Represents great value in a small friendly store. You have to stop yourself buying too much but friendly staff and good to see IRL before you buy also. I did most my shop online weeks before but in pe... Se mere
Lokation
Skift lokationUnit 1001, Montfichet Rd, E20 1EJ London, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Really great choice and value for money products at all price levels. We purchased a set of Nihon Knives. Great quality product, simply but well packaged in recyclable cardboard. We were encouraged... Se mere
The staff at the Westfield Stratford store were very helpful. They were attentive without being overbearing. I usually avoid going into physical shops, but I will look forward to my next ProCook visit... Se mere
A lady called Anisa came up to me to offer help. I was looking for a Japanese inspired knife set for my uncles birthday and a board to match with it. She was super helpful in explaining the knives and... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 1001, Montfichet Rd, E20 1EJ, London, Storbritannien
4,8
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
Great service where the shop assistant went out of his way to make the shopping experience a very pleasant one. Thank you
22. marts 2026
Besvarelse fra ProCook - Westfield Stratford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our shop assistant made your shopping experience pleasant.
The staff was very helpful and polite
The staff was very helpful and polite, and they have a good collection of items.
21. marts 2026
Besvarelse fra ProCook - Westfield Stratford
We appreciate you taking the time to leave us this great review! We're so happy you found our staff helpful and polite and enjoyed our collection.
Good value products
21. marts 2026
Excellent customer service
21. marts 2026
Besvarelse fra ProCook - Westfield Stratford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Lovely selection of products shop has…
Lovely selection of products shop has been well merchandised
The young man that served me was so helpful
19. marts 2026
Besvarelse fra ProCook - Westfield Stratford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our lovely selection of products and helpful service.
One asian boy was in the till
One asian boy was in the till, very polite and friendly.
18. marts 2026
Excellent attention and helpful staff
3. marts 2026
Besvarelse fra ProCook - Westfield Stratford
We appreciate you letting us know our staff was helpful and attentive. We are so happy to hear it!
Gift Hunting then Hunted
amazing experience from everyone each step of the way
bonus star for the gift wrapping service with *some* assistance .. who saved the day
Thank you!!
8. marts 2026
Always a great in store experience
Always a great in store experience, the team is friendly and knowledgeable and have a no pressure approach to selling. Whether making a big or small purchase they’re super helpful.
15. marts 2026
Good experience, expensive products
Experience was great all round, star rating affected by price, very costly place to shop.
14. marts 2026
Besvarelse fra ProCook - Westfield Stratford
We appreciate your positive feedback regarding our good customer service and product; we are so happy you are pleased!
Good product.
7. marts 2026
Besvarelse fra ProCook - Westfield Stratford
We appreciate your positive feedback regarding our great product and helpful staff; we are so happy you enjoyed them!
Besvarelse fra ProCook - Westfield Stratford
We appreciate your positive feedback regarding our very pleasant staff and excellent service; it means a lot to our team.
Bought a dinner set and experience was…
Bought a dinner set and experience was really good. Staff were very attentive and friendly. Also got 20 % off on a current deal so very happy.
1. marts 2026
Besvarelse fra ProCook - Westfield Stratford
We're happy you find our knife sharp and well-balanced! Thank you for your positive feedback; we appreciate it greatly.
Besvarelse fra ProCook - Westfield Stratford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great Products, Great Staff…
It’s a great store to buy quality products, without breaking the bank.
Along with the above, the thing that really impressed me was the quality of the staff. Hugely knowledgeable, friendly and eager to help.
A special mention for Saeeda, who took the time to listen to what we were after, and then offer her advice and insight into the products that would suit us. She explained the little differences between various products, and also (really helpfully) explained how to get the best out of them, and the aftercare required.
Saeeda is a real credit to ProCook!
4. marts 2026
Besvarelse fra ProCook - Westfield Stratford
We're glad you enjoyed your experience and found quality products at great value. We appreciate your kind words regarding our team's knowledge and helpfulness. We're especially happy to hear that a team member provided such excellent assistance. Thank you for your positive feedback!
Dette er Trustpilot
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