I popped into the store at Caledonia Park Designer Outlet in Gretna this morning looking for some airtight storage boxes for my homemade cookies. Even though the store isn’t very big—and I was... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG Gretna, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fantastic customer service. Product very good. I will be a returning customer. Looking at buying a new dinner service set and new knives. Staff very knowledgeable
Virksomheden har svaret
I had not been in this store for a long while, l really appreciated the assistant help as the cake tin l wanted was too high for me, she also got all my other items for me. Really helpful like a per... Se mere
Lovely, happy, helpful staff. Steak knives are great quality, look stylish. Came in a lovely box. Fantastic price… will definitely be buying more from Pro cook Caledonia Park Gretna .
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG, Gretna, Storbritannien
4,8
Fremragende
895 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
We needed to replace one bowl
We needed to replace one bowl and they had the collection. Store was busy. Efficient and polite staff
31. maj 2026
Besvarelse fra ProCook - Gretna
We're glad we had the bowl you needed. It's wonderful our staff was efficient and polite, even when busy.
A wide selection of kitchen appliances
A wide selection of kitchen appliances. Staff friendly and helpful
22. maj 2026
Besvarelse fra ProCook - Gretna
We're glad you found a wide selection and our staff helpful! Thank you for your feedback.
Lady that served us was really helpful…
Lady that served us was really helpful and informative and helped us to choose the right knives for us.
25. maj 2026
Besvarelse fra ProCook - Gretna
We're so glad our team member was helpful and informative, assisting you in finding the perfect knives. Thank you!
Excellent service
Such a pleasant and helpful young lady served me as I chose new kitchen knives. Very happy with my visit and my knives.
24. maj 2026
Besvarelse fra ProCook - Gretna
We're so happy you had a pleasant visit and are delighted with your new kitchen knives! We appreciate your kind words.
Fantastic customer service
Fantastic customer service. Product very good. I will be a returning customer. Looking at buying a new dinner service set and new knives. Staff very knowledgeable
17. maj 2026
Besvarelse fra ProCook - Gretna
We're so pleased you had fantastic customer service and found our product very good. We look forward to welcoming you back for your new dinner service and knives!
Excellent service thank you
20. maj 2026
Besvarelse fra ProCook - Gretna
We appreciate your kind words!
Friendly helpful assistant who showed…
Friendly helpful assistant who showed us where to look for our item. Good selection. Quickly purchased
20. maj 2026
Besvarelse fra ProCook - Gretna
We're so glad our assistant was friendly and helpful, guiding you to your item. We appreciate your kind words!
Quick and easy Efficient knowledgeable staff in a well…
Efficient knowledgeable staff in a well stocked store.
13. maj 2026
Besvarelse fra ProCook - Gretna
We appreciate you sharing your positive experience.
Unfriendly welcome from instore staff
Unfriendly welcome from instore staff. Good selection of products
16. maj 2026
Besvarelse fra ProCook - Gretna
We are sorry to read this and will pass your comments on to the store
Great item good quality has more power…
Great item good quality has more power than it needs completes the mix with no effort.
15. maj 2026
Besvarelse fra ProCook - Gretna
We're so glad to hear you're enjoying the item's power and quality. Thank you for your wonderful feedback!
Besvarelse fra ProCook - Gretna
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very welcoming and knowledgeable staff.
7. maj 2026
Besvarelse fra ProCook - Gretna
We appreciate you letting us know our staff was welcoming and knowledgeable.
Besvarelse fra ProCook - Gretna
We appreciate your positive feedback regarding our offerings.
Excellent service
Excellent service. Good quality items at good prices especially utensil multi buys at 3 for £10 and 3 for £20
4. maj 2026
Besvarelse fra ProCook - Gretna
We're so pleased you had an excellent experience with our service and found great value in our items!
Besvarelse fra ProCook - Gretna
We're glad you found our shop clean, products neatly displayed, and staff friendly.
Great staff, great products
Staff is always so helpful, knowledgeable and friendly. An amazing array of products and good value for money
4. maj 2026
Besvarelse fra ProCook - Gretna
We're so happy to hear our staff is helpful and friendly! We appreciate you sharing your positive experience with our products and value.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.