Brilliant shop, beautiful displays, well stocked with everything you need. Very polite and helpful staff, Nothing is a problem and eager to assist.
Lokation
Skift lokationUnit 56, Lower Green Mall, Metrocentre, NE11 9YG Gateshead, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Dionne was fantastic in helping us purchase some new knives. Friendly and knowledgable she was only too happy to show us a range of knives. She built lovely rapport with us and even offered to bring a... Se mere
Virksomheden har svaret
Lovely shop with a wide selection of quality products. I was able to find what I wanted and pleasantly surprised at the good quality and competitive price. Staff were friendly and helpful and I was... Se mere
Virksomheden har svaret
I bought a knife sharpener as a gift as I already have one. The shop assistant was knowledgeable about the product and recommended a cheaper one, I knew what I wanted and we had a good conversation re... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 56, Lower Green Mall, Metrocentre, NE11 9YG, Gateshead, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great quality and absolutely amazing…
Great quality and absolutely amazing customer service couldn’t asked for better very very good experience and employees in the metro centre Gateshead

Besvarelse fra ProCook - Metro Centre
excellent staff and good knowledge of…
excellent staff and good knowledge of product
Quick efficient service
Quick efficient service. Had the one egg frying pan ready to purchase advised not to as unsuitable for induction hob. We have induction hob, information very much appreciated.
Lovely wine glasses and a great…
Lovely wine glasses and a great selection within the store.
Very helpful staff
Very helpful staff, shop always looks pristine and very clean and tidy whenever you pop in
fantastic products, service was great in store!
Honestly I walked in yo the shop at the Metro Centre store on Thursday 17th September, in the morning, maybe around 10:30am and the service was great, was getting some fantastic information about some knives I’ve been interested in and the lady that was at the shop gave a great service and i found what I was looking for, staff, product and service all fantastic - thank you
Helpful assistant in the shop.
Purchased in store and online
Purchased in store and online. Experience very good and products are of a high quality.
Lovely store and helped by a lovely…
Lovely store and helped by a lovely assistant
Very helpful friendly staff.
Very helpful friendly staff.
Nice product, reasonably priced.
Very very helpful staff
Very very helpful staff, knew the product very well. Would go back
Staff member pleasant and helpful
Staff member pleasant and helpful. Accompanied me to item I wished to purchase. Checked how it operated. Purchased it and very happy
Friendliness ofcthe member of staff and…
Friendliness ofcthe member of staff and hiw helpful they were.
Friendly helpful service Good quality…
Friendly helpful service Good quality products
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