Really nice shop, fantastically helpful staff and good competitive prices. Buy on the high street - not online, you'll miss it when there's no high street left. Shops need customers more than amazon d... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The gentelman serving me was very helpful,he showed me where to find the item i needed,he didnt try to sell me a more expensive item instead he pointed out a great buy 3 items for £10.because of his... Se mere
Virksomheden har svaret
I already loved the products that ProCook produce. Was a great surprise to see a shop open up in The Oracle, Reading just over a year ago. The shop offers a fantastic rangfe of cookware, almost all of... Se mere
Virksomheden har svaret
Purchased cups that were larger than thought. Refund was super easy via shop in Oracle. Great service, two wonderful employees who went extra mile to help us find an alternative and both very knowledg... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 33, The Oracle, RG1 2AH, Reading, England, Storbritannien
- 0118 370 2088
4,8
Fremragende
217 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service
Great customer service, lady serving was very helpful and patient - we will definitely shop there again
8. juli 2025
Besvarelse fra ProCook - Reading
We appreciate your kind review! We're so pleased to hear that you found our service helpful and patient. We look forward to welcoming you back to our store soon!
We've always shopped online for our Pro…
We've always shopped online for our Pro Cook items before but found the new shop in Reading's Oracle on one of our rare trips into the town centre. The staff are impeccable. One of the ladies saw that was walking with a stick and came and took all the things that I picked up back to the counter for me, which made shopping much more comfortable. We will return
11. juli 2025
Besvarelse fra ProCook - Reading
We appreciate you sharing your experience! We're happy to hear that you received such attentive service in our new Reading store. It's great to know that our team made your shopping trip more comfortable, and we look forward to welcoming you back.
Fantastic range of kitchen products to…
Fantastic range of kitchen products to choose from all excellent quality.
5. juli 2025
Besvarelse fra ProCook - Reading
We appreciate your positive feedback! We're so happy you found a fantastic range of excellent quality kitchen products to choose from.
I am happy with my purchase.
I am happy with my purchase. Quality is very good for all the items I bought.
29. juni 2025
Besvarelse fra ProCook - Reading
We're happy to hear that you are satisfied with your purchase! We appreciate you letting us know that the quality of the items you bought is very good.
Besvarelse fra ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Besvarelse fra ProCook - Reading
We appreciate you sharing! We're so glad you enjoyed our lovely shop and found our staff friendly during your visit.
Besvarelse fra ProCook - Reading
We appreciate your positive feedback! We're so glad you found our service excellent and friendly, and that you enjoyed our great range of affordable products.
Got just we needed
27. juni 2025
Besvarelse fra ProCook - Reading
We're happy to hear that you got what you needed! Thank you for your positive feedback; we appreciate it.
Welcoming and approachable
Welcoming and approachable. Helpful; willing to show me an item on the shop floor and patient while I considered my purchases.
22. juni 2025
Besvarelse fra ProCook - Reading
We're happy to hear that you felt welcomed and found our team helpful and patient during your shopping experience. Thank you for sharing your positive feedback!
The first time I entered ProCook I was…
The first time I entered ProCook I was met with welcoming from the staff on first day of opening and very friendly staff and helpful to customers I will be happy to share and buy from the store again and telling everyone about the store the quality of service is wonderful my kitchen will be wonderful with ProCook new design
21. juni 2025
Besvarelse fra ProCook - Reading
We're so happy to hear about your positive first experience with us! It's wonderful to know that you felt welcomed by our staff and found them helpful. We appreciate you sharing your experience and recommending us to others. We hope you enjoy your new kitchen design!
Very good everything
20. juni 2025
Besvarelse fra ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
nice shop in reading
I think the shop in reading has many good kitchen products to offer. we were well treated and bought a nice looking water kettle but it is a bit noisy
14. juni 2025
Besvarelse fra ProCook - Reading
We're glad you found appealing kitchen products and were well-treated in our Reading shop. We appreciate your feedback on the kettle's noise. Thank you for your review.
Besvarelse fra ProCook - Reading
We appreciate your positive feedback! We're delighted you appreciate our product selection. Your feedback is valuable to us.
It was great shopping and the employees…
It was great shopping and the employees were helpful
14. juni 2025
Besvarelse fra ProCook - Reading
We appreciate you taking the time to leave us a review! We're so glad you enjoyed shopping and found our employees helpful.
Besvarelse fra ProCook - Reading
We appreciate your positive feedback! We're so glad you are pleased with our great product range and exceptional prices.
Two great hits within days of each other - 10/10
The staff in the Swindon Outlet last week and the staff in Reading yesterday were so very helpful and friendly.
We managed to get all the items we wanted. Thanks
10. juni 2025
Besvarelse fra ProCook - Reading
We appreciate your positive feedback! We're so glad to hear that the teams in both Swindon and Reading were helpful and friendly and that you found everything you wanted. Thank you!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.