The assistant in the shop was excellent, really helpful, polite, positive and knowledgeable without being pushy. The Skillet that I bought is great but my concern now is that it is rather heavy to use... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A Very helpful young woman assisted us and even allowed us to leave our purchase behind the counter while we completed our other shopping. 5 ⭐️ service and friendly with it….makes all the difference... Se mere
Virksomheden har svaret
Great store very helpful staff and very friendly, the products are such good quality and very good price, we have been using this company for many years now and will continue to in the future
As always - excellent service in the Chichester store. I don’t think I can recall any shop - and I’ve visited hundreds in my time - where every member of staff has been so welcoming, knowledgeable,... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
19 North Street, PO19 1LB, Chichester, Storbritannien
- 01243 963546
4,9
Fremragende
540 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra ProCook - Chichester
We appreciate your kind words about our friendly and helpful service. It means a lot to our team to know we've made a positive impression.
Quality service
I was shopping for just one item, a knife case which I was shown in full and was able to make an informed choice. The salesperson was was helpful and explained the range very well. The service was very good.
2. juli 2026
Excellent customer service,
Excellent customer service,
Very helpful and sourced product from new stock.
2. juli 2026
Besvarelse fra ProCook - Chichester
We're so glad you experienced excellent customer service and our team was able to help you find what you needed from new stock! Thank you for your kind words.
Helpful assistance by member of staff
Helpful assistance by member of staff, well stocked and attractive store
29. juni 2026
Besvarelse fra ProCook - Chichester
We're so glad you enjoyed our attractive and well-stocked store, and found our staff helpful! Thank you for your kind words.
Very helpful staff members
Very helpful staff members. Efficiently collected all the boxes of crockery delighted with the 30% summer discount.
When I got home, I discovered that one box only had 3 side plates. Phoned this morning and they apologised and have put one aside for me to collect later this week.
Really good experience -- will be shopping in ProCook again
28. juni 2026
The lady in the shop was very nice and…
The lady in the shop was very nice and very patient showing us a wide range of goods
27. juni 2026
I needed a new stainless steal pan and…
I needed a new stainless steal pan and decided to go to ProCook in Chichester. I decided to buy an 18cm in the gourmet range. An assistant then advised me that the professional range would be better on an induction hob. Given there wasn’t a huge price difference I bought the professional . I am most unhappy with it as it is far too heavy when full of water and pasta!!! I have only used it twice and really feel that the weight when full of water and pasta should have been pointed out! I would love to change it for the gourmet range - I sent customer service an email a week ago and am still awaiting a reply!!!! It is far heavier than my 20 year old Meyer stainless steel pan. I look forward to a reply from the company but am still waiting!!
18. juni 2026
Besvarelse fra ProCook - Chichester
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
Besvarelse fra ProCook - Chichester
We're glad you enjoyed our products and wonderful service! Thank you for your feedback.
The staff were very helpful and…
The staff were very helpful and friendly with my purchase of 2 Roasting Tins very good quality items and good price I would recommend them to my friends and family Chichester shop
21. juni 2026
Besvarelse fra ProCook - Chichester
We're so glad you enjoyed our shop and found what you needed!
Great service good quality products…
Great service good quality products keep going back for more
20. juni 2026
Besvarelse fra ProCook - Chichester
We are so happy you are pleased with our service and quality products! Thank you for your feedback!
Excellent Service
Excellent Service
Manager of shop so helpful. I couldn’t ask for more.
16. juni 2026
Besvarelse fra ProCook - Chichester
We're so glad our staff was helpful and you found a reasonable price! We appreciate your visit.
I’m wry pleased with my purchases and I…
I’m wry pleased with my purchases and I was treated very nicely by the staff
12. juni 2026
Wonderful staff who are so helpful
Wonderful staff who are so helpful, welcoming and knowledgable. Just love this shop with its wide range of quality items, great choice and wish I had a pro cook in my own home town.
Never shop anywhere else for cookware.
15. juni 2026
Besvarelse fra ProCook - Chichester
We're delighted to hear you love our shop and appreciate our helpful, knowledgeable staff! It's wonderful that you enjoy our wide range of quality items.
Staff were polite
Staff were polite, friendly and helpful. The products purchased- a small aluminium frying pan and a small aluminium saucepan- have already proved to be very useful. Perfect replacements for the pans I had with worn out nonstick coating.
12. juni 2026
Found in the shop what we could not…
Found in the shop what we could not find on line a small steamer. also Salt and Pepper pots.
12. juni 2026
A very helpful assistant who made…
A very helpful assistant who made choice and purchase easy.
12. juni 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.