Shaun was informative and helpful. He knew his products. A day later I found chips on the non stick range and went back. The you girl initially appeared quite serious but she was very helpful. Would d... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU Leeds, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It's my favorite brand, with a wide range of high-quality product. I really enjoy shopping in this store and the staff is very polite and helpful which makes me enjoy shopping here even more.
Great shop to look around. Products are good quality with a good choice. Staff friendly and helpful offering excellent service. Look forward to visiting again.
Great staff member at your White Rose store who went above and beyond for me ringing round other stores to find stock for me. Polite, Professional and deserves a thank you from her manager and a grate... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU, Leeds, Storbritannien
4,9
Fremragende
668 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra ProCook - White Rose
We are happy to hear that you are pleased with your experience; we appreciate your feedback very much.
Fantastic range of products and very…
Fantastic range of products and very helpful staff
15. marts 2026
Besvarelse fra ProCook - White Rose
We appreciate your positive feedback regarding our helpful staff and fantastic range of products; we are so happy you are pleased!
Great product that I bought
Great product that I bought, no sale on them product, but I asked for alittle knocked offvand the store didn't disappoint.
8. marts 2026
Besvarelse fra ProCook - White Rose
We appreciate you taking the time to leave us this great review! We're so happy to hear you find our staff helpful and enjoy our choices.
Good quality pans
Pro cook is my go-to shop to purchase good quality kitchen products
28. februar 2026
Besvarelse fra ProCook - White Rose
We appreciate you considering us your go-to shop for good quality kitchen products! We're so glad to hear about your positive experience.
Fabulous experience
Not just good products but served by lovely staff. Friendly, helpful and knowledgeable. Nothing too much trouble.
2. marts 2026
Besvarelse fra ProCook - White Rose
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our products and found our staff lovely and helpful.
Besvarelse fra ProCook - White Rose
We appreciate your positive feedback; we are so happy you found our store layout good and that our staff was helpful!
Good customer service white Rose listen to me and…
Good customer service listen to me and advised what was best
18. februar 2026
Besvarelse fra ProCook - White Rose
We appreciate you sharing your experience! We are so happy to hear our team listened and advised you well.
Besvarelse fra ProCook - White Rose
We appreciate your positive feedback; we are so happy you enjoyed our lovely shop and that our staff was friendly!
Besvarelse fra ProCook - White Rose
We appreciate you letting us know our service was helpful and polite, and that you found what you needed!
Excellent customer service
Excellent customer service. Replaced my pans with updated coating without any fuss. Efficient, customer focussed. Will definitely shop at Pro Cook again.
20. februar 2026
Besvarelse fra ProCook - White Rose
We're so happy to hear you experienced excellent customer service! We appreciate your feedback and are glad your pans were replaced without any trouble. We look forward to your future patronage.
Nice staff wanted a new apron and could…
Nice staff wanted a new apron and could not find one bought one in the shop love it
17. februar 2026
Besvarelse fra ProCook - White Rose
We're happy to hear that our staff was nice and you found an apron you love in our shop! Thank you for your positive feedback; we appreciate it!
Besvarelse fra ProCook - White Rose
We appreciate you letting us know our staff was knowledgeable and kind; it means a lot to our team.
Besvarelse fra ProCook - White Rose
We appreciate your positive feedback. We are so happy to hear you find the knife beautifully balanced and perfect in your hand.
Besvarelse fra ProCook - White Rose
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was polite, patient, and extremely helpful for you.
Besvarelse fra ProCook - White Rose
We appreciate your positive feedback regarding our very wide selection and quality; we are so happy you are pleased!
Joanna was really helpful in the white…
Joanna was really helpful in the white rose store, whilst we had some issues online with Pro-Cook and had to travel some distance to get to a shop - the team in leeds made sure things were put right. Thanks Joanna.
10. februar 2026
Besvarelse fra ProCook - White Rose
We're happy to hear that the team in Leeds was able to resolve the online issues you experienced. We appreciate you bringing this to our attention and are grateful for your positive feedback.
The help from the staff was initially…
The help from the staff was initially really good, but once I returned home I realised I had been over charged by £10
2. februar 2026
Besvarelse fra ProCook - White Rose
We appreciate your feedback and are sorry to hear about the overcharge. We will look into this and work to prevent similar issues in the future.
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