The store is invitingly and clearly set out. There was a member of staff behind a counter near the entrance and she welcomed me and asked what I was looking for, she then found the item on her scre... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Visited the Hereford store whilst on holiday, looking for a good kitchen knife, after a little help from the young lady in store I purchased the ProCook Contour kitchen knife, I had a try whilst in... Se mere
Excellent service from the staff at Hereford branch. I needed 2 new cooks knives and was able to try them out on tomatoes and potatoes before deciding.
Virksomheden har svaret
I have been served several times at ProCook Hereford, and every experience has been excellent. Luke was extremely kind, polite, and very knowledgeable. He took the time to explain the di... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
UNIT 4, OLD MARKET, HR4 9HX, HEREFORD, Storbritannien
- 01432 656633
4,9
Fremragende
302 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra ProCook - Hereford
We appreciate you sharing your positive experience! We are so happy you found our product and store experience great.
Excellent customer service will buy…
Excellent customer service will buy from them again
18. november 2025
Besvarelse fra ProCook - Hereford
We appreciate you taking the time to leave us this positive feedback! We are so glad you had excellent customer service.
Discount not issued as advertised and…
Discount not issued as advertised and advised by staff. Unfortunately did not realise until we had got home & live over 100miles away.
17. november 2025
Besvarelse fra ProCook - Hereford
We regret that the advertised discount was not applied and that you realized this after returning home. We appreciate your feedback and will address this with our team.
Everyone was very friendly and helpful
12. november 2025
Besvarelse fra ProCook - Hereford
We're so glad to hear that everyone was friendly and helpful! Thank you for your positive feedback; it means a lot to us.
Was looking for a gift for my wife's…
Was looking for a gift for my wife's birthday, manager luke went above and beyond to help show me all the knives he thought would be suitable and picked me a set which was on special offer for a fantastic price. My wife was over the moon.
13. november 2025
Besvarelse fra ProCook - Hereford
We're happy to hear that you found the perfect birthday gift! We appreciate your positive feedback regarding the assistance you received and that your wife was delighted with the knives. Thank you!
Besvarelse fra ProCook - Hereford
We appreciate your positive feedback! We are so happy to hear you found our staff knowledgeable and liked our selection.
Knowledgeable staff
The staff in Pro Cook Hereford have exceeded my expectations yet again. They are friendly, knowledgeable and helpful. I went in with some ideas and came out with two great presents for my son and some useful information.
10. november 2025
Besvarelse fra ProCook - Hereford
We're happy to hear that our team's knowledge and helpfulness exceeded your expectations. It's great you found perfect presents and useful information. We appreciate your positive feedback!
All the workers were very helpful
All the workers were very helpful, and were very professional, with the information about the products .The shop had a big selection and well displayed.
9. november 2025
Besvarelse fra ProCook - Hereford
We're happy to hear that you found our workers very helpful and professional, especially with their product knowledge. We appreciate your positive feedback regarding our big selection and display!
Great service as always.
7. november 2025
Besvarelse fra ProCook - Hereford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Such helpful and knowledgeable staff in…
Such helpful and knowledgeable staff in the Hereford store
9. november 2025
Besvarelse fra ProCook - Hereford
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our Hereford store staff helpful and knowledgeable.
Very happy with the service and help I…
Very happy with the service and help I was given
9. november 2025
Besvarelse fra ProCook - Hereford
We appreciate you taking the time to leave us this great review! We are so happy to hear about the service and help you received.
Great products and a really helpful…
Great products and a really helpful sales assistant. And a good offer.,
8. november 2025
Besvarelse fra ProCook - Hereford
We appreciate your positive feedback! We are so happy you liked our great products, helpful sales assistant, and good offer.
Besvarelse fra ProCook - Hereford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Nice to visit a store
I have shopped online with Procook; this was the first time I had visited a store. There was a huge selection of cookware and it was great to be able to browse and see the actual products. The staff were friendly and helpful.
6. november 2025
Besvarelse fra ProCook - Hereford
We're glad to hear you enjoyed visiting our store and seeing our cookware selection in person. It's great to know our staff were friendly and helpful. We appreciate your feedback!
Besvarelse fra ProCook - Hereford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Besvarelse fra ProCook - Hereford
We're glad you had a great experience with our knowledgeable team. Thanks for your positive feedback; it means a lot to us.
Always buy cooking utensils from pro…
Always buy cooking utensils from pro cook, but usually online. So went to the new shop that opened in Hereford. Lovely shop! Staff super helpful too. Top marks 😊
2. november 2025
Besvarelse fra ProCook - Hereford
We're so happy to hear that you enjoy our cooking utensils and that you had a lovely experience at our new shop in Hereford. We appreciate your positive feedback about our helpful staff!
Besvarelse fra ProCook - Hereford
We appreciate you letting us know about our excellent service and helpful staff; it means a lot to our team.
Great customer service
Great customer service, very helpful .
Good choice of products.
29. oktober 2025
Besvarelse fra ProCook - Hereford
We appreciate you taking the time to leave us this great review! We're so happy you found our customer service helpful and liked our products.
1st time in the new store
1st time in the new store. The staff were really helpful and friendly, we found exactly what we needed.
2. november 2025
Besvarelse fra ProCook - Hereford
We're so glad you enjoyed your first visit to our new store! It's wonderful to hear our staff was helpful and friendly and that you found what you needed.
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