Staff very helpful at our Fort shopping centre. Explained everything and signed us up for the product guarantee. Cooked steaks for our first meal 🥘 with the frying pan, first class. Next buy will... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL Glasgow, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The man in the shop was super helpful. When we couldn't be sure about the size to buy, he came up with alternative solutions. Very good.
Virksomheden har svaret
Great shop, dropped in for a small pan for frying eggs and couldn't help having a look around and left with a pizza cutter, spatula and a potato masher. If you build it they will come, and the gentle... Se mere
We spoke to a member of staff regarding a set of knives hhat we wanted, she was able to advise us and guide us and helped us to buy thf most appropriate set of knives. We are extemely pleased with ou... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL, Glasgow, Storbritannien
4,9
Fremragende
718 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Annoying staff
It's one of those shops where the staff don't let you browse in peace. Visited today and the lady was following my family around the small store. She must have asked 3 times if we needed any help. We were only in there 5-10 mins. So annoying, just be visible and let people ask for help if needed.
30. marts 2026
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Knives and oven gloves
Was approach by the sales agent who inquired what I was looking for. He explained the differences in the knives and handles. He showed me a set of knives but I only wanted 3, a chef (carving), a bread and paring knife. He was great, allowed me to make my own choice (without pushing for a bigger sale), put my knives on the counter then invited me to have a look around. I had been wanting silicon oven gloves and found them. Thea protect your arms in the oven and also are fantastic at stopping the heat from coming through.
26. marts 2026
Besvarelse fra ProCook - Glasgow
We're glad you enjoyed your experience and found exactly what you needed. It's great to know the sales agent was helpful and respected your preferences. Thank you for your positive feedback on the oven gloves too!
Really knowledgable and helpful staff
Really knowledgable and helpful staff, were able to guide me to the best product that was right for my needs and explained why it more suited that the one I had originally wanted to get. Really appreciated that in-depth advice.
13. marts 2026
Helpful and knowledgeable staff
17. marts 2026
Your member of staff was very helpful…
Your member of staff was very helpful and had good grasp for what I required and my price range
12. marts 2026
Knowledgable staff amd high end products
The Staff were friendly amd the product was good quality amd good value.
15. marts 2026
Sales assistant …
Sales assistant was very knowledgeable and helpful . We were shown what we asked for and given some suggestions.
7. marts 2026
Besvarelse fra ProCook - Glasgow
We appreciate you taking the time to leave us this great review! We're so happy to hear that our sales assistant was knowledgeable and helpful during your visit.
Besvarelse fra ProCook - Glasgow
We're happy to hear that our products are essential to your kitchen. Thank you for your positive feedback; it means a lot to us.
Very friendly and informative staff
11. marts 2026
the quality is amazing the staff…
the quality is amazing the staff fantastic we changed our whole set for non stick snd it was no hassle except even though they were still all un touched in original packaging the told me we defo need the reciept which i had but if misplaced would i have been hassle free ??????
8. marts 2026
Besvarelse fra ProCook - Glasgow
We're glad you enjoyed the quality and staff! We appreciate your feedback regarding the receipt requirement for exchanges we di require a proof of purchase, however if you also provide your email address at the point of sale then the paper receipt is not required.
Besvarelse fra ProCook - Glasgow
We appreciate your feedback. We are delighted to hear that our knives are fantastic and that you found our service knowledgeable.
Besvarelse fra ProCook - Glasgow
We appreciate your kind words! We are so glad our staff could be of assistance to you; thank you for your feedback.
Staff members were very helpful and…
Staff members were very helpful and attentive and friendly.Products are very good and stylish. Satisfaction guaranteed.
27. februar 2026
Besvarelse fra ProCook - Glasgow
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff members were helpful, attentive, and friendly and that you liked our products.
Besvarelse fra ProCook - Glasgow
We appreciate your positive feedback! We are so happy our staff was helpful in your purchase decision; thank you for sharing.
Staff very friendly and knowledgeable
Staff very friendly and knowledgeable, quality items at great prices. Set of 4 baking trays solid feel, no warping no stick and easy to clean.
21. februar 2026
Besvarelse fra ProCook - Glasgow
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff friendly and knowledgeable and are pleased with your baking trays.
No issues with service from staff
No issues with service from staff. Disappointed in purchase as bought milk frother but after 5 attempts, couldn't achieve results. Poor foam and lukewarm heat. Will return to shop.
20. februar 2026
Besvarelse fra ProCook - Glasgow
We appreciate your feedback and are sorry the milk frother didn't meet expectations. We'll review this to improve our products. Please return it at your convenience.
Great customer service
15. februar 2026
Besvarelse fra ProCook - Glasgow
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Great choice & the assistance offered…
Great choice & the assistance offered was fantastic. Very impressed
14. februar 2026
Besvarelse fra ProCook - Glasgow
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were impressed with our assistance.
Courteous staff
Very courteous staff. Were in training for the new store opening in Braehead. Product knowledge was excellent.
13. februar 2026
Besvarelse fra ProCook - Glasgow
We appreciate you taking the time to leave us a review. We're so glad to hear that you found our staff courteous and their product knowledge excellent.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.