Purchased 2 great utility knives from pro cook elite range. Very well made with solid handles and sturdy razor sharp blades. Wonderful staff very informative about products on sale ..will definitely b... Se mere
Lokation
Skift lokationUnit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was looking for some Steak knives without rivets in the handles. (As I had previously looked in Amazon despite being a customer of theirs for over 30 years and aged 72 they needed age verification... Se mere
Virksomheden har svaret
Great service as always from the staff at Springfields outlet shop. A huge choice of pans but we were guided by staff as i have an induction hob. I chose the Professional Stainless Steel Sauteus... Se mere
Virksomheden har svaret
Visited ProCook in Springfield’s Designer Village, Spalding, and honestly couldn’t fault it. The staff were incredibly friendly and welcoming, and more than happy to help with anything I needed. The... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, Storbritannien
4,9
Fremragende
857 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful staff but helping customers…
Helpful staff but helping customers means queuing at till!!
16. december 2025
Besvarelse fra ProCook - Spalding
We appreciate your feedback. We're glad our staff was helpful. We'll review our checkout process to improve customer experience.
POLITE HELPFUL STAFF
13. december 2025
Besvarelse fra ProCook - Spalding
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Besvarelse fra ProCook - Spalding
We're happy you found our shop lovely and appreciate the good range of items we offer. Thank you!
Besvarelse fra ProCook - Spalding
We appreciate your positive feedback! We are so happy to hear that you liked our well-stocked shop, reasonable prices, and helpful staff.
Good purchase
Saucepans look good, we have only used them a couple of times so far. Scrambled eggs got a bit stuck in the small pan, but came off in dishwasher. Draining lid is very useful and they heat up well; we have an induction hob, so start them off on low heat as you would a ceramic pan. I've not used the ceramic frying pans yet.
We chose these over the over the other stainless steel sets because of the heat proof silicone handle, draining lid and weight of pan which was not too heavy. So far we are pleased with them. Purchased on sale with blue light card, so price was very reasonable.
The salesperson was very helpful at Spalding going through the four ranges we were interested in which helped us to make a decision.
12. december 2025
Besvarelse fra ProCook - Spalding
We're glad you're pleased with the saucepans, especially the draining lid and silicone handles. We appreciate your feedback about the eggs sticking and will consider this. We're happy the salesperson was helpful! Thanks for sharing your experience.
Besvarelse fra ProCook - Spalding
We appreciate your positive feedback! We are so happy you found our staff friendly and helpful and that you had excellent service and great value.
Great customer service and good quality…
Great customer service and good quality merchandise
14. december 2025
Besvarelse fra ProCook - Spalding
We appreciate you taking the time to leave us this great review! We're so happy you valued our customer service and merchandise quality.
I arrived bought what I wanted and…
I arrived bought what I wanted and left, a good time was had by all
14. december 2025
Besvarelse fra ProCook - Spalding
We're happy to hear that you had a great experience with us. Thank you for your positive feedback; we appreciate it very much!
Highly recommended!
Beautiful shop displays, wide range of quality merchandise at a fair price and polite helpful staff. Well worth a visit!
12. december 2025
Besvarelse fra ProCook - Spalding
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our displays beautiful and staff helpful.
Brought in store and as all ways staff…
Brought in store and as all ways staff were very helpful.
10. december 2025
Besvarelse fra ProCook - Spalding
We appreciate you taking the time to leave us this great review! We are so happy to hear our staff was very helpful.
Besvarelse fra ProCook - Spalding
We're happy you like our shop and items! Thank you for your positive feedback; we appreciate it greatly.
Staff were very helpful in shop and…
Staff were very helpful in shop and knowledgeable
9. december 2025
Besvarelse fra ProCook - Spalding
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful and knowledgeable.
Great quality
Very helpful and knowledgeable staff
Supply all of your cooking needs in one place
Great quality products at very reasonable prices
13. december 2025
Besvarelse fra ProCook - Spalding
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Really great shop with quality…
Really great shop with quality products. The staff very helpful.
11. december 2025
Besvarelse fra ProCook - Spalding
We appreciate you taking the time to leave us this great review! We're so happy you liked our quality products and helpful staff.
Besvarelse fra ProCook - Spalding
We appreciate your positive feedback; we are so happy you found our shop good and our staff helpful.
Good shopping experience
The shop assistant was very pleasant new her stock
and was helpful.
9. december 2025
Besvarelse fra ProCook - Spalding
We appreciate you taking the time to leave us this great review! We're so happy to hear that our assistant was pleasant and helpful.
Purchased a food processor along with…
Purchased a food processor along with some other items. The food processor didn’t perform well, at all and was unusable as a grater, which it stated it was suitable for.
I requested a refund two days after the date of purchase, due to it not doing what I required it to and was told I wasn’t entitled to one, due to the fact it had been used.
If not fit for purpose, then, as trading standards states, the customer is eligible for a refund. If the attitude and approach to customers doesn’t change, Procook will cease to exist.
Will never buy from the company again.
2. november 2025
Besvarelse fra ProCook - Spalding
Thank you for your review, we are sorry that we couldn't agree to a resolution.
Just what I wanted and the assistant…
Just what I wanted and the assistant was helpful
18. november 2025
Besvarelse fra ProCook - Spalding
We're happy to hear that you got what you wanted, and our assistant was helpful. Thank you for your positive feedback!
Very helpful and knowledgeable staff.
19. november 2025
Besvarelse fra ProCook - Spalding
We appreciate you pointing out our staff's knowledge and helpfulness. Thank you for your feedback!
Helpful on phone abd jn shop
20. november 2025
Besvarelse fra ProCook - Spalding
We're glad our team could assist you well both on the phone and in the shop. Thanks for your feedback.
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