We only went in to look around but were bowled over at the quality of dinnerware and the prices on offer. Staff were very helpful and put us under no pressure to buy . Quality and choice was exact.
Lokation
Skift lokationUnit 103 Livingston Designer Outlet, Almondvale Avenue, EH54 6QX Livingston, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Product fit for purpose, great for hot chocolate etc. Good value Aside: a bit annoyed to see a mixer I bought earlier in the month, substantially reduced in price
Virksomheden har svaret
As we are about to have a new kitchen fitted with an induction hob , we were looking to upgrade our pots etc. The assistant in the Livingston store couldn't have been more helpful, explaining the pros... Se mere
Virksomheden har svaret
I cannot praise the staff at the Livingston branch enough, I popped into replace a granite wok which was showing signs of pitting after much use. The assistant said “ but they have a 25 year guarant... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 103 Livingston Designer Outlet, Almondvale Avenue, EH54 6QX, Livingston, Storbritannien
4,9
Fremragende
752 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra ProCook - Livingston
We're glad you enjoyed your experience with our team and selection. Thank you for your positive feedback; it means a lot to us.
Besvarelse fra ProCook - Livingston
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Besvarelse fra ProCook - Livingston
We appreciate your positive feedback! We are so happy to hear you liked our product and staff, and that you found a great price.
Large selection of items so able to…
Large selection of items so able to find out that was suitable for us
13. november 2025
Besvarelse fra ProCook - Livingston
We're happy to hear that you found a suitable item from our large selection. Thank you for your positive feedback; we appreciate it a lot.
Good selection of products
12. november 2025
Besvarelse fra ProCook - Livingston
We appreciate your positive feedback! We're delighted you appreciate our product selection; it means a lot to us.
great selection of quality items
great selection of quality items , friendly non pushy staff
9. november 2025
Besvarelse fra ProCook - Livingston
We appreciate you taking the time to leave us this great review! We're so happy you liked our quality items and friendly staff.
Great Service
Great service for the sale.
No questions when we reurned the item when we discovered we didn't need the product.
11. november 2025
Besvarelse fra ProCook - Livingston
We're glad you were satisfied with the sales service and appreciate that the return was easy. Thank you for your feedback; we value your business.
Besvarelse fra ProCook - Livingston
We appreciate your positive feedback. We are so happy to hear that our staff was helpful and friendly to you.
The staff I dealt with were great
The staff I dealt with were great, we couldn’t find one item and they went out their way to find it.
9. november 2025
Besvarelse fra ProCook - Livingston
We appreciate you taking the time to leave us a review! We're happy to hear that our staff went above and beyond to assist you in finding the item.
The staff were actually fantastic
The staff were actually fantastic. So helpful and knowledgeable. We were able to get everything we needed without feeling pressed for time.
3. november 2025
Besvarelse fra ProCook - Livingston
We're so glad to hear that our staff was helpful and knowledgeable, and that you were able to get everything you needed without feeling rushed. We appreciate your positive feedback!
Friendly helpful staff
6. november 2025
Besvarelse fra ProCook - Livingston
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Besvarelse fra ProCook - Livingston
We appreciate you taking the time to leave us this great review! We are so happy you enjoyed our fabulous service and goods.
Besvarelse fra ProCook - Livingston
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Service in the shop at Livingstone…
Service in the shop at Livingstone Designer Outlet was excellent. They also activated a 2 year guarantee for me areas of leaving it to me when I got home.
The product was also an excellent price.
27. oktober 2025
Besvarelse fra ProCook - Livingston
We're happy to hear that you had an excellent experience at our Livingstone store. We appreciate your positive feedback regarding the service and the product's price. Thank you for taking the time to share your review!
Besvarelse fra ProCook - Livingston
We appreciate your positive feedback! We are so glad you found a good choice of products and got what you wanted.
Besvarelse fra ProCook - Livingston
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great staff interaction
Great staff interaction, very helpful, initially thought the store was out of the product that I had been looking for but another colleague went and checked the stock room and located the item.
Was so thankful for them taking the time to do this as I had checked online and in 3 other stores
19. oktober 2025
Besvarelse fra ProCook - Livingston
We're glad to hear that our staff was helpful and located the item you were looking for. We appreciate you taking the time to share your positive experience with us. Thank you!
Besvarelse fra ProCook - Livingston
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very Impressed With The Produxt Range & Sales Representative
When I visited your store in McArthur Glen Livingston, the sales representative who served me could not have been nice enough, she was very friendly and knowledgeable about the products I purchased, especially stating that the set of steak knifes not being dishwashable as I would have never checked.
15. oktober 2025
Besvarelse fra ProCook - Livingston
We're glad you enjoyed your experience at our McArthur Glen Livingston store. It's great to hear that our sales representative was so helpful and knowledgeable. We appreciate you taking the time to share your positive feedback!
Frying Pan woes
I cant remember the lady's name who served me but that is more me being bad with names than a reflection on her. She was very knowledgeable about the frying pans and helped me select the one I would need. Great service and left very happy!
14. oktober 2025
Besvarelse fra ProCook - Livingston
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding our team member's expertise and assistance in selecting the right frying pan for your needs. Thank you for your feedback!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.