We only went in to buy a frying pan and guess what? We found one we liked at the price we felt was right and so we took the plunge and got it. The shop assistant was male and friendly. We hope the p... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A very big shout out for the lovely man who helped us so efficiently today (think his name is Alex?). Very knowledgeable and helpful... Will definitely visit again. Thank you so much ...
I had a complex issue to sort, the staff were clearly experienced, extremely considerate to my needs and objectives, I had a thoroughly pleasurable time shopping and got what I needed. It turned a str... Se mere
Bought a new frying pan (£40) assistant who served me was friendly and knowledgeable. I cook on an Aga so was recommended suitable product (not pushed into buying most expensive Pan). Friendly staff a... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
48 High Street, GU1 3ES, Guilford, Storbritannien
- 01483 954588
4,8
Fremragende
352 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful assistant in your…
Very helpful assistant in your Guildford shop. He really knew the products well.
28. april 2026
Besvarelse fra ProCook - Guildford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our assistant helpful and knowledgeable.
Excellent service with sound advice on…
Excellent service with sound advice on products.
22. april 2026
Besvarelse fra ProCook - Guildford
We appreciate you sharing that our service was excellent and our advice was sound; it means a lot to our team!
I was so excited to have purchased my…
I was so excited to have purchased my wok only to get home to find imperfections around the side.I will be phoning your Guildford store today for a chat and to find out if they have stock so that I can exchange it.I would suggest that your staff remove packaging when a purchase is made to check the quality.
25. april 2026
Besvarelse fra ProCook - Guildford
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
I asked for advice on buying a fry pan
I asked for advice on buying a fry pan. The shop assistant new the products and I bought what I was looking for
23. april 2026
Besvarelse fra ProCook - Guildford
We're happy to hear that our shop assistant's expertise helped you find the perfect fry pan. We appreciate you taking the time to share your positive experience!
Excellent service friendly staff
17. april 2026
Besvarelse fra ProCook - Guildford
We appreciate you letting us know our staff was friendly and the service excellent; it means a lot to our team.
To experience, real customer value
I had a complex issue to sort, the staff were clearly experienced, extremely considerate to my needs and objectives, I had a thoroughly pleasurable time shopping and got what I needed. It turned a stress into a good experience. I'll definitely be back when I move to kit out my new home. Great advocates for the business
22. april 2026
Besvarelse fra ProCook - Guildford
We appreciate you letting us know about your experience! We're so happy we could answer your questions and help you buy the correct product.
Excellent Customer Service
The young man in the shop was exceptionally helpful and informative. Excellent customer service.
15. april 2026
Helpful staff
16. april 2026
Good old fashioned retail quality. it was like John Lewis used to be
The mechandising of products is good and the 3 for £9 on utensils was a nice surprise when went to pay.
Three times we were asked. "Can I help you to find anything in particular" but what we like about Procook is just the fun of browsing just to see what Kitchen gadgets are out there, that might improve the cooking experience. It's a bit like the Betterware catologue you just want to flick through incase your missing out.
10. april 2026
Very helpful service from team who were…
Very helpful service from team who were knowledgeable and keen to help
13. april 2026
Good shopping experience
Bought a new frying pan (£40) assistant who served me was friendly and knowledgeable. I cook on an Aga so was recommended suitable product (not pushed into buying most expensive Pan). Friendly staff and good shopping experience.
8. april 2026
Very helpful staff & very knowledgeable.
8. april 2026
The attendant was truly helpful and…
The attendant was truly helpful and told us honestly what to expect from different tools. First good sales staff I seen for some time
11. april 2026
Besvarelse fra ProCook - Guildford
We appreciate you taking the time to leave us this great review! We're so happy to hear that the attendant was truly helpful and honest with you.
Polite and knowledgable staff
7. april 2026
Besvarelse fra ProCook - Guildford
We appreciate you letting us know our staff was polite and knowledgable; it means a lot to our team.
Staff member was friendly and helpful.
6. april 2026
Besvarelse fra ProCook - Guildford
We appreciate you letting us know our staff member was friendly and helpful; it means a lot to our team.
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