martin Simmons,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Effecient fast and effective
Reception was effecient. Young lad who looked and replaced tyre very thorough in explanation and action. Fast service.
15. september 2025
The staff were very helpful and the…
The staff were very helpful and the work was carried out promptly and efficiently Many Thanks
15. september 2025
Besvarelse fra Protyre Autocare - Bournemouth
Hello Mr Brace,
We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service from Ayrton and…
Great customer service from Ayrton and Jake at charminster procure. They identified the problem swiftly and resolved the issue immediately. Have booked to have my tyres replaced in 3 weeks time . Job well done
13. september 2025
Uopfordret anmeldelse
Besvarelse fra Protyre Autocare - Bournemouth
Hello Hanaà,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Perfect except I am still waiting for…
Perfect except I am still waiting for the emailed receipt please
12. september 2025
Pre-booked appointment
Convenient to use & tyres fitted within agreed timescale so was able to collect vehicle promptly
10. september 2025
Professional and friendly staff
Professional and friendly staff. 4 new tyres and wheel alignment completed in a timely manner. A good experience.
10. september 2025
Not enough staff!
Booked for 9.30 am not enough staff so had to wait. When refitting wheel completely cover tyre valve with wheel trim (which bolts on with wheel nuts) so had to go back to have that corrected, and when they corrected it they had not replaced my speciality valve cap, but fortunately found it when I complained
10. september 2025
Besvarelse fra Protyre Autocare - Bournemouth
Dear Neil,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bournemouth branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Very pleasant experience
Very pleasant experience. Tyres fitted quickly and efficiently.
8. september 2025
They are quick great at what they do
They are quick great at what they do. Scot the manager is very efficient. Also good prices & very reliable.
29. august 2025
Brilliant customer service and didnt…
Brilliant customer service and didnt feel pushed to spend more than required. My car definitely feels better to drive.
3. september 2025
The whole process was very smooth from…
The whole process was very smooth from buying online to getting the tyres fitted. Good customer service at the Bournemouth site.
3. september 2025
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