Melissa was absolutely fabulous! So lovely, friendly and helpful. She understood what I was looking for and explained the different options available to me. Two of the four products were out of stock... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnits 99/100 McArthurGlen Designer Outlet, St Nicholas Avenue, Fulford, YO19 4TA York, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lovely customer service, staff were very helpful and provided good advice. I am loving my stainless steel pans.
I purchased a pan from yourselfs and was amazed at the quality it holds. I was a first time stainless steel user and its taken three cooks to get used to it. What i have learnt is dont put... Se mere
I recently called into the store at McArthurGlen Designer Outlet to purchase some grey mugs which I had viewed online. They are a good quality for a reasonable price. The assistants in ProCook were al... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Units 99/100 McArthurGlen Designer Outlet, St Nicholas Avenue, Fulford, YO19 4TA, York, Storbritannien
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Staff were incredibly knowledgeable and…
Staff were incredibly knowledgeable and very happy to help.
24. august 2026
Product knowledge
The shop assistant new the differences between the steel knife kitchen sets even though I knew beforehand. Good to hear.
31. august 2026
Great quality knives for a great price
31. august 2026
Bought 4 soup spoons for £10
Bought 4 soup spoons for £10. Excellent in itself. Paid for them and was told that the spoons have a 25 year warranty. Not much else to say -excellent!!
25. august 2026
Found what we wanted and were served by…
Found what we wanted and were served by a smiley lady.
29. august 2026
Great shop for kitchen items
Great shop for kitchen items. The assistant was very helpful knew a lot about the product I was interested in and wasn’t pushy and very professional.
25. august 2026
Very good customer service
24. august 2026
Good quality nice shop pleasant staff…
Good quality nice shop pleasant staff worth a vist good selection
27. august 2026
Had a Asus8 knife for 4 years it got a…
Had a Asus8 knife for 4 years it got a small crack on the shoulder, returned to Designer Outlet York as was an online order, very helpful from the staff found my invoice on the system and offered a replacement Asus10 knife
21. august 2026
Really helpful staff in York
Really helpful staff in York. Nothing was too much trouble. Thank you.
24. august 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Don’t put sticky labels on the metal!!
Purchased 2 mills for salt and pepper, tried everything to get labels off but still left a residue on the metal.., can’t use a scourer as would scratch and even tried WD40!! Main moan is that they ask you for an email address for the receipt and then bombard you with emails..
22. august 2026
Besvarelse fra ProCook - York
We're sorry to hear about the difficulty you experienced with the labels and the residue left on your mills. We also understand your frustration regarding the emails please note you can unsubscribe from the emails by clicking the button.
Used today and wow cut through meat…
Used today and wow cut through meat with no issues, recommend, brilliant
21. august 2026
Very pleased with the product and…
Very pleased with the product and service received by staff members at York McArthur Glen.
Very helpful and pleasant the assistants even found me a chair to sit on in the store due to mobility issues.
21. august 2026
A great store
A great store with lovely helpful staff. I bought a cutlery set which was half price in the sale . I’m really happy with my purchase especially the price
17. august 2026
Helpful staff
21. august 2026
Good quality goods and helpful staff
16. august 2026
The lady serving us was friendly and…
The lady serving us was friendly and knew what she was talking about.
16. august 2026
Dette er Trustpilot
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