Professionalsimmediately Anmeldelser 

192
•
TrustScore 1.5 ud af 5

1,3

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Very bizarre - somehow they managed to embed their number within google sponsored results when I clearly looked for "domestic electricians in [insert home town]". Their number comes up under the... Se mere

Bedømt til 1 ud af 5 stjerner

Absolute joke. Sent an "engineer" who "had to go and get a part". £390 lighter and toilet not fixed properly. Called his personal mobile to be told he would call later that day. Now can't get hold... Se mere

Bedømt til 1 ud af 5 stjerner

CUTOMERS AND TRADES BEWARE!! Recieved multiple calls today (3 within 10 minutes) requesting that I do "plumber" work for them ("Hello is this plumber?"). Apparently I'm then charge the poor cu... Se mere

Bedømt til 1 ud af 5 stjerner

My dad just contacted these to get a quote for some works, they wanted a call out fee to look at works so my dad said he wasn't interested as he thought he was calling a local plumber. They are now tr... Se mere

Virksomhedsoplysninger

  1. Boligservices

Oplysningerne kommer fra forskellige eksterne kilder

ProfessionalsImmediately24 We find new customers for good professionals, How it works? Indicate your profession, Receive requests for interventions, Accept the job, You pay the commission to us only if you do the work


Kontaktoplysninger

1,3

Dårlig

TrustScore 1.5 ud af 5

192 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har besvaret 6 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,3

Alle anmeldelser

(192)

17 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

DO NOT EMPLOY THIS COMPANY. SCAMMERS.

I wanted a local electrician so I looked on the web. This company got my attention as it offered local tradesmen. I phoned and a foreign sounding gentleman answered. He told me that it would cost £180 all in. I booked an electrician who carried out the job. The electrician said that I needed a special socket and it would be another £53.70. As it turns out with this business is that the money quoted is for labour only, all materials is extra. The total cost far exceeded what I would call reasonable. How many times I contacted the company (and the phone calls were a premium rate), I didn’t get a straight answer. So please stay clear of this company. They are SCAMMERS.

11. april 2024
Uopfordret anmeldelse
Professionalsimmediately-logo

Besvarelse fra Professionalsimmediately

Hi,
We're genuinely sorry to hear about your review and to learn that your experience with Professionals Immediately didn't meet your expectations.

Our service's main goal is to facilitate connections between people like you and qualified professionals in the field, covering a wide range of assistance needs.

Please note that the technicians involved are not part of our direct staff. Your feedback gives us an opportunity to continuously improve our service and select only the best professionals.

In terms of pricing, we want to assure you that the quoted price aligns with market standards for an emergency intervention like the one you requested. We apologize if it seemed high to you, but we can guarantee it's a competitive price.

For any further communication about your experience, please feel free to email us at info@professionalsimmediately.co.uk I will personally handle your case.

As a token of our apology, we'd like to offer you a 15% discount for your next service with us. You'll receive a detailed quote before any work begins, so you can decide whether to proceed with the service you require.

I'm available for any additional communication through the provided email address and thank you for sharing your experience.

Best regards,
Noah - Professionals Immediately

Bedømt til 1 ud af 5 stjerner

PLEASE AVOID

They are a scam and use genuine sounding companies with bot reviews to cover up their true intent.

If you’re reading this and have arranged a plumber or something similar cancel immediately and refuse to pay a penny, they’ll try and for you to pay but don’t back down it’s all a front and you don’t have to pay anything.

6. februar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Scam, DO NOT USE

The MOST horrendous company please do not go near them. We tried to get a plumber through them and I got a weird feeling from the interaction, so decided to cancel and go with someone more well known / trustworthy. They called me back after trying to cancel THREE TIMES and demanded that I pay a cancellation fee of £140, even though I was never told and this was well in advance. They said the plumber had “already been dispatched” which made no sense? They then proceeded to call my partner and demand the same thing, this time for £70. This woman was SHOUTING at us, and come across VERY intimidating and will try to pressure you, but do not fall for it if you are already at the point where you’ve contacted them. I threatened them with the police due to the level of harassment, which is why I received a message saying “ We inform you that you are not obliged to pay a call-out fee. We apologize for any inconvenience we may have caused you. Best regards”. I can imagine if you’re at the point where a plumber has been called out and in your house, it would have been much more intimidating. They made us feel as though someone was going to turn up and essentially not leave until being paid, even though we had got the problem fixed elsewhere. The worst experience I have ever had with a service, so please for your own sake avoid at all costs.

