I desperately needed to replace my old set of pots and pans. my old set is from pro cook has been discontinued . But a lovely shop assistant from the York store Anna/Ana came to my rescue and was v... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnits 99/100 McArthurGlen Designer Outlet, St Nicholas Avenue, Fulford, YO19 4TA York, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
On this occasion I added to my cutlery collection. No problem finding the product. I also found a cutlery set for my grandson featuring a giraffe. Staff were pleasant and courteous.
Love this shop in McArthur Glen outlet centre near York. SO many lovely kitchen products to look at from mixers to crockery and everything in between. Found just what I wanted - a draining spoo... Se mere
We bought a new dining service, rather on the spare of the moment, although we been contemplating this for some time but never really found what we liked. Until now. Staff were very helpful and infor... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Units 99/100 McArthurGlen Designer Outlet, St Nicholas Avenue, Fulford, YO19 4TA, York, Storbritannien
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Staff in the store were fabulous.
7. maj 2026
Besvarelse fra ProCook - York
We appreciate your kind words about our staff.
Helpful staff member found item i…
Helpful staff member found item i wanted, then explained no longer sold singly. Left me time to make decision then took my order
9. maj 2026
The staff were extremely helpful…
The staff were extremely helpful and.the items we bought are great
5. maj 2026
Besvarelse fra ProCook - York
We're so glad our staff was helpful and you love your purchases! We appreciate your feedback.
Besvarelse fra ProCook - York
We're happy to hear our assistant provided exceptional service. We appreciate your kind words.
Thank you staff always very helpful
4. maj 2026
Besvarelse fra ProCook - York
We appreciate you letting us know our staff was helpful; it means a lot to our team.
Besvarelse fra ProCook - York
We appreciate your positive feedback!
Besvarelse fra ProCook - York
We're so glad you enjoyed our helpful staff, wonderful items, good selection, and prices! We appreciate your kind words.
Knowledgeable staff giving good guidance.
Good advice given by Millie on which wok to buy. She also pointed out that the Gourmet wok, a more expensive range, was actually better value than the one I was considering as it had 20% off over the BH weekend. Thank you Millie!
2. maj 2026
Lovely clean layout and friendly staff!
1. maj 2026
Very clean shop and lots of choice
29. april 2026
Customer service was very good
Customer service was very good. The dinner service is lovely and good quality
1. maj 2026
Besvarelse fra ProCook - York
We appreciate your wonderful review! We're so happy you found our service good and enjoy the quality.
The staff are friendly and helpful they…
The staff are friendly and helpful they help me choose the set of knives I am so pleased thanks
15. april 2026
An excellent shoppung experience. …
My wife and I recently returned to ProCook in York to purchase and extra pan. This was because we were so delighted with an earlier purchase and with the superb service we received. I can honestly say our experiences couldn't have been better. Thank you!
25. april 2026
Excellent always find what I need and…
Excellent always find what I need and usually at reasonable prices and good quality. Staff always very helpful. Highly recommend.
28. april 2026
Great item.
25. april 2026
Besvarelse fra ProCook - York
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Very polite
Very polite, and friendly lady served me. Will definitely shop there again.
24. april 2026
Besvarelse fra ProCook - York
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you were served by a polite and friendly person.
Returned pan that had scratched around…
Returned pan that had scratched around the rim. Although no receipt, soon remedied using email on their computer.
No quibble exchange from then on.
27. april 2026
Besvarelse fra ProCook - York
We're happy to hear that we could resolve the issue with the pan's scratches and facilitate an exchange, even without a receipt. Thank you for your positive feedback!
Besvarelse fra ProCook - York
We appreciate you letting us know our staff member was knowledgeable and that you had great service; it means a lot to our team.
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