Fantastic customer service, the 2 ladies in the talke store were brilliant, I walked in when the store opened and helped me look for what I wanted, they were very friendly and were great to talk to, t... Se mere
Lokation
Skift lokationUnit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD Stoke-on-Trent, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Friendliness and knowledge of sales assistant. We were looking for a pan to boil beetroot and there was one pan left at a reduced price = result!!
Frying pan number 3. First one completed damaged and replaced. Number 2 using it made me totally stressed out - I know! Solution was number 3, non stick, perfect omelette! The staff at my local store... Se mere
Well I have only just started using the pans and I do love them now I know what oils to use they are very easy cook in, clean and look good
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD, Stoke-on-Trent, Storbritannien
4,9
Fremragende
677 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful and friendly staff as usual in…
Helpful and friendly staff as usual in this store much appreciated.
24. august 2026
Very good shop.
I found exactly what I was looking for and the staff were very helpful and polite.
The price of the item I bought was very good also. Good shop! 👍
22. august 2026
Friendliness and knowledge of sales…
Friendliness and knowledge of sales assistant. We were looking for a pan to boil beetroot and there was one pan left at a reduced price = result!!
22. august 2026
Fantastic customer service
Fantastic customer service, the 2 ladies in the talke store were brilliant, I walked in when the store opened and helped me look for what I wanted, they were very friendly and were great to talk to, thank you.
22. august 2026
Great service 5 star
18. august 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
6 stars
I was unsure which knife set as there was so many amazing sets on display
The lady who helped was fantastic and her knowledge was a great help to sort my purchase.
She is a real credit to the Talke branch
16. august 2026
Besvarelse fra ProCook - Talke
We're so pleased to hear our team member's knowledge was a great help in choosing your knife set. We're delighted to know they are a real credit to the branch!
Well I have only just started using the…
Well I have only just started using the pans and I do love them now I know what oils to use they are very easy cook in, clean and look good
14. august 2026
Besvarelse fra ProCook - Talke
We're so pleased to hear you're enjoying your new pans! It's wonderful that you find them easy to cook with, clean, and that they look great in your kitchen.
The staff are absolutely amazing very…
The staff are absolutely amazing very polite and very helpful the shop is well stocked with amazing items and very reasonable prices even better now there is a sale on and the service I was provided with I'd give them 💯 %
11. august 2026
Besvarelse fra ProCook - Talke
We're so pleased to hear our staff were amazing, polite, and helpful! It's wonderful that you found our shop well-stocked with amazing items at reasonable prices, especially with the sale on. We appreciate your perfect rating!
Besvarelse fra ProCook - Talke
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Pots & Pans
Very helpful staff and friendly. Easy experience and exchanged the frying pan for the larger pan with no problem.
5. august 2026
Besvarelse fra ProCook - Talke
We're so pleased to hear you had an easy experience and that our staff were very helpful and friendly with your exchange! Thank you for your kind words.
Brilliant stainless steel pan
Checked website for the item I was looking for. Decided to go check it out in my nearest store at freeport. Found what I was after. Spoke to sales lady I think her name was Tracey, to see what she recommended and advised on. Chose my stainless steel pan. So worth the 60 I spent on it. Going to invest in the full set I think. Brilliant experience from the store and staff were very helpful. Definitely going back again
2. august 2026
Besvarelse fra ProCook - Talke
We're delighted to hear about your excellent experience at our Freeport store! It's wonderful that our team member provided such helpful advice, leading to your satisfaction with your new pan. We're thrilled you're considering investing in the full set and look forward to your next visit.
Besvarelse fra ProCook - Talke
We appreciate your positive feedback regarding our service and the excellent value you found. We are delighted to know you had a great experience.
Really friendly helpful staff
31. juli 2026
Talke shop staff are always excellent…
Talke shop staff are always excellent and very knowledgable - only place I shop. Well done all.
27. juli 2026
Procook Staff
An excellent service by the staff. Attention to detail and very helpful.
29. juli 2026
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