Tha Assistants are very knowledgeable about the products that are sold in the shop. You can browse in a comfortable and friendly atmosphere. The products are high quality and a cooks dream. Support... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW South Normanton, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lovely lady helped me when I went in to purchase a knife . The store was clean and pleasant and the prices were good . After much searching through the locked drawer (knives are locked away for securi... Se mere
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The young male store assistant at East Midlands Designer Outlet was very friendly and a great sales person. He is a great asset to you. I came away with 3 items while browsing! I have used my lovel... Se mere
arrived to purchase specific sale item, last one had been sold. Assistant asked if she could help, wr explained our purpose of visit, informed maybe one item at the Chesterfield shop, there was arran... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW, South Normanton, Storbritannien
4,8
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The staff were very friendly
The staff were very friendly, helpful and helped us to choose the best saucepans, pro cook ones, a milk saucepan and a frying pan which are all really good quality, and we went for some more small ones for our induction hob we'd had in our new kitchen, so we bought some more of the smaller pro cook ones which we are really happy with great service 😀
6. juni 2026
The lady assistant was very obliging
The lady assistant was very obliging, knowledgeable and chatty. Very good to deal with, thank you.
1. juni 2026
Fantastic customer service in the shop
Fantastic customer service in the shop. The lady was extremely helpful and didn't complain when I kept changing my mind. Very happy with the saute pan and knives that I bought. I would happily visit again.
23. maj 2026
Great staff and quality products
The staff were lovely, friendly and helpful. The products were good quality
3. juni 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Staff were very helpful and friendly
Staff were very helpful and friendly, excellent customer service
1. juni 2026
Besvarelse fra ProCook - Mansfield
We are so glad our staff was helpful and friendly, providing excellent customer service. We appreciate your kind words!
Lisa was fantastic start to finish
Lisa was fantastic start to finish. Went in to look whilst shopping, explained what I wanted and nothing was too much trouble. Spent a while with me showing me diffrent knives, letting me try them, and explaining the diffrences to me. She is a credit to Procook. Ann was brilliant also 😎 Settled on a set of Aus10 knives, which so far I love, and make cooking so much easier. Hopefully they stand the test of time. The 25 year garentee means they should.
28. maj 2026
Excellent and non pushy service
Excellent and non pushy service. The store was clean and the displays enticing. Was easy to find the knife my daughter wanted as a gift from the clear Perspex display wall. I live miles away but will definitely return & recommend to friends.
31. maj 2026
Always a good range of product and very…
Always a good range of product and very pleasant staff
27. maj 2026
Besvarelse fra ProCook - Mansfield
We're glad you enjoyed our products and found our staff pleasant!
Besvarelse fra ProCook - Mansfield
We truly appreciate your kind words.
Absolutely will use again
Your colleague was very helpful and demonstrated the knives, allowing me to use the different knives to find the ones I was comfortable using. ProCook is now our go to shop for kitchen stuff.
30. maj 2026
Besvarelse fra ProCook - Mansfield
We're so pleased you had such a positive experience with our team member and found the perfect knives! We're glad we're your go-to for kitchen essentials.
Besvarelse fra ProCook - Mansfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Went looking for a item they had it in stock used it several times and it does the job
Went looking
29. maj 2026
Besvarelse fra ProCook - Mansfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very nice and friendly staff
29. maj 2026
Besvarelse fra ProCook - Mansfield
We appreciate your kind words.
Great staff…
Their staff at East Midlands Designer Outlet are so helpful and knowledgeable, especially Lisa. Their products are brilliant and good value for money.
28. maj 2026
Uopfordret anmeldelse
Besvarelse fra ProCook - Mansfield
We're so happy to hear our team was helpful and knowledgeable! We appreciate you recognizing our brilliant products and good value.
Great product, helpful staff…
Really pleased with the stainless steel saucepans I purchased. The member of staff who assisted me was lovely and very knowledgeable.
27. maj 2026
Besvarelse fra ProCook - Mansfield
We're so happy you're pleased with your saucepans and found our team member lovely and knowledgeable! Thank you for your kind words.
Did ask about discount she just said…
Did ask about discount she just said you get it on app or something...not ill show you or let me do it b4 i paid...
Came earlier this yr for set of knifes,that customer service was above n behond hence i came back....knives are brilliant !
24. maj 2026
Besvarelse fra ProCook - Mansfield
We appreciate your feedback and are glad you enjoy our knives. We're sorry to hear about the recent discount inquiry experience. We are reviewing our customer service approach to ensure consistency.
A great customer service and had good…
A great customer service and had good knowledge of the pan set that we bought.
24. maj 2026
Besvarelse fra ProCook - Mansfield
We're so glad our team provided great service and knowledge about your pan set! Thank you for your feedback.
Besvarelse fra ProCook - Mansfield
We appreciate your kind words.
Served by a really lovely lady
Served by a really lovely lady! Excellent product range, good prices, and attentive customer service :)
25. maj 2026
Besvarelse fra ProCook - Mansfield
We're so glad you enjoyed our product range and found our customer service attentive. We appreciate your kind words!
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