The best cookware products in the Uk and at a reasonable price. Pure quality, you cant get any better than Procook, plus, they give you 25 yrs guaranteed, which only cement the quality of their produ... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit C - 21, Tottenham Court Road, W1T 1BJ London, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had an issue with a gift voucher when trying to order online and it was quickly resolved by the shop assistants. I was then able to complete the purchase of Rochelle Glasses, which are so elegant.
Virksomheden har svaret
What a great company! I always enjoy going into store because staff are soo friendly and always eager to help! On my last visit I was perusing for your stainless steel utensil set which I was advised... Se mere
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I'm Clarisse, recently I bought knives package at Tottenham Court Road. I love the quality, items very professional, good deal of the guarantee which is 25 year, good price, good customer service, s... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit C - 21, Tottenham Court Road, W1T 1BJ, London, Storbritannien
4,8
Fremragende
411 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
excellent customer service experiences.
excellent customer service experiences.
Thank you
2. juni 2025
Besvarelse fra ProCook - Tottenham Court Road
We appreciate your feedback! We are happy to hear that you had excellent customer service experiences. Thank you for taking the time to share.
The best cookware products in the Uk…
The best cookware products in the Uk and at a reasonable price. Pure quality, you cant get any better than Procook, plus, they give you 25 yrs guaranteed, which only cement the quality of their products. I went there last month and again on June 1st to get two more pots.
Lovely staff, very helpful.
1. juni 2025
Besvarelse fra ProCook - Tottenham Court Road
We appreciate your kind words! We're happy to hear that you find our cookware to be of the best quality and reasonably priced. It's great to know that you value our 25-year guarantee and that our staff were helpful during your visits.
nice people with a real interest
30. maj 2025
Besvarelse fra ProCook - Tottenham Court Road
We appreciate you taking the time to share your positive experience with us!
Besvarelse fra ProCook - Tottenham Court Road
We're delighted to hear you find our products great and of excellent quality. Thanks!
Besvarelse fra ProCook - Tottenham Court Road
We're glad you had a good experience! We appreciate your feedback on our well-displayed goods and our quick, efficient service.
Besvarelse fra ProCook - Tottenham Court Road
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Besvarelse fra ProCook - Tottenham Court Road
We're happy to hear that our team member provided you with a detailed explanation. We appreciate your positive feedback!
Great advice, one stop shop for kitchen supplies
Great customer service, gave excellent advice while I spent ages deliberating.
13. maj 2025
Besvarelse fra ProCook - Tottenham Court Road
We appreciate your feedback and are so glad our customer service and advice were helpful during your decision-making!
Reasonable prices and helpful staff.
18. maj 2025
Besvarelse fra ProCook - Tottenham Court Road
We appreciate your review! We're glad you found our prices reasonable and our staff helpful.
Very helpful nice store found what I…
Very helpful nice store found what I wanted and prices were good
16. maj 2025
Besvarelse fra ProCook - Tottenham Court Road
We're happy to hear you found what you wanted at a good price and that our service was helpful. Thank you for your review!
Got out once again with exactly what I…
Got out once again with exactly what I needed thanks to the kind helpful assistance.
13. maj 2025
Besvarelse fra ProCook - Tottenham Court Road
We're glad you received the assistance needed! Thank you for your positive feedback.
Great Care Given to a Customer I had an issue with a gift voucher when…
I had an issue with a gift voucher when trying to order online and it was quickly resolved by the shop assistants. I was then able to complete the purchase of Rochelle Glasses, which are so elegant.
15. maj 2025
Besvarelse fra ProCook - Tottenham Court Road
We're happy to hear that our shop assistants quickly resolved the issue with your gift voucher, and that you were able to purchase the Rochelle Glasses. Thank you for your positive feedback.
Besvarelse fra ProCook - Tottenham Court Road
Thank you for your kind review! We are so pleased to hear that you found our staff helpful and enjoyed shopping with us. We strive to provide a welcoming and enjoyable experience for all our customers.
Besvarelse fra ProCook - Tottenham Court Road
We appreciate you sharing your experience. We're glad the advice about knives was helpful!
Excellent staff and quality products
5. maj 2025
Besvarelse fra ProCook - Tottenham Court Road
Thank you for your kind words! We appreciate your feedback and are glad you found our staff helpful and our products to your liking. We strive to provide excellent customer service and offer a wide selection of quality items.
products and with best quality always…
products and with best quality always high recommended xx
1. maj 2025
Besvarelse fra ProCook - Tottenham Court Road
Thank you for your kind words and recommendation! We appreciate your support and are glad you're happy with the quality of our products.
Besvarelse fra ProCook - Tottenham Court Road
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Besvarelse fra ProCook - Tottenham Court Road
Thank you for your kind words! We're delighted to hear you enjoyed our products and the service you received. Your feedback is important to us.
Besvarelse fra ProCook - Tottenham Court Road
Thank you for your kind review! We are delighted to hear that you enjoyed your experience with us. We strive to provide a welcoming and well-organized store with a wide selection of items, and we are glad that our service met your expectations. Your feedback is greatly appreciated.
The customer service was great !
25. april 2025
Besvarelse fra ProCook - Tottenham Court Road
We appreciate you taking the time to share your positive experience. We're delighted to hear that you were happy with our customer service team. We strive to provide exceptional service to all our customers, and your feedback means a lot to us.
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