5. april 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

SCAM!

SCAM!!
After an emergency electrical situation an electrician was required through Francis Electrical Services in New Romney. The agreed price on the phone was £336 plus parts if required. The electrician, Lee Hession, arrived to my property and simply tested the sockets and plugged in an extension lead (which belonged to me anyway) to my fridge freezer and claimed to have solved the electrical issues. He then demanded a payment of a staggering £1,344. We refused and a lady on the phone told Mr. Hession that he was not allowed to leave the property until payment was made. He was intimidating in his mannerisms and on top off this, only accepted payment via a private bank transfer. He and the companies of Professionals Immediately, Professionals 24, and Francis Electrical Services have all been reported. They are all SCAMMERS.

30. marts 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

If I could give less I would.

If I could give less I would.
Charges 250 per hour after saying it was 250 for the call out. The guy fixed the problem but then I queried the price they hounded me for the money called at 10.30 at night.
This was in February I have still not been able to get a receipt from the plumber and the boiler is now not working again. I paid £851 for 2.5 hours work.

Thank you for your reply however I have not been able to get a receipt from the plumber who did the job. I can only conclude that he inflated the price of the part he used.
I have spoken to other companies to get quotes and everyone has said that this amount is extortionate. The most I have been quoted for an emergency call out to do what the plumber did was half of this price.

13. februar 2024
Uopfordret anmeldelse
Professionalsimmediately-logo

Besvarelse fra Professionalsimmediately

Hi Karen,

We're genuinely sorry to hear about your review and to learn that your experience with Professionals Immediately didn't meet your expectations.

Our service's main goal is to facilitate connections between people like you and qualified professionals in the field, covering a wide range of assistance needs.

Please note that the technicians involved are not part of our direct staff. Your feedback gives us an opportunity to continuously improve our service and select only the best professionals.

In terms of pricing, we want to assure you that the quoted price aligns with market standards for an emergency intervention like the one you requested. We apologize if it seemed high to you, but we can guarantee it's a competitive price.

For any further communication about your experience, please feel free to email us at info@professionalsimmediately.co.uk I will personally handle your case.

As a token of our apology, we'd like to offer you a 15% discount for your next service with us. You'll receive a detailed quote before any work begins, so you can decide whether to proceed with the service you require.

I'm available for any additional communication through the provided email address and thank you for sharing your experience.

Best regards,
Noah - Professionals Immediately

Bedømt til 1 ud af 5 stjerner

These are scammers.

These are scammers. Please avoid this company at all cost. I wished I read these reviews before contacting them.
Had electrical issues in my house. Contacted these scammers and they sent an electrician who came, collected £180 as call out, was unable to fix the fault. Promised to come back and never returned back.
Reported this to the company and requested for someone else to come fix the fault but was told that their manager will give me a call back. It's been 4 days now, they have not bothered to call back. I have tried calling them severally and they keep telling me that their manager will call me back.
I believe that one day, they will meet their Waterloo.

23. marts 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very poor service

Very poor service. Exorbitant price . The technician was not helpful and was whiling away time.
I was charged an exorbitant amount for the work not completed .
The first thing the plumber said to me was “ you could call me outside of the company for private plumbing work “ which seemed unprofessional .
In short , I am left with a non working toilet and have been charged for 2 hours .
Very Expensive for an issue that was not solved

22. marts 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid or they will force you to pay their services

Having read this reviews I decided against the service.

Instead of a woman a guy picked up the phone and when I wanted to cancel, he refused and tried to cut the price, adamant to know why I cancelled. I said we found another service, which we did as I made several calls. Also the timing did not fit for my partner. He then told me that I am not telling a true story and cancellations cannot happen. If I get someone come at my door, I will call the police. He tried to make it seem like time wasting with getting a plumber, when it was literally an hour after I originally booked. It was bizzare, rude and I can't lie a little worrying.

