The store is neat and all employees were very professional. (My kitchen tools are all from this store so I met most off the staff🥰)Kitchen ware seems intimidating due to its low price but actually ex... Se mere
Lokation
Skift lokationUnit 53 The Galleria Outlet Centre, Comet Way, AL10 0XX Hatfield, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Visited the Galleria in Hatfield last week to renew some procook knives and pans - This happends rarely as their products are so good. The young lady who served me was so friendly, helpful and very kn... Se mere
Virksomheden har svaret
We bought a measuring Jug from Pro Cook at Hatfield galleria which we did not notice had a crack were the handle joined the bowl. However without a formal request Procook have offered to replace... Se mere
Virksomheden har svaret
We got ProCook pans for our wedding 21 years ago and they've served us very well. So when we got a new induction oven and needed new pans, ProCook wqs the obvious choice. The lady in the shop was extr... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 53 The Galleria Outlet Centre, Comet Way, AL10 0XX, Hatfield, Storbritannien
4,8
Fremragende
309 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra ProCook - Hatfield
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Besvarelse fra ProCook - Hatfield
We appreciate you letting us know our staff was very helpful with the returns; it means a lot to our team.
Besvarelse fra ProCook - Hatfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Polite & efficient service.
23. september 2025
Besvarelse fra ProCook - Hatfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
A great choice of good quality kitchen…
A great choice of good quality kitchen equipment at reasonable prices. I already have some ProCook saucepans, bought several years ago, that have been excellent in use, so this was the obvious place to get a replacement for another brand that had worn out.
17. september 2025
Besvarelse fra ProCook - Hatfield
We're happy to hear that you find our kitchen equipment to be of good quality and reasonably priced. It's great to know your older saucepans have served you well and that you chose us for a replacement. Thank you for your positive feedback.
Great range of items
Great range of items, good prices and very helpful staff. Thanks
4. september 2025
Good customer service
Got a little problem with the order, it was solved by the customer service very quickly and efficiently.
3. september 2025
Besvarelse fra ProCook - Hatfield
We appreciate you taking the time to share your experience. We're so happy to hear that our customer service team resolved the order issue quickly and efficiently!
A little disappointed
Spent £350 on precook products which are a great product but then got an email 2 days later offering 20% bank holiday discount which was frustrating. Contacted customer services and asked if they could honour the extra discount which they wouldn’t
19. august 2025
Besvarelse fra ProCook - Hatfield
We appreciate your feedback. We're sorry to hear about the timing of your purchase and the subsequent discount. We acknowledge your frustration with our policy. We'll review your comments to improve our customer experience.
Staff member was really helpful and…
Staff member was really helpful and nice. Quite tall with long brown hair. I got what I needed when I went in.
28. august 2025
Besvarelse fra ProCook - Hatfield
We're happy to hear that our staff member was helpful and nice during your visit! Thank you for letting us know you got what you needed. We appreciate your feedback!
Great products at great prices
Great products at great prices and great customer service
22. august 2025
Besvarelse fra ProCook - Hatfield
We appreciate your positive feedback! We're so happy you enjoyed our great products, prices, and customer service.
Besvarelse fra ProCook - Hatfield
We appreciate your feedback that our service was well-informed and personal! We are so glad to hear that you are happy with our service.
Chef's Treasure shop
So glad to had find your ProCook so close to us! I found everything I needed in my kitchen 🙌
Definitely will go back for more goodies!
19. august 2025
Besvarelse fra ProCook - Hatfield
We're so glad you discovered our ProCook store nearby! It's wonderful to hear you found everything you needed for your kitchen and plan to return for more. Thanks for your great feedback!
Besvarelse fra ProCook - Hatfield
We appreciate your positive feedback! We're so glad you value our good quality and our value for money.
Great help and nothing was to much when…
Great help and nothing was to much when I asked to see the product.
18. august 2025
Besvarelse fra ProCook - Hatfield
We're happy to hear that you received great help and that we could readily show you the product. Thank you for your positive feedback!
The staff were very helpful
31. juli 2025
Besvarelse fra ProCook - Hatfield
We're happy our staff was helpful. We appreciate you taking the time to leave us this positive feedback!
Besvarelse fra ProCook - Hatfield
We appreciate you taking the time to leave us this great review! We are so happy to hear that you found our staff helpful and our store clean.
Dette er Trustpilot
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