Quality products interesting offers I love visting pro cook any store This one specifically was a quick visit and I got lovely durable bowls and pasta plates Very good kitchen containers in... Se mere
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Lokation
Skift lokationUnit 52 London Designer Outlet, Wembley Park Boulevard, HA9 0FD Wembley, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I really wanted to let the head office know that you have amazing staff in your Wembely outlet branch. I received the best service from Mahek and I’ll never forget her support. Honestly I was clueles... Se mere
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We recently purchased a wok pan and a few smaller kitchen items from the ProCook store in Wembley Outlet, and we’re really pleased with our experience. The customer service was excellent—friendly, hel... Se mere
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I when the other day, my experience was one of the greatest , is hard now days to get a great experience awhile shopping especially before ending anyone's shift. Majority who is working in sales,co... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 52 London Designer Outlet, Wembley Park Boulevard, HA9 0FD, Wembley, Storbritannien
4,6
Fremragende
412 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I was looking for a Chinese chef’s…
I was looking for a Chinese chef’s cleaver, and this shop had a wonderful one exactly what I needed. The staff were very kind and helpful. Highly recommend!
22. februar 2026
Besvarelse fra ProCook - Wembley
We're so glad to hear that you found the perfect Chinese chef’s cleaver in our shop! We appreciate your kind words regarding our helpful staff, and we thank you for your recommendation!
Besvarelse fra ProCook - Wembley
We appreciate you letting us know you love the knife and its sharpness! We are so glad you are having a positive experience.
Besvarelse fra ProCook - Wembley
We appreciate your positive feedback regarding our lovely store and helpful, friendly staff; we are so happy you enjoyed them!
Great customer service
The service was impeccable very friendly and approachable staff.
17. januar 2026
Besvarelse fra ProCook - Wembley
We appreciate you taking the time to leave us this great review! We are so happy to hear that our service was impeccable and staff friendly.
Pleasant experience
I spoke to a female staff and she helpful and pleasant. It was a short visit but I was happy with products I found. Cookie cutter alphabet at the price of £1 was a real find. I will use it a lot.
8. februar 2026
Good prices ,good quality⭐️⭐️⭐️⭐️⭐️
10. februar 2026
Besvarelse fra ProCook - Wembley
We appreciate your positive feedback on our good prices and quality; we are delighted you are so pleased with your purchase!
Friendly and a good experience
10. februar 2026
La gentillesse du personnel
La gentillesse du personnel malgré nos langues étrangères différentes , elles connaissent parfaitement les produits de leur boutique et celle des concurrents,
3. februar 2026
Reliable products
Reliable products, although expensive and not affordable for someone like me.
6. februar 2026
They forgot to pack my knife and I…
They forgot to pack my knife and I shipped the pack without the knives. I lost £70. They refused to compensate that amount to ship again
22. januar 2026
Besvarelse fra ProCook - Wembley
We regret that the knife was missing from your order, and you incurred extra shipping costs. We'll review your order to prevent this issue from recurring.
Fantastic customer service
Fantastic customer service, product choice and availability
26. januar 2026
Besvarelse fra ProCook - Wembley
We appreciate you taking the time to leave us this great review! We're so happy you liked our customer service, products, and availability.
Induction pans
I could not believe the selection and quality of pans and utensils ProCook stocked.
I ended up buying induction pan in green to match my kitchen decor.
I can't wait to go back and get more.
20. januar 2026
Besvarelse fra ProCook - Wembley
We're happy to hear that our assistant helped you find the exact pan you required. Thank you for your positive feedback!
Besvarelse fra ProCook - Wembley
We appreciate your positive feedback! We are so happy you enjoyed our store and the great quality kitchen items we stock.
Jay was fantastic
Jay was fantastic, he explained the difference between the two sets of pots we were debating on buying. He explained what guarantees were and how they worked. Jay was fantastic and very helpful.
12. januar 2026
Perfect!!!!
10. januar 2026
Besvarelse fra ProCook - Wembley
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Besvarelse fra ProCook - Wembley
We appreciate you taking the time to leave us this great review! We're so happy you found our staff delightful and helpful.
Waste of money. After a short while, they break in half
I purchased Reactive Glaze Oven to table set in grey on 24/11/2025 and after just a few uses in the oven, one of them broke in half which resulted in my meal being dried out.
I do not recommend
Try to find those old time ones which are normally found in markets like shepherds Bush market etc.
The set I bought came in 3 sizes and it cost me £29.10 whereas you’d get a longer lasting set of 3 for around £15 in a market.
Another issue is their stainless steel pots.
They burnt my food. I’m guessing they too are not made with good materials.
24. december 2025
Uopfordret anmeldelse
Besvarelse fra ProCook - Wembley
Thank you for your feedback, please can you supply the requested information so that we can look into this further.
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