19. marts 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I would give it zero stars if possible

I would give it zero stars if possible. I contacted a company called Jack 24H Emergency Electrician for an electrician and was quoted initially £180.
After a quick Google search, I realized that they are associated with professionals immediately
When questioned them about this, I was threatened and told that I still had to pay even if I hadn't used their service.
Avoid this company at all costs.

13. marts 2024
Uopfordret anmeldelse
Professionalsimmediately-logo

Besvarelse fra Professionalsimmediately

Hi Nadeem,

We have thoroughly checked all the data on your profile, and it does not appear that you have purchased any of our services.

Therefore, we are unable to provide you with a response regarding your review, and the prices mentioned do not align with our services.

If you could kindly provide us with more information and send a document or receipt that demonstrates you have used our service, please write to us at the email address info@professionalsimmediately.co.uk. We will respond as soon as possible with all the relevant information.

However, if you have indeed realized that you may have left a review on the wrong page, we kindly request that you delete it. This will prevent any negative impact on our work and commitment, as well as avoid providing entirely misleading information to other users.

Best regards,
Noah - Professionals Immediately

Bedømt til 4 ud af 5 stjerner

Electrician turned up in 20mins and…

Electrician turned up in 20mins and resolved the problem within the hour. £180 may seem a lot but no local people could turn up for over 4 hours so it was great peace of mind.

11. marts 2024
Uopfordret anmeldelse
Professionalsimmediately-logo

Besvarelse fra Professionalsimmediately

Hello Sarah,
Thank you for your kind words! We're honored to have been there for you during your emergency. Your safety is our priority, and we're always ready to assist whenever you need us. Your positive feedback motivates us to continue providing top-notch emergency services. Stay safe!
Noah - Professionals Immediately

Bedømt til 1 ud af 5 stjerner

This company is overpriced they sent

This company is overpriced they sent a plumber who didn't fix my toilet leak the 1st time and charged £400 he didn't have the valve needed went to get it? Ran 10 minutes over the first hour of £185 had to pay another £185 for second hour..had no card machine to pay so was coerst into going to get cash from ATM.. I live alone and panicked... job was not completed. 2 days later the leak was a lot worse, had to re call plumber..disgusting unprofessional. Scammers ..Do not use this company!!

1. marts 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Complete scam

Complete scam, they won’t let you cancel and will charge you regardless. No terms and conditions read on phone and now harassing with phone calls and aggressive rude behaviour on the phone. Don’t fall into the panic trap, I don’t know how they have a google guarantee or come up first on search. Also, tradies don’t sign up with them even if you’re quiet for work. Will do more damage to your reputation than any amount of work is worth.

12. februar 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

I am an Electrician that has done work…

I am an Electrician that has done work for them and I will give an honest review. A lot of engineers I know have used or heard of these. They do seem a bit shady in how they operate and I know they have worked under at least 3 names pretending to be different companies even though they are all registered in Ireland with the same company number and are based in Albania but pretend they are in Lithuania. Their prices are a rip off and what they do is tell customers a price but don’t tell them that’s the price per hour and leave it all to the engineer to deal with when they get there. They push you to drag a job out for at least 2 hours and if you don’t your median score goes down and they give jobs to other engineers as a punishment. They have a lot of good engineers that work for them it’s the agency that is useless not the engineers. They have engineers come and go because they leave once they see how dishonest they are. They are very greedy, even if you get there and can’t do the job they will tell you to take payment for the hour. That being said a lot of the time customers don’t help themselves either a lot of the time customers have an emergency and are desperate so don’t pay attention to the prices but when people are booking jobs for general work that’s not emergency and have all the time in the world to get quotes but decide to accept their prices that’s on the customer.

28. juni 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This company refused to cancel the…

This company refused to cancel the services of a plumber. This was cancelled by Whatsapp confirmation and by Phone Call. I ended up having to pay call out charges for 2 plumbers because of this company. Avoid like the plague.

27. februar 2024
Uopfordret anmeldelse

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