We came into ProCook intending to buy several items. While looking at saucepans a sales assistant asked if we needed any help,we did. He then advised us about the saucepans. When we returned after dec... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ Swindon, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We fell upon the store nor realising there was one in Swindon. Lots of selection, and space to browse all on display. Excellent customer service that was greatly appreciated.
Went into Procook at Swindon designer outlet today and decided to look at some knives for my mum and stepdad whose original set was like something from the 70's and blunter than a butter knife. A real... Se mere
Virksomheden har svaret
Very good quality and value for money. Good size stock pot. Would have loved if this size was made in tri-ply. The Frying pan is amazing too. Even heat distribution and food does not stick to the pan... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ, Swindon, Storbritannien
4,9
Fremragende
606 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful friendly staff
Very helpful friendly staff! They had great knowledge of the knives we were looking at!
Definately recommend a visit!
25. september 2025
Besvarelse fra ProCook - Swindon
We're so happy to hear that our staff was friendly and helpful and had great knowledge of the knives you were looking at! We appreciate your recommendation!
Went into Procook at Swindon designer…
Went into Procook at Swindon designer outlet today and decided to look at some knives for my mum and stepdad whose original set was like something from the 70's and blunter than a butter knife. A really helpful young lady whose name I believe was Glendria, helped me to decide by letting my try out different knives and I finally settled on a set she suggested which was close to what my parents had but MUCH sharper and a nice set with a traditional wooden block. I just wanted to thank Gelndria for her patience and help. Will definitely shop there again.
30. september 2025
Uopfordret anmeldelse
Besvarelse fra ProCook - Swindon
We're glad you enjoyed your experience at our Swindon store. It's great to know our team member was so helpful in finding the perfect knife set. We appreciate you taking the time to share your positive feedback and hope to see you again soon.
Besvarelse fra ProCook - Swindon
We appreciate you letting us know about the nice service and helpful advice you received; it means a lot to our team.
quick no mucking about and straight…
quick no mucking about and straight forward service
many thanks.
24. september 2025
Besvarelse fra ProCook - Swindon
We appreciate you taking the time to leave us this great review! We are so happy to hear you received quick and straightforward service.
I needed an extra small saucepan the…
I needed an extra small saucepan the same as the one I have, went into the pro cook shop ,the staff showed me the exact pan I needed, perfec
25. september 2025
Besvarelse fra ProCook - Swindon
We're happy to hear that our staff could assist you in finding the exact saucepan you needed. Thank you for sharing your positive experience with us!
Excellent customer service
25. september 2025
Besvarelse fra ProCook - Swindon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Problem with a frying pan
I took a frying pan into the shop because the surface was peeling. The manger and a colleague could not have been more helpful. The item was replaced without any hassle.
25. september 2025
Besvarelse fra ProCook - Swindon
We're happy to hear that the team was helpful when replacing your frying pan. We appreciate you taking the time to share your positive experience with us!
Besvarelse fra ProCook - Swindon
Thank you for your kind words! We're thrilled to hear that you're happy with your USB grinder. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Besvarelse fra ProCook - Swindon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Server was very helpful
Server was very helpful. He listened and then shared his knowledge.
Finally he help me to my car.
Thank you for great service.
23. september 2025
Besvarelse fra ProCook - Swindon
We're so pleased to hear that our team member was helpful and shared their knowledge with you. We appreciate you mentioning the assistance you received to your car. Thank you for your feedback!
Besvarelse fra ProCook - Swindon
We appreciate you letting us know our staff was helpful and our service was great for you. Thank you for your positive feedback!
Besvarelse fra ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy to hear you liked our well-stocked shop and helpful staff.
Besvarelse fra ProCook - Swindon
We appreciate you letting us know that our staff provided great service. Thank you for your positive feedback; we are so happy!
Great service great product
Great service great product, the staff in the Swindon shop were excellent!
19. september 2025
Besvarelse fra ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our service and products and found our staff excellent.
The workers were nice and helpful
The workers were nice and helpful, products even better and i found a lot of items there which i did not find on other stores in the same building.
18. september 2025
Besvarelse fra ProCook - Swindon
We're so happy to hear that you found our workers nice and helpful, and our products even better! We appreciate you noticing the variety of items we offer.
Besvarelse fra ProCook - Swindon
We appreciate you letting us know that our staff was helpful to you. Thank you for your positive feedback; we are so happy!
Very good experience
Good quality products and great service. Very helpful, friendly and informative staff. Shop was also well stocked.
11. september 2025
Besvarelse fra ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our products good quality and our staff helpful.
Best shopping experience in a long time
We came into ProCook intending to buy several items. While looking at saucepans a sales assistant asked if we needed any help,we did. He then advised us about the saucepans. When we returned after deciding what set we wanted he was a further help, checking did we want non stick frying pan or not. Then advised us on knives and sharpener, utensils and offers.
13. september 2025
Besvarelse fra ProCook - Swindon
We're happy to hear that our sales assistant was helpful during your visit. It's great to know the advice on saucepans, knives, and utensils was beneficial to you. Thank you for your positive feedback!
Very helpful staff
6. september 2025
Besvarelse fra ProCook - Swindon
We appreciate your feedback! We are so glad you experienced great and pressure-free customer service; thank you for letting us know.
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