A beautiful shop which is well laid out. The range of products is also impressive. More than anything the person who served us was very knowledgeable and very pleasant.
Lokation
Skift lokationUnit 56, Lower Green Mall, Metrocentre, NE11 9YG Gateshead, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Brilliant shop, beautiful displays, well stocked with everything you need. Very polite and helpful staff, Nothing is a problem and eager to assist.
Excellent service. Lots of help to purchase best pans we needed from well very informed member of staff.
Dionne was fantastic in helping us purchase some new knives. Friendly and knowledgable she was only too happy to show us a range of knives. She built lovely rapport with us and even offered to bring a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 56, Lower Green Mall, Metrocentre, NE11 9YG, Gateshead, Storbritannien
4,9
Fremragende
627 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Wonderful experience
Wonderful experience, Dionne gave great customer service and advice on how to get the best from our purchase
22. juli 2026
Very helpful staff
18. juli 2026
Excellent
Excellent company to deal with. Staff are friendly and helpful. Products are really good and great value.
18. juli 2026
Everything was done and well explained…
Everything was done and well explained and service great
11. juli 2026
Excellent advice from staff
The staff in this shop were excellent giving plain and simple advice were extremely helpful and knowledgeable especially in the composition and perfirmance of the different knife and cookware brands
14. juli 2026
Excellent service and fair prices.
12. juli 2026
Helpful staff who know their products
Staff are friendly, helpful and knowledgable.i asked questions about using nonstick on an induction and gave me really useful advice. Delighted with my new purchase
5. juli 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Excellent customer service
Excellent customer service by a salesperson that had a great knowledge and helped me buy a product that met needs and not something that was more than I needed.
7. juli 2026
Besvarelse fra ProCook - Metro Centre
We're so pleased to hear about the excellent customer service you received! It's wonderful that our salesperson's knowledge helped you find the perfect product for your needs.
Helpful staff
The woman in the shop was lovely and a great help. Very knowledgeable, not trying to sell anything i didnt need
Very pleased with my pan, only used once but its the best pan ive used!
6. juli 2026
Besvarelse fra ProCook - Metro Centre
We're so pleased to hear our staff was lovely, knowledgeable, and helpful without being pushy! It's wonderful that you're so happy with your new pan and that it's the best you've used.
Besvarelse fra ProCook - Metro Centre
We appreciate your feedback and are glad you found exactly what you were looking for. We hope to welcome you back again soon.
Excellent
Excellent, staff were helpful, friendly wrapped my products in tissue paper.
Would purchase again.
29. juni 2026
Besvarelse fra ProCook - Metro Centre
We're so happy you found our staff helpful and friendly, and that you appreciated the tissue paper! We look forward to your next purchase.
We stocked store,good offers,friendly…
We stocked store,good offers,friendly helpful staff ,clean store
Thank you
Rosemary Wightman
30. juni 2026
Besvarelse fra ProCook - Metro Centre
We're so glad to hear you enjoyed our well-stocked and clean store, and found our staff friendly and helpful. Thank you for your kind words!
Helpful staff good product
24. juni 2026
Great staff help !
My experience was honestly top notch . I would definitely recommend going to the metrocentre pro cook branch as there staff are so helpful , generous and treat there customers with respect. It seems like they love their job and I’m very pleased / impressed with the service i experienced. In particular , this one worker called Kim and her colleague who I’m not sure what her name was absolutely fab , they gave me such great help , very positive attitude and most importantly the features of the products I wanted . Thank you so much to Kim and her colleague for the outstanding service they provided really thankfully
29. juni 2026
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.