Product fit for purpose, great for hot chocolate etc. Good value Aside: a bit annoyed to see a mixer I bought earlier in the month, substantially reduced in price
Virksomheden har svaret
Lokation
Skift lokationUnit 103 Livingston Designer Outlet, Almondvale Avenue, EH54 6QX Livingston, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As we are about to have a new kitchen fitted with an induction hob , we were looking to upgrade our pots etc. The assistant in the Livingston store couldn't have been more helpful, explaining the pros... Se mere
Virksomheden har svaret
Good quality and good value items. Staff were well informed, helpful and friendly. An excellent place to check out if you like medium to high end cookware.
Virksomheden har svaret
I cannot praise the staff at the Livingston branch enough, I popped into replace a granite wok which was showing signs of pitting after much use. The assistant said “ but they have a 25 year guarant... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 103 Livingston Designer Outlet, Almondvale Avenue, EH54 6QX, Livingston, Storbritannien
4,9
Fremragende
749 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very very pleasant and knowledgeable…
Very very pleasant and knowledgeable staff. A pleasure to shop in this store
4. maj 2026
Besvarelse fra ProCook - Livingston
We appreciate you sharing that our staff was pleasant and knowledgeable. We are glad you enjoyed shopping with us!
The experience was our interaction with…
The experience was our interaction with the staff, they were great and provided all the information we needed to make an informed purchase. There was couple of humours moments which made it all the better. We made a purchase of a set of 8 Contour Kitchen Knives and were very impressed. We had done research on Which? and the staff at ProCook confirmed what we had found out.
4. maj 2026
Besvarelse fra ProCook - Livingston
We're delighted to hear that our team provided such a positive and informative experience, helping you make an informed purchase. It's wonderful that you enjoyed some humorous moments too! Thank you for your kind feedback.
Great store
Great store. The staff are friendly, professional and on hand to offer advice. Great selection of products at very good prices considering the high quality. Very happy with our purchases.
2. maj 2026
Looking for a specific product which…
Looking for a specific product which was available. Staff were helpful at the time of the visit.
24. april 2026
Great item's to choose from service…
Great item's to choose from service first class will be back in shop ty
21. april 2026
Besvarelse fra ProCook - Livingston
We're happy to hear that you enjoyed our selection and service! We appreciate your feedback and look forward to your next visit to our shop.
Staff were really helped us make a…
Staff were really helped us make a choice of the best cookware for us.
15. april 2026
Besvarelse fra ProCook - Livingston
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff helped you choose the best cookware.
New Kitchen
As we are about to have a new kitchen fitted with an induction hob , we were looking to upgrade our pots etc. The assistant in the Livingston store couldn't have been more helpful, explaining the pros and cons of different sets after asking how we cook. Once we had settled on what set we wanted, he mentioned that we could have free delivery on them, which saved having to carry , heavy and bulky items to the car. Overall an excellent shopping experience.
9. april 2026
Besvarelse fra ProCook - Livingston
We appreciate you sharing your shopping experience with us. We're happy to hear that our staff were helpful in explaining the different cookware sets for your new induction hob and that you were able to take advantage of the free delivery.
Customer service was really good and…
Customer service was really good and the discount was amazing on such great knives
20. april 2026
Excellent customer service
Excellent customer service. He explained what the pot was made of and the longevity, durability and if there were any hidden dangerous materials. 🤩
17. april 2026
Staff very helpful got exactly what I…
Staff very helpful got exactly what I was looking for. Always find the staff to be knowledgeable.
17. april 2026
Like the promotion of 3for £10
14. april 2026
Staff very helpful to find what we were…
Staff very helpful to find what we were looking for. Also explained each item shown.
10. april 2026
Besvarelse fra ProCook - Livingston
We appreciate you letting us know about the great purchase and our friendly, informative staff; it means a lot to our team.
Staff were very pleasant and helpful
Staff were very pleasant and helpful.
Shop was well stocked,
Staff didn't put any pressure on us to buy.
11. april 2026
Besvarelse fra ProCook - Livingston
We appreciate your positive feedback! We're so glad to hear that you found our staff pleasant and helpful and that you felt no pressure to make a purchase.
Best service I have ever had in a…
Best service I have ever had in a retail shop, the guy that served me was incredibly knowledgable , patient and informative, very happy with our purchase
3. april 2026
Besvarelse fra ProCook - Livingston
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received the best service and were very happy with your purchase.
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