After being told by several retailers they could not help, iMobile in Epsom successfully transferred all the data from a Samsung S10 with a broken screen to a new phone. Mona was really pleasant to de... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought a new iPhone. Confess to being a bit worried when we realised this isn't an official Apple Store but the service we received was way better than we'd experienced in the official stores and we... Se mere
Sam helped us today . He was so polite , so professional and gave us some great advice . We will definitely use imobile again as really appreciate the face to face advice and support. His colleague... Se mere
Went into the Wakefield branch to get a battery replacement and was told that It wasn't necessary - just a new back glass from where I'd attempted a dodgy repair myself! Half the price I thought it... Se mere
Virksomhedsoplysninger
Om iMobile Pro Tech Experts
Skrevet af virksomheden
With years of experience and specialising in the mobile phones, tablets, smartwatches, and technology industry, iMobile is currently located in 15 different locations in the UK.
We are offering customer satisfactory services online and in-store in Leeds, Chelmsford, Norwich, Ipswich, Harrogate, Bishop’s Stratford, Cambridge, Leicester, Wakefield, Bournemouth, and Bromley.
Throughout these years, we have built a strong reputation. But we always look forward to expanding our services and scope, so we can deliver better service quality with a higher standard for our new and repeat customers.
We are creating a powerful platform with a user-friendly experience for our customers, so they can shop anytime and anywhere online.
We offer a wide range of smartphones and electronic gadgets at unbeatable prices.
We also offer Gaming gadgets, Air-pods, Tablets, Smartwatches, Chargers, Headphones, and other accessories to meet all your needs.
We do a quality inspection of all our products before listing them for sale
You can always find the one you like, and we will provide you with the best price.
We are Apple and Samsung products specialists. We have an effective team of experts with years of experience in repairs to fix your phone issues.
With its professional back-end support, repairing services, and trained staff, iMobile is considered the most reliable company when it comes to repairs. Our network is growing, and we love to share the good news with our customers.
We are committed to taking care of your devices.
Not only our technicians are ready to repair nearly any device, but we also offer trade-ins, upgrades, accessories, and more!
Our staff is passionate about the latest technology. They are ready to assist you with anything you may need. Our online support is available for our customers 24/7 with speed, reliability, and passion.
With iMobile, you can buy with confidence.
Kontaktoplysninger
Storbritannien
- www.protechexperts.co.uk
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Awais & Jessica did an excellent job as…
Awais & Jessica did an excellent job as always.
Excellent customer service from…
Excellent customer service from Jessica.Amazing and helpful.Able to set up my new iPhone.
Amazing service
Amazing service, friendly staff, really helpful and would highly recommend!
I ordered a Vidvie Power Bank Charger…
I ordered a Vidvie Power Bank Charger number PB780 on Wednesday 16th of July and on their Website it would be delivered the next day the 17th.
as off the 18th still not delivered.
I have phoned yo and left messages and on their website with no avail.
No correspondence at all.
AVOID! AVOID! THEY LOST MY PHONE!
Do NOT go to iMobile to get your phone repaired!
They LOST MY PHONE! I took my phone to be repaired 5 months ago. They told me it would take 10 days. They never called me, but I called and called, and each time was told they were still repairing it. Eventually, after 4 months, they admitted they had actually lost it. I stupidly hadn't backed up my data and have lost very precious photos.
They tell me they are looking for it, but I don't believe them. They didn’t even bother to find out what colour it was! They keep lying to me. They even gave me a phone number to call for updates, which turned out to be a phone that they never use/answer! Customer services never replies to emails either. When I call customer services, they make some excuse that they can’t talk to me at that time and end the call. I've been fobbed off and lied to for 5 months and have NEVER EVER been contacted by them. They think I’m going to just give up and go away. Well I’m not!
The only time they’ve acted fast is in giving a quick reply to my bad review, telling me to email customer services. But of course they don’t reply to my emails!
No doubt they will reply to this review, too with another insincere ‘we’re sorry’ and advise me to contact customer services yet again!
AVOID THIS COMPANY LIKE THE PLAGUE!
Damaged Phone, No Response
I bought a phone in 'excellent condition'. It arrived (late due to an apparent stock issue) but is clearly not in the condition it should be. Their website states "Immaculate condition with no scratches or blemishes, retains at least 85% battery life, and operates flawlessly like a new device, free of liquid damage or faults."
There is a deep gouge on the side of the phone! I have since tried to contact them to arrange a return. I have attempted to:
1. Fill in the return form on their website (doesn't work on 2 different browsers)
2. Contact them via their chat function on the website (no response over 3 days, both daytime and evening)
3. Contact them via their email address (no reply)
4. Contact them via their Whatsapp chat (no response)
5. Contact them by calling them directly (went to voicemail)
6. Contact them by requesting a callback (no callback has been attempted).
My only chance of a refund now seems to be to open a dispute via my bank.
Edited on 19th August 2025: After leaving the bad review, I was contacted to arrange a return and refund. I returned the phone using tracked 48hr postage, and since then they have AGAIN blanked me, and as yet not refunded me. I posted the phone on 14th July. What's their excuse this time?
Harry is the best shop keeper i’ve ever…
Harry is the best shop keeper i’ve ever come across. His service was excellent and he offered assistance continuously, he’s a great guy!
Wonderful Service
Excellent and friendly service from Mustaba at the Wakefield branch, i went in with a water damaged phone and he carefully took everything apart for me and tried his best to dry it out. He managed to get my phone to technically work again even though there was damage to the screen. He was very patient and i'm extremely grateful for his help, a true gentleman!
Excellent Customer Service
Purchased a reconditioned iPhone from Chelmsford branch for a good price. Had some issues with the screen which has been replaced twice now. Cannot fault the service. Fadi and the team have been so helpful. Always listen and provide clear advice. Excellent customer service!
Always really helpful and quick service
Always really helpful and quick service
The two blokes in the store are…
The two blokes in the store are brilliant! They always help me out when I break my phone!
Harry sort out my phone very quickly he…
Harry sort out my phone very quickly he is genius
Brilliant cs xx
Served by Khuram
Served by Khuram. Top bloke, really helpful and friendly. Would recommend.
Absolutely Devestated with this…
Absolutely Devestated with this service, Went in to get a battery changed on my Iphone 12. The battery itself won't charge when the phone is unlocked it's broken already after 3 days and is incredibly annoying when on the move. What they also did is change my official Iphone screen and said it was broken to change it without my permission to put some broken fake screen on that is just pressing random buttons constantly. I can barely do anything so I've just been charged £115 for an even worse off phone. My screen was working fine the day before it was a battery problem, their eyes lit up and they thought they would just fleece me up for a screen on top. Absolute scam and a joke I will be coming in to get this resolved when I'm not working. BE WARY WITH THESE
Harry is the best worker in Pontefract…
Harry is the best worker in Pontefract and provides good customer service
Jacob and kuma ,
Jacob and kuma ,
They are gentle men and truthful with their service.i recommend them for their sincerity.
Thank you.
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