Protech Pest Solutions Anmeldelser 18

Alan has gone above and beyond to help me with my pest situation. My tenants are now happy thanks to him - he’s professional and efficient.
Thanks Alan - wish you could sort the rest of my house issues out now! Haha

Alan was superb! We needed some help and advice and nowhere we had tried were able to fix the problem. That was until Alan got involved - he knew exactly what the issue was and suggested the solution, which I am happy to say worked. I would recommend Alan and his Team, they really have expertise needed to get rid of your pest problems.

Incredibly thorough and professional job. Everything was clearly explained by friendly, knowledgeable specialists. I would happily recommend.

We Googled the problem (a mouse had been found in our property, which I had never, in my 49 years of living in the property, ever seen before) and these people came up.
I thought that £120 for a mouse problem was a bit steep but I wanted the mouse gone!
The technician turned up a few hours later and after a brief look in the kitchen said he saw a hole under one of the cupboards and this is where the mouse had entered the property from! He didn't check any of the other rooms in our property but put poison down in the kitchen and living room (where the mouse had been seen) He also put down these sticky boards outside the living room door, which he said if the mouse left the room it would get caught on the sticky boards. He said he'd return to check the poison traps after 10 days.
The mouse was caught on the sticky board and my husband got rid of him in a humane fashion. I let the technician know but still expected him to make sure that there would be no more issues with other mice getting into the property as part of the £120 service. But when I rang to make another appointment for him to return they tried to charge me another £120 for the technician to return. I thought that was out of order considering he'd been at our property for about 10 minutes and had done very little other than putting down poison and sticky boards. I think this is just a way to make a load of money at the expense of worried customers especially as we could hardly afford it in these difficult cost of living times! It was my understanding that the technician would check the property to see where this mouse could have entered and close off any entrances as well as if possible, make an effort to catch the culprit, but none of this was done! I really don't think this is value for money.
Now I sit there worried that another mouse or mice will make their way into our property and we have to spend a fortune, again, to get rid of them, or is that the point?

Up-date on my review of Protech Pest Solutions:
Upon reading my review I was contacted by the company, who apologised for the service I'd received saying: It wasn't the excellent service they prided themselves on. I was given a free follow-up appointment for the remedial work to be completed. This was gratefully received and an appointment was booked. The technician arrived today and done the extra work needed, which would have cost us an extra £120.00 (money we just could not afford!)
I now feel more relaxed in my home with the knowledge that no more mice were found in the traps set down and the hole in our kitchen has now been blocked off.
Thank you Protech Pest Solutions!

We called about a mice problem in our flat. Alan came the same day shortly after the call. He was very friendly and professional, did a thorough job and gave us a lot of information about the problem. Absolutely recommended, honest with the prices too. We paid what was quoted to us with no extra surprises. If we have any other problems in the future we would not hesitate to contact Alan again! Thank you so much!

Trevor was absolutely fantastic! Put my mind at ease. Filled with knowledge and kindness!

Protech treated a moth infestation in my flat and I highly recommend them. Alan provided detailed helpful advice and understanding about the problem before it was treated. On the day Protech was professional, efficient and treated the problem after explaining the process and chemicals that were being used. The price was very reasonable compared to other expensive pest control companies that I contacted. Alan displayed a very caring attitude to me as a customer and showed real understanding about my problem and concerns, a really nice guy. After this experience I have already recommended Protech to a friend with the same problem and will definitely contact Protech again with any future pest problem I have. Good job guys, thanks.

Wonderful job from the team at Protech Solutions, Alan in particular helped us understand if we were having a flea infestation and through his lab partners identified exactly what we were dealing with (not fleas). He also came over to make sure we were in a pest-free home and treated the floors a couple of times. Alan truly went above and beyond, and we're very grateful to have found him! I would recommend Protech in a heartbit.

Alan is always our first contact for any Pest control issues.
His service is professional, efficient and he is pleasure to work with.
We have used his services for several years and would happily recommend him to others.

Danny Schindler COO - Live-in Guardians

Aston Rowe estate agency have been working with Protech Pest Solutions for a number of years. Alan is reliable and efficient. The service he offers is second to none.

We are a property management company and have used Protech Pest Control for a number of years. We have always found Alan to be incredibly helpful, professional and efficient. We would strongly recommend him!

Alan was recommended to me after another pest control company had not been able to solve my mouse infestation after 6 months and multiple visits. They had good reviews yet didn't seem to be able to get to the root of the problem in my case and I was despairing of being able to resolve it. Then Alan came along! Alan's approach was very different - he was a lot more knowledgeable about what the problems could be, and his methods were more advanced. I particularly liked the way he communicated what he was doing and why. After just a couple of visits my mouse problem was been solved completely - after having caused much stress and distress for the previous 6 months and more. I recommend him 100%.

Protech Pest Solution provide such an excellent service. Alan is always so kind to explain thoroughly the actions he takes to eliminate the pests. Highly Recommend + Great Prices.

This is a great company to use Alan is very profesional and his customer service is great. The communication could not be better he is able to call my tenants and liase with them saving me the trouble.
All problems are sorted out quickly and efficiently.
I would highly recommend him

We have been using Protech Pests Solutions for a number of years.
They deal with all the pest control problems in our management portfolio. I would highly recommend Alan and his team as they actually SOLVE the problem permanently rather than just providing a temporary quick fix.

Alan is very knowledgeable, professional and reliable. He has often gone the extra mile when servicing our portfolio. We have not considered working with anyone other than Protech since we started working with Alan and hope to benefit from his service long into the future.

Excellent service. Far superior to previous, very expensive pest control companies we have contracted. Alan is a delight. Charming, knowledgeable and honest. On all occasions, Alan has been a one man pest control dream team. Highly recommended.👍👍👍👍👍