The store had moved without altering contact details online. I contacted another store for advice; they contacted the store immediately - who got back to me in minutes. I asked them to put an item a... Se mere
Lokation
Skift lokation7-11 Princes Street, HG1 1NG Harrogate, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good range of kitchen products and excellent staff who have good knowledge of those products. New Harrogate shop was very helpful without being pushy. My only negative is the endless sales and speci... Se mere
First time customer and very impressed with the store the staff were very welcoming and helpful fully stocked shelves and very very clean and very good quality and prices
I returned a faulty cafetière to the Harrogate store. The customer service was fantastic, I selected a different cafetière which I am very pleased with.
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
7-11 Princes Street, HG1 1NG, Harrogate, Storbritannien
4,9
Fremragende
335 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra ProCook - Harrogate
We appreciate your positive feedback regarding our helpful staff and great products; we are so happy you enjoyed them!
I like your own branded products and…
I like your own branded products and you generally have a good selection of alternatives.
8. november 2025
Besvarelse fra ProCook - Harrogate
We're happy to hear that you appreciate our own branded products and the variety of alternatives we offer. Thank you for your positive feedback!
Besvarelse fra ProCook - Harrogate
We appreciate you letting us know our staff was helpful and gave great advice! We are so happy to hear it.
Exceptional customer service.
I went into the Harrogate store and couldn’t be happier. Georgina was amazingly helpful and able to answer my questions. She also understood and was caring of my Tourette’s. She was professional, courteous and a delight to talk to. A perfect example of customer service. The Damascus knife I bought is very well made, sharp out of the box and frankly beautiful. Very impressed with both product and especially the service.
29. oktober 2025
Besvarelse fra ProCook - Harrogate
We're happy to hear about your positive experience in our Harrogate store. We appreciate your kind words regarding the helpfulness and understanding shown to you. It's great to know you're impressed with the knife and the service you received. Thank you!
Besvarelse fra ProCook - Harrogate
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Besvarelse fra ProCook - Harrogate
We appreciate you sharing! We're glad you enjoyed our shop and products during your visit.
Besvarelse fra ProCook - Harrogate
We appreciate your positive feedback. We are so happy you enjoyed our great range of products and found our staff helpful and polite.
Good staff, good products
Really good customer service. Staff are very knowledgable about the produce. The kitchenware is very good value for money
18. oktober 2025
Besvarelse fra ProCook - Harrogate
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received good customer service and found our kitchenware good value for money.
Besvarelse fra ProCook - Harrogate
We appreciate your positive feedback on our excellent products and service; we are so happy you are pleased!
Helpful and knowledgeable staff,
7. oktober 2025
Besvarelse fra ProCook - Harrogate
We appreciate you letting us know our staff was helpful and knowledgeable. We are so happy to hear it!
Besvarelse fra ProCook - Harrogate
We're glad we had most of what you wanted at a fair price. We appreciate your positive feedback and your time!
Very helpful and friendly staff
Very helpful and friendly staff. Helped me select the pans I wanted and explained what came with what
4. oktober 2025
Besvarelse fra ProCook - Harrogate
We appreciate you taking the time to share your positive experience. We're so happy to hear that our staff were helpful and friendly in assisting your selection.
Besvarelse fra ProCook - Harrogate
We're happy to hear that you had a positive experience with our product, staff, and guarantee process. Thank you for your feedback.
Good range of kitchen products
Good range of kitchen products, and very helpful staff.
19. august 2025
Besvarelse fra ProCook - Harrogate
We appreciate your positive feedback. We are so happy you liked our range of kitchen products and found our staff very helpful.
Great customer service
Great customer service. Had picked up the wrong cookware in the store and exchanged it no issue. Used for the first time and feels great quality. Will definitely buy again when I need to replace entire pan set
21. august 2025
Nicely set out store
Nicely set out store
Good Quality Proy
Very helpful and knowledgeable staff
7. august 2025
Besvarelse fra ProCook - Harrogate
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our store layout, product quality, and helpful staff.
Friendly staff with good knowledge and…
Friendly staff with good knowledge and a willingness to help.
1. august 2025
Besvarelse fra ProCook - Harrogate
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our staff friendly, knowledgeable, and helpful.
Very pro active and helpful staff
1. august 2025
Besvarelse fra ProCook - Harrogate
We appreciate you letting us know that our staff was proactive and helpful! We are so glad to hear it.
Besvarelse fra ProCook - Harrogate
We appreciate your positive feedback! We're so glad to hear that you found our staff friendly and helpful and enjoyed our excellent range of products.
Staff very helpful.
Staff very helpful.
Great choice of products to suit a variety of budgets.
Got just what I needed
16. juli 2025
Besvarelse fra ProCook - Harrogate
We're so glad to hear that our staff was helpful and that you found a great choice of products to suit a variety of budgets! We're happy you got just what you needed.